Business Details
50+ Years
experience
Your Trusted Jewellery Partner in New Milton
Established in 1972, we have been serving the New Milton community with a commitment to quality, craftsmanship, and personalised service. Our family-owned business specialises in bespoke jewellery design, lab-grown diamonds, and expert repairs, combining decades of experience with modern techniques. We pride ourselves on offering a tailored experience, from engagement rings to custom creations, supported by free consultations and a 50-year legacy of trust.Our team ensures every client receives exceptional value, with services including valuations, engraving, and remodelling of antique pieces. With a focus on transparency and customer satisfaction, we source and craft jewellery to the highest standards, blending tradition with innovation.
Services
Bespoke Jewellery
Engagement Rings
Jewellery Repairs
Lab Grown Diamonds
Pre-Owned Jewellery
Details
- Year established: 1972
Highlights and features
- Family-owned for over 50 years with a legacy of craftsmanship.
- Offer bespoke jewellery design tailored to individual preferences.
- Expertise in lab-grown diamonds and certified gemstones.
- Provide free consultations and nationwide delivery on orders over 50.
- Specialise in remodelling heirloom jewellery into modern designs.
What people say
Amazing service
Beautiful earrings
Transformed my ring
Expertise and care
Personalised experience
Services
Bespoke Jewellery Design
Our bespoke service crafts unique jewellery tailored to your vision. Clients select gemstones and collaborate with our experts to design one-of-a-kind pieces. With decades of experience, we ensure precision and artistry in every creation, from engagement rings to heirloom remodelling.
Lab Grown Diamonds
We offer certified lab-grown diamonds, handpicked for brilliance and quality. These sustainable alternatives are set in gold or platinum mounts, providing exceptional value. Our collection includes loose stones for custom designs, ensuring transparency and ethical sourcing.
Jewellery Repairs
Our in-house experts handle repairs, resizing, and stone replacement with meticulous care. We restore antique and modern pieces, preserving their integrity. Services include cleaning, engraving, and remodelling, ensuring your jewellery remains cherished for generations.
Engagement Rings
A curated collection of engagement and wedding rings, including lab-grown and traditional diamonds. Available in 9ct/18ct gold and platinum, our designs cater to all tastes. We also offer tailored options for custom proposals.
Pre-Owned Jewellery
High-quality pre-owned items, including diamonds, gemstones, and vintage designs. Each piece undergoes rigorous assessment to ensure value and condition. Ideal for those seeking unique, affordable options with history and character.
People
Piers Bollard
Director
Piers, son of founders Keith and Jenny, leads Charles Nobel with a focus on innovation while preserving tradition. He oversees bespoke designs and client consultations, ensuring exceptional craftsmanship and service.
Emma Bollard
Customer Relations
Emma supports clients in-store, offering expert advice on jewellery selection and custom designs. Her dedication to personalised service enhances the Charles Nobel experience, reflecting the brand's values of trust and quality.
Questions
Do you offer bespoke jewellery services?
Yes, our Tailor Made service allows you to create custom pieces with expert guidance on gemstones and designs.
Are your lab-grown diamonds certified?
Yes, all lab-grown diamonds are individually certificated for quality and authenticity.
What areas do you serve?
We serve New Milton, Bournemouth, Southampton, and surrounding areas in Hampshire.
Do you repair antique jewellery?
Yes, we specialise in restoring and remodelling antique and modern pieces to preserve their beauty.
What payment methods are accepted?
We use Stripe for secure online payments, including major credit and debit cards.
Is there a warranty on purchases?
We offer free insurance valuations and stand by the quality of our craftsmanship.
Reviews (7)
James Watson
Dec 01, 2021
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I got my engagement ring from them, and could not be happier. Any issues with resizing, or double checking the stone was done very quickly and professionally.
Jane Wilkinson
Oct 15, 2021
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Piers and the team were so incredibly helpful, I would 100% recommend this local independent family business!
Penny Hudson
Sep 27, 2021
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Took my husband's Omega moon watch in for a repair and service. After sending it off to their work shop I was told it couldn't be repaired as it needed a new part that could not be obtained, due to the age of the watch. I took it to Allum Sidaway in Ringwood who not only repaired it but it came back looking brand spanking new!
Faye Matthews
Sep 21, 2021
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I cannot recommend the service Piers and Keith provided my husband and I highly enough. We had been searching for our wedding bands for a while, especially mine as I have a solitaire engagement ring with a twist which no standard ring would fit comfortably alongside. I had a consultation with Piers and we discussed the option of a bespoke design based on an existing ring I owned which fitted perfectly to create a unique design when paired together. I felt confident that I had found the jewellers with the significant knowledge to make this idea come to life and that is exactly what they did. From
Nathan Johnson
Sep 03, 2021
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I ordered a bespoke engagement ring from Charles Nobel and my experience was brilliant. I initially phoned the store due to travel distance and was transferred to Piers when I explained what I was after. Piers booked me an appointment that day and talked me through the process. I explained the style of band and setting that I wanted and Piers gave suggestions with the metal type and claws to hold the stones due to my partner's work, but also explained which styles would have less of an effect of the look of the piece. At no point were any "pushy" sales tactics used and I felt very comfortable
Teresa Walker
Aug 05, 2021
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Beautiful items in window. Shame manners of staff dont match. I felt belittled and looked down upon. I went in with a budget and item in mind and a request for advice. I left with nothing. Sorely disappointed.
Barbara Pacey
Jun 19, 2021
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We brought in a diamond bar brooch which was an old family heirloom no longer worn. We presented a potential design featuring a pearl drop pendant. Mr Keith Bolland happily took us through the process of creating the best possible design incorporating most of the diamonds using his knowledge and expertise. It was a lengthy process due to Covid restrictions and lockdowns,however, we were kept up to date regularly. Eventually the pendant was ready and Wow! it is stunningly beautiful, a lovely piece that will be worn often. Thank you!
