Business Details
37 Years
experience
Emergency
services
Trusted Disaster Restoration Services in Gloucestershire
Established in Gloucestershire since 1989, we have grown to become a leading provider of disaster restoration and specialist construction services across the South West UK. Our journey began with property maintenance before evolving into insurance sector-focused operations in 2007, processing over 1000 buildings insurance claims annually. We maintain strong relationships with insurers, loss adjusters, and engineers through our commitment to quality, transparency, and customer care. Our team combines 25+ years of industry experience with ISO9001-certified quality management and ISO14001 environmental standards. We invest in staff training, including apprenticeships and IICRC qualifications, while maintaining rigorous health and safety protocols.Our geographic reach expanded significantly in 2015 to cover Somerset, Devon, and Cornwall while retaining local responsiveness. We prioritise client communication throughout projects, supported by dedicated surveyors and customer service teams. Our environmental initiatives include 85% waste recycling rates and reduced fuel consumption through shared site visits. We specialise in emergency response, trace and access leak detection, structural stabilisation, and full property reinstatement for domestic and commercial clients.
Services
Disaster restoration
Building reinstatement
Emergency shoring
Property drying
Asbestos removal
Trace and access leak detection
Structural stabilisation
Fire damage repair
Subsidence repairs
Conservation work
Details
- Year established: 1989
Highlights and features
- 25+ years' experience in insurance sector construction services
- ISO9001-certified quality management system
- 24/7 emergency response team with rapid mobilisation
- IICRC-qualified restoration specialists and National Flood School-trained staff
- Environmental commitment with ISO14001 accreditation
Associations and certifications
- ISO9001
- ISO14001
What people say
Delighted with service
Completed quickly
Minimum disruption
Professional and care
Compassionate approach
Services
Disaster restoration
We provide comprehensive disaster restoration services addressing water, fire, and storm damage. Our IICRC-qualified team uses scientific drying technologies and follows ISO9001-certified processes to return properties to pre-incident condition. Available 24/7 for emergency response across the South West UK.
Building reinstatement
Our building reinstatement covers complete property restoration from structural repairs to internal decorations. We manage insurance claims from initial assessment through to completion, including specialist trades for listed buildings and conservation projects across domestic and commercial sectors.
Trace and access
We offer specialist trace and access services to identify hidden water leaks using thermal imaging and moisture mapping. Our certified technicians locate and isolate leaks in buried pipework, preventing further damage while maintaining property integrity during investigations.
Asbestos removal
We safely remove asbestos-containing materials through approved specialists, including licensed removal of asbestos roofing. Our processes follow strict health and safety regulations, with full site containment and air quality testing to ensure safe working environments.
Structural stabilisation
We provide temporary shoring and structural stabilisation for damaged buildings using sheeted 'tin hat' scaffolding. Our engineers assess risks and implement support systems to prevent further damage while enabling continued business operations where possible.
People
Justin Wilmshurst
Managing Director
Joined in 2005 to establish the insurance division within the Snape Group. Leads a customer-focused team through industry changes while maintaining client needs as priority. Brings extensive experience in insurance sector operations.
Phill Lane
Surveying Director
Qualified quantity surveyor and technical specialist with expertise in subsidence works. Specialises in complex projects requiring detailed technical solutions. Provides expert guidance on challenging insurance claims across the South West region.
Simon Hunter
Restoration Manager
Experienced construction specialist with conservation expertise for listed properties. Certified in restoration and mould remediation. Manages complex restoration projects requiring specialist knowledge and technical precision.
Simon Jones
Surveying Contracts Manager
Former business owner with extensive construction experience. Specialises in surveying and managing insurance claim projects of all sizes. Key team member with deep understanding of insurance sector requirements.
Nick Brake
Surveying Contracts Manager
Long-serving manager of insurance repairs with technical expertise and customer focus. Brings decades of practical experience in building works across the South West. Known for compassionate client relationships and problem-solving abilities.
Questions
What areas do you cover for emergency services?
We provide 24/7 emergency response across the South West UK, including Gloucestershire, Somerset, Devon, and Cornwall.
Are your staff qualified for specialist restoration work?
Our team holds IICRC qualifications and National Flood School certifications, with specialist training in asbestos removal and structural stabilisation.
How do you handle insurance claims?
We work directly with insurers and loss adjusters, providing end-to-end claim management from initial assessment to final reinstatement with transparent progress updates.
Can you assist with listed building repairs?
Yes, our specialists have experience in conservation work and listed property restoration, maintaining historical integrity while meeting modern safety standards.
What environmental initiatives do you have?
We recycle 85% of construction waste, reduce fuel consumption through shared site visits, and hold ISO14001 environmental management accreditation.
Do you offer apprenticeship opportunities?
Yes, we actively support apprenticeships with up to 10% of our workforce participating in ongoing training and development programmes.
