Business Details
17 Years
experience
Premium Specialty Coffee Roasters in Norwich
Established in 2009 by Alex Sargeant and Samuel Maddocks, with William Maddocks joining in 2014, we have built a multi-site, award-winning coffee roastery and caf in Norwich. Our 15-year journey has been dedicated to perfecting the art of coffee sourcing, roasting, and service, with a focus on ethical practices and quality. Our team of knowledgeable baristas ensures every customer receives expert guidance, whether brewing at home or enjoying our coffee in-store. We maintain complete control over our roasting process, from green bean selection to final quality checks, guaranteeing exceptional flavour in every batch.Transparency is central to our operations, allowing customers to trace their coffee's journey from farm to cup. Our curated selection of single-origin and blended coffees changes seasonally, offering exciting new tastes while maintaining beloved staples. With three Norwich locations and an online shop, we provide accessible premium coffee experiences tailored to diverse brewing methods, including espresso, filter, and French press.
Services
Coffee Roasting
Wholesale Supply
Online Retail
Brewing Guides
Gift Cards
Caf Services
Coffee Education
Seasonal Blends
Ethical Sourcing
Order Fulfilment
Details
- Year established: 2009
Highlights and features
- We have 15 years of expertise in specialty coffee sourcing and roasting
- Our ethical supply chain ensures fair prices for coffee farmers
- In-house quality control guarantees consistent coffee excellence
- Expert baristas provide tailored brewing advice for home enthusiasts
- Three convenient Norwich locations with nationwide online delivery
Services
Coffee Roasting
Our artisan coffee roasting process combines traditional techniques with modern quality control. We sample green beans before purchase, develop custom roast profiles, and conduct rigorous post-roast testing. This ensures optimal flavour development while maintaining consistency across batches. Our roastery operates five days a week for fresh coffee dispatch.
Wholesale Supply
We provide premium coffee solutions to businesses seeking quality and reliability. Our wholesale service includes access to seasonal single-origin coffees, house blends, and brewing equipment. Clients receive technical support and training to maintain coffee excellence in their establishments.
Brewing Guides
Detailed brewing instructions help customers replicate professional results at home. We offer method-specific recipes for Aeropress, V60, French press, and espresso. Our guides include precise measurements, timing instructions, and technique tips to optimise coffee extraction.
Ethical Sourcing
Our supply chain prioritises direct relationships with importers who ensure fair compensation for coffee producers. We select beans based on quality criteria while maintaining transparency about origin and production practices throughout the coffee journey.
Online Retail
Our online shop offers nationwide coffee delivery with same-day dispatch for orders placed before 6am. Customers can purchase whole bean or ground coffee in multiple sizes, along with brewing equipment and merchandise.
People
Alex Sargeant
Co-Founder
Co-founded Strangers Coffee in 2009, bringing expertise in coffee sourcing and business operations. Committed to ethical practices and quality standards.
Samuel Maddocks
Co-Founder
Established Strangers Coffee with a focus on roasting excellence. Developed the company's quality control processes over 15 years of industry experience.
William Maddocks
Co-Founder
Joined the business in 2014, expanding operations while maintaining the company's commitment to ethical sourcing and customer education.
Questions
Where does Strangers Coffee source its beans?
We source 100% Arabica beans through ethical supply chains, working with importers who ensure fair prices for coffee farmers globally.
Can I visit your coffee roastery?
Yes, our Norwich roastery at 10 Dove Street offers takeaway coffee and bean purchases with weekday opening hours from 8:30am-4:30pm.
Do you offer coffee brewing advice?
We provide detailed brewing guides for various methods and sell brewing equipment to help customers achieve professional results at home.
How quickly do you dispatch online orders?
Orders placed before 6am are dispatched the same day Monday-Friday, excluding bank holidays, for nationwide UK delivery.
Are gift cards available?
We offer both physical in-store and digital online gift cards from £10, available through our website or café locations.
Reviews (4)
Tzigane Woolner
Apr 24, 2021
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Incredibly long wait whilst the staff moved at what could best be described as a glacial pace. Absolutely no sense of urgency from anyone working there...some of us don’t have all day to loiter...and 20 minutes from joining a short queue to getting my straightforward order is simply unacceptable.
Chazz
Apr 08, 2021
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I was gifted some of strangers coffee, very nice coffee, thoroughly enjoyed my first mug full. Very friendly staff, would definitely visit again if in the area
Calvert Churchill
Mar 23, 2021
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Great little outlet for Strangers here, placed some small work orders with no problem. Consistently good espresso and filter, with friendly service. Very convenient for this side of the city.
Martine Kirkham
Feb 13, 2021
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Best coffee I have ever tasted. Love getting a coffee when out and about and we are never without our own supply at home! Cannot recommend it enough 😁👍
