Business Details
Luxury Fashion & Designer Clothing | Flannels UK
Flannels has established itself as a premier destination for luxury fashion and designer goods, offering an unparalleled selection of clothing, accessories, and lifestyle products for discerning customers. With decades of expertise in curating collections from iconic brands such as Gucci, Burberry, and Balenciaga, we combine deep industry knowledge with a commitment to quality and innovation. Our team of fashion specialists ensures that every product meets exacting standards, providing clients with access to exclusive designer collaborations and limited-edition pieces.As part of the Frasers Group, we maintain rigorous compliance with financial and operational regulations while delivering exceptional customer service through both our physical stores and digital platforms. Our dedication to authenticity is demonstrated through partnerships with over 200 luxury brands, offering customers confidence in the provenance of every purchase. Through continuous investment in staff training and product knowledge, we maintain our position as a trusted authority in the luxury retail sector.
Services
Designer Clothing
Beauty Products
Home Decor
Kids Fashion
Luxury Accessories
Fragrance Collections
Footwear Selection
Personal Shopping
Gift Services
Online Retail
Highlights and features
- We curate collections from over 200 prestigious designer brands
- Our Frasers Plus payment option offers flexible financing solutions
- We maintain physical retail locations across the UK alongside digital platforms
- Our product authentication processes ensure 100% genuine merchandise
- We offer exclusive designer collaborations and limited-edition collections
Services
Designer Clothing
Flannels offers an extensive selection of designer clothing for men and women, featuring collections from iconic brands like Gucci, Balenciaga, and Saint Laurent. Our curated range includes both contemporary and classic pieces, with expert styling advice available both in-store and online. Each collection is carefully selected to represent the latest seasonal trends while maintaining timeless appeal for discerning customers.
Beauty Products
Our beauty department features premium skincare, makeup, and fragrance collections from luxury brands including Tom Ford Beauty, Charlotte Tilbury, and Creed. We offer exclusive gift sets and limited-edition releases, with comprehensive product knowledge available through our trained beauty consultants. The department combines traditional luxury with modern innovations in beauty technology.
Home Decor
The home collections at Flannels feature designer homeware from brands like Jonathan Adler, Missoni Home, and Versace Home. Our curated selection includes premium furniture, lighting, and decorative accessories that blend fashion-forward design with functional elegance. Each piece represents the intersection of interior design and high fashion aesthetics.
Kids Fashion
Our children's department offers designer clothing and accessories for infants through teenagers, featuring brands such as Moncler Kids, Stone Island Junior, and Burberry Baby. The collection combines luxury materials with practical designs suitable for various occasions, maintaining the same quality standards as our adult collections.
Online Retail
Flannels' digital platform provides 24/7 access to our full product range with enhanced shopping features including virtual styling, size guides, and detailed product information. The website incorporates secure payment processing and real-time inventory management, supported by dedicated customer service teams for online purchases.
Questions
Does Flannels offer authentic designer products?
Yes, all products are sourced directly from authorised brand partners and come with full authenticity guarantees.
What payment options are available?
We accept major credit/debit cards and offer flexible payment plans through Frasers Plus, including interest-free options.
Can I return online purchases?
Yes, we provide 30 days from delivery date for returns with free UK mainland collection services.
Do you have physical stores?
We operate multiple retail locations across the UK, with flagship stores in major cities including London and Manchester.
How do you verify product authenticity?
Each item undergoes rigorous verification processes including hologram checks, serial number verification, and expert authentication.
Reviews (7)
Shohel Ahmed
Dec 13, 2021
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I went to Zee and Co in Bow to purchase a item and was asked for ID to purchase it felt absolutely devastated and disappointed by there action and behaviour, no smile, bad attitude, angry face. bad customer service.
Runu Miah
Nov 10, 2021
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Been shopping at this store for nearly 8 years and was shocked to find out the old manager has left only to be served by one gent and the rest of them were so up themselves, they seem miserable to be there. We were left so disappointed. In the past as loyal customers I or my wife use to get a little 10% off as we did spend alot of money there. When I asked for a discount the Rude Boy behind the till said he was a Cleaner! Then walked off. Such a shame really. I won't be back.
Owners need to relook at getting something done as I know where in East London. But attitude in a once fine establishment
Owners need to relook at getting something done as I know where in East London. But attitude in a once fine establishment
Flying Likeabee
Jun 14, 2021
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Worst customer service ever come across in my life of shopping online for 20 years abosulute unpleasant experience.
Snobby woman over the phone who claimed each product that is sent out is checked for quality and sizing physically by staff. When i asked how can this be possible and asked how does your process work so they can better the experience for others maybe or someone was not doing there job as they should do i got a school leaver email response with no care in the world and to be honest sounded like the same woman on the phone. Good priced products ordered many times from the company
Snobby woman over the phone who claimed each product that is sent out is checked for quality and sizing physically by staff. When i asked how can this be possible and asked how does your process work so they can better the experience for others maybe or someone was not doing there job as they should do i got a school leaver email response with no care in the world and to be honest sounded like the same woman on the phone. Good priced products ordered many times from the company
A. Chowdhury
Feb 09, 2021
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I was a regular customer, use to go and shop a lot they were very competitive! with the range of the product. now it's seems like they over charging!
on certain items like jeans or top most product are quite reasonable. they sell old stocks mostly. watch out some items are counterfeit!! but it's hard to tell,
they are very similar I've bought a Armani jumper when. I've only worn once twice colour has been faded! I went back to the shop with the purchase receipt they've refuse to exchange or refund!
on certain items like jeans or top most product are quite reasonable. they sell old stocks mostly. watch out some items are counterfeit!! but it's hard to tell,
they are very similar I've bought a Armani jumper when. I've only worn once twice colour has been faded! I went back to the shop with the purchase receipt they've refuse to exchange or refund!
Dan Smith
Jan 09, 2021
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Belstaff Trialmaster: First time using Z&Co and will definitely use again. Fast delivery, safely packaged, store staff very helpful.
Fatheha Begum
Aug 08, 2020
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Really nice people easy to have a laugh with, made all my shopping experience's great and easy! Kamran along with all the boys are always providing the best service no matter what the time! No complaints. I highly reccomend to shop here for the best quality and service. My go to store!
Bossman
Aug 03, 2020
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Ive not been to Roman Road in a very long time, I used to use Zee and Co on a very regular basis. The store is well laid out with a modern exterior product of sale. The staff are pretty helpful and easygoing. This shop along with Stuarts clothing in West London took most of my garment money back in the good old days. Would recommend to younger family members that are more in the game now.
