Business Details
Your Premier Destination for Pre-Owned Designer Fashion
Established over a decade ago, Brooks has become a trusted destination for luxury pre-owned fashion in Saffron Walden. Our boutique specialises in curating high-end designer clothing, accessories, and handbags from renowned brands such as Chanel, Armani, and Prada. We pride ourselves on offering exceptional value, with items available at up to 70% off original retail prices. Our commitment to quality ensures all stock is meticulously inspected and maintained. We foster strong relationships with clients through transparent commission structures, providing 40% for clothing and 50% for bags.Sustainability is central to our ethos, with unsold items donated to Arthur Rank Hospice. Our knowledgeable team delivers personalised service, combining expertise with a passion for fashion. Located in a prime town-centre spot, we offer convenient parking and a welcoming environment. We prioritise care and attention to all items while maintaining clear policies on sales, returns, and liability. Our focus remains on connecting discerning customers with timeless designer pieces while supporting local charitable initiatives.
Services
Designer Clothes Agency
Handbag Sales
Hat Hire Service
Clothing Consignment
Charity Donations
Highlights and features
- We offer over a decade of expertise in luxury fashion
- We provide 40-50% commission to clients on sales
- We support Arthur Rank Hospice charity through donations
- We ensure 100% care and attention to all items
- We stock renowned brands like Chanel and Prada
What people say
Helpful and knowledgeable staff
Affordable prices on luxury items
Unique designer pieces available
Personalised customer service
One-of-a-kind fashion finds
Services
Designer Clothes Agency
We specialise in selling pre-owned designer clothing on behalf of clients. Our curated selection includes high-end brands like Whistles and Prada. Items are available at significant discounts while maintaining excellent condition.
Handbag Sales
Our handbag service focuses on premium designer pieces from Louis Vuitton and Gucci. We offer competitive 50% commissions to clients while ensuring rigorous quality checks for discerning buyers.
Hat Hire Service
We provide stylish hat rentals for special occasions. This service caters to customers seeking unique accessories without long-term commitment, with expert guidance on selection and fitting.
Clothing Consignment
Our consignment model allows clients to sell garments through our boutique. We handle pricing negotiations, marketing, and customer interactions while maintaining transparent commission structures.
Charity Donations
Unsold items are donated to Arthur Rank Hospice charity. This initiative supports local causes while providing clients with ethical disposal options for unsold inventory.
People
Nicola Brook's
Owner
Nicola founded Brooks over a decade ago with a passion for sustainable fashion. She curates the boutique's collection and oversees client relationships, combining industry expertise with community-focused values.
Questions
How do I sell items through Brooks?
Bring clean, high-end items to our Saffron Walden boutique. We'll agree pricing and offer 40% commission for clothes and 50% for bags.
What payment methods do you accept?
We accept credit card and cash payments for purchases in our store.
What happens to unsold items?
Unsold items can be collected within two weeks after the six-week sales period or donated to Arthur Rank Hospice with your permission.
Do you offer refunds?
We operate a 'sold as seen' policy with no refunds or exchanges available.
What brands do you stock?
We feature luxury brands including Chanel, Armani, Prada, Gucci, and Vivienne Westwood, with new arrivals regularly added to our collection.
Can I reserve items?
We hold items for customers with a 20% deposit payment towards the purchase price.
Reviews (3)
Bare Beauty
Aug 13, 2019
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Fantastic shop, lots of clothing gems to be had. Nicola couldn't be nicer or more helpful. Such a great shop to have Saffron Walden.
Lou Sommereux
Jan 06, 2018
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Fantastic personalised customer service and knowledge of all dress designers. Amazing clothes - one offs. My go to shop xx
Augusta Sneddon
Jul 16, 2017
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I've been in several times. I've never had a great experience. Today I went in twice the first time I was told the fitting room is there help yourself. Not the best customer service but not the worst either. Second trip today completely ignored and I was obviously looking for something. I've been in previously to talk about selling some of my own dresses and been treated with contempt about whether they would be high end. I was considering parting with a full length Amanda Wakely Gown. Today I find 2 tops from zara basic range for 35 each one which had a stain down the front! I like Zara but
