Business Details
17 Years
experience
Emergency
services
Your Trusted Real Estate Partner in the North West
Established in 2009, Mistoria Estate Agents has grown to become a leading independent real estate agency in the North West of England. Our team of property professionals brings over 200 years of combined experience in residential sales, lettings, and property management. We specialise in providing tailored solutions for landlords, tenants, and property investors, with a particular focus on HMO (Houses in Multiple Occupation) management and student accommodation. Our commitment to excellence is demonstrated through our ARLA Propertymark and NLA accreditations, as well as our investment in cutting-edge technology and marketing strategies. We pride ourselves on our deep local market knowledge across Bolton, Salford, Liverpool, and surrounding areas.Our dedicated sales team ensures seamless property transactions, while our lettings division offers comprehensive tenant referencing and property compliance services. With a proven track record of awards and industry recognition, we maintain a client-centric approach that prioritises transparency, ethical practices, and exceptional customer service. Our 24/7 maintenance support and innovative property management solutions ensure landlords maximise rental yields while minimising operational burdens. Through continuous staff training and adherence to the highest industry standards, we maintain our position as trusted advisors in the regional property market.
Services
Property Sales
Lettings
Property Management
Student Accommodation
HMO Management
Details
- Year established: 2009
Highlights and features
- Over 200 years of combined property industry experience
- ARLA Propertymark and NLA accredited professionals
- 24/7 maintenance support for landlords and tenants
- Specialist HMO management and student accommodation expertise
- Award-winning service with Manchester Gold Awards recognition
Associations and certifications
- ARLA Propertymark
- National Landlords Association (NLA)
- Propertymark
- NAEA
What people say
Professional service
Knowledgeable team
Great customer service
Highly recommended
Excellent maintenance
Services
Property Sales
Our property sales service combines expert market analysis with strategic marketing to maximise property value. With five regional offices and extensive local knowledge, we connect sellers with qualified buyers through targeted campaigns. Our team manages transactions from valuation to completion, ensuring smooth processes with average 85% faster sales than industry standards.
Lettings
Our lettings service offers comprehensive tenant acquisition and property management solutions. We conduct thorough referencing checks, including credit history and employment verification, while maintaining full compliance with housing regulations. With dedicated marketing and 24/7 maintenance support, we achieve 95% tenant retention rates across our managed portfolio.
Property Management
Our full-service property management covers compliance, maintenance, and financial reporting. Services include quarterly inspections, rent collection, and tax return administration. We guarantee 12-month workmanship warranties and provide detailed monthly statements to ensure complete transparency for landlords with single or multiple properties.
Student Accommodation
Specialist student accommodation services include HMO-compliant property management and 24/7 multilingual support. We offer no-let-no-fee guarantees and digital tenancy processing for international students. Our portfolio spans single rooms to 12-bedroom houses across university areas in Salford, Liverpool, and Manchester.
HMO Management
Our HMO management service ensures full licensing compliance and safety regulation adherence. We provide property licensing assistance, room layout optimisation, and tenant conflict resolution. With experience managing hundreds of shared properties, we offer tailored solutions for both new and established HMO landlords across the North West region.
Questions
What areas do Mistoria Estate Agents cover?
We operate across the North West including Bolton, Salford, Liverpool, Cheadle-Hulme, Worsley, and surrounding areas.
What property types do you specialise in?
We specialise in residential sales, lettings, and management with particular expertise in HMO properties and student accommodation.
Are you ARLA Propertymark accredited?
Yes, we hold ARLA Propertymark accreditation and are members of the National Landlords Association.
Do you offer 24/7 maintenance support?
Yes, we provide 24/7/365 maintenance reporting with multilingual support for all managed properties.
What fees do you charge landlords?
Our fees range from 10-12% management fees with transparent pricing and no hidden charges.
How experienced is your team?
Our team has over 200 years combined property industry experience with specialist HMO management expertise.
Reviews (4)
Maisy Best
Dec 12, 2021
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Terrible estate agents, had multiple problems with house including no hot water for 3 weeks and no water at all for a week. When our tenancy ended, we had to go to the Deposit Protection Service in order to get our deposit back as Mistoria didnt supply us with our deposit or any information regarding it for 4 months after the tenancy had ended. Do not use this estate agent.
Kobi Asamoah
Oct 20, 2021
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Trying to properly contact this agency about damages or emergencies is incredibly difficult. When told that there is an issue, they will respond with you have to report it on the maintenance side which from what one of my housemates stated, takes a long while for the maintenance team to respond. The red flags were present during the housing and buying processes where the first set of contracts and emails had our legal names spelled completely wrong. This continued to happen for months and there would be times where we would have to prompt them for a response. The house problems started
Daniel Gomez
Sep 14, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Best letting agents in salford but they said if i called them one more time about the broken boiler, they would put me in a spliff. Not one to turn down some ganj, me
Best letting agents in salford but they said if i called them one more time about the broken boiler, they would put me in a spliff. Not one to turn down some ganj, me
Charley Marlowe
May 04, 2021
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I have been a Mistoria tenant for two years now and they have provided both a professional and fantastic service for the entirety of that time! Any question or problem that I have had has always been resolved immediately and to the highest standard. Rhianna and April in particular have been great and are both really professional and lovely ladies! The price I have paid for my property has also been really good value, particularly with bills included - great value for money. The maintenance are also really helpful and almost always come on the same day that any issue I have is logged on the website
