Business Details
Trusted Letting and Property Management Services in Chelmsford
Property Stop is a dedicated letting agency based in Chelmsford, Essex, offering property management services across the region. With over forty years of combined experience in the local market, our team provides impartial property valuations grounded in current market trends and recent pricing data. We specialise in tailoring marketing strategies to meet individual landlord needs, leveraging our team's firsthand experience as rental property owners to optimise rental earnings and tenant matching. Our property management services include compliance checks, rent collection, routine inspections, and tenant liaison, ensuring landlords enjoy peace of mind.We prioritise customer service and relationship-building, maintaining prompt communication and transparency to instil confidence in our clients. Our comprehensive tenant referencing process evaluates creditworthiness, employment status, and rent affordability, while our Rent Recovery and Legal Protection product offers additional security for landlords. With a proven track record in successful lettings and a focus on client-centric solutions, we aim to redefine expectations in the letting industry.
Services
Property Valuation
Tenant Vetting
Rent Collection
Property Inspections
Legal Compliance
Property Management
Highlights and features
- We offer impartial property valuations based on current market trends and pricing data.
- Our team has over 40 years of combined experience in the Essex property market.
- We provide tailored marketing strategies to maximise rental earnings for landlords.
- Our comprehensive tenant referencing process ensures reliable tenant-property matching.
- We handle all aspects of property management, including compliance checks and rent recovery.
Associations and certifications
- Propertymark
What people say
Responsive and proactive
Thorough valuation process
Friendly and helpful team
Stress-free management
Prompt issue resolution
Services
Property Valuation
Our property valuation service provides impartial assessments based on current market trends and recent pricing data. We analyse comparable properties and integrate client insights to deliver accurate valuations. This service helps landlords set competitive rental prices and optimise returns.
Tenant Vetting
We conduct thorough tenant referencing to evaluate creditworthiness, employment status, and rent affordability. Our process includes landlord references and affordability checks to ensure reliable tenant-property matching. This service minimises risks for landlords and promotes long-term tenancies.
Property Management
Our comprehensive property management covers compliance checks, rent collection, and routine inspections. We act as the primary tenant liaison throughout leases, ensuring prompt issue resolution. This service provides landlords with peace of mind and operational efficiency.
Rent Recovery
We offer rent recovery and legal protection insurance to safeguard against unpaid rent and eviction costs. This service covers legal expenses for possession orders and damage claims. It provides landlords with financial security and risk mitigation.
Legal Compliance
We ensure all properties meet legal standards through detailed compliance checks and certifications. Our services include inventory management and adherence to safety regulations. This service protects both landlords and tenants during tenancies.
People
Stuart
Director
Stuart co-leads Property Stop with over 20 years of experience in the Essex property market. He specialises in strategic lettings and client relationship management.
Paul
Director
Paul co-manages Property Stop, bringing extensive expertise in property management and tenant relations. He focuses on operational efficiency and compliance standards.
Questions
What services does Property Stop offer?
We provide property valuation, tenant vetting, rent collection, property management, legal compliance, and rent recovery services across Essex.
How does Property Stop vet tenants?
We evaluate creditworthiness, employment status, rent affordability, and conduct landlord references to ensure reliable tenant-property matching.
Which areas does Property Stop serve?
We operate throughout Essex, including Chelmsford, Colchester, Billericay, Brentwood, and Southend-On-Sea.
What is Property Stop's rent recovery service?
Our insurance covers unpaid rent and legal costs for evictions or damage claims, providing financial security for landlords.
How often are property inspections conducted?
We perform regular inspections to ensure tenant compliance and property maintenance, with frequency tailored to landlord preferences.
Reviews (6)
Andrew Nixon
Nov 20, 2021
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Open, honest, helpful, and great communication.
Rented with property stop in Chelmsford for three years. They were very helpful in helping me find the right place and in ensuring that move and move out were as easy as possible. I had a handful of the usual minor issues with the flat over the years and property stop we're always responsive and quick to resolve, even out of hours (including bank holidays). Special thanks to Mark August for all his help. Happy to recommend to family and friends.
Rented with property stop in Chelmsford for three years. They were very helpful in helping me find the right place and in ensuring that move and move out were as easy as possible. I had a handful of the usual minor issues with the flat over the years and property stop we're always responsive and quick to resolve, even out of hours (including bank holidays). Special thanks to Mark August for all his help. Happy to recommend to family and friends.
Hassan Nassar
Oct 21, 2021
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The communication was great to be honest. The only major issue I had with the tenancy agreement was that the landlord was a company that was dissolved 6 years ago and the payments go to the company account. When I asked Property Stop to change this, they declined my request as they believe that whether the company is dissolved or not is irrelevant since I pay the manager directly!
Mr. Alowosile
Oct 14, 2021
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Avoid this estate agent as they can turn to be fraudulent in their doings. In addition, Paul can be very rude (he called me di*****d) when dealing with customers. I have been asked to pay for an inhabitable property; after asking few valid questions Mr Paul has decided to become arrogant, rude and insulting. The stressful and time wasting approach adopted by this company is second to none.
Bethany March
Oct 02, 2021
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Most incompetent lettings agent I have ever had to deal with.
Awkward with viewing times, a lot of people work between 9am - 6pm, they are not willing to do viewings after 5:45pm. Wont do viewings on Saturdays.
Took time off work so I could get the final viewing, told I would be contacted in the morning about it and if no one had taken it I can view it at 5:45pm, no one contacted me so I rang. Found out the girl I was in contact with failed to remember that Thursdays were her day off. Then get told I can only view it at 5pm.. That would require me to take 2 hours off work to get there for
Awkward with viewing times, a lot of people work between 9am - 6pm, they are not willing to do viewings after 5:45pm. Wont do viewings on Saturdays.
Took time off work so I could get the final viewing, told I would be contacted in the morning about it and if no one had taken it I can view it at 5:45pm, no one contacted me so I rang. Found out the girl I was in contact with failed to remember that Thursdays were her day off. Then get told I can only view it at 5pm.. That would require me to take 2 hours off work to get there for
Ze Yu Lam
Sep 02, 2021
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Very poor service. Had to call them more than twice a day to book a viewing. Not replying to most of the email that I sent. I was asked to turn up to Property Stop to hand in my ID which I did but in the end there is no updates regarding the property that I viewed. Again had to phone in a lot of time to get the updates from them. Really poor service. Would not recommend renting any property using Property Stop. Waste of time.
Charles F. McMahon
Jun 20, 2021
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Dishonest staff (or perhaps incompetent) - in blatant breach of the Tenant Fees Act 2019 - reported to trading standards - taking them to court shortly :)
[Update] 30-06-21 --- I filed a small claim which is an easy process --- property stop settled my claim fully shortly after service (450 'holding deposit' plus 50 court fee), although they tried to 'flex' the strength of their case, this was in my view a complete bluff. Indeed, if they were so confident, why would they have settled promptly, in full and plus costs?! It is a shame that I am unable to post victory at court papers --- I advise
[Update] 30-06-21 --- I filed a small claim which is an easy process --- property stop settled my claim fully shortly after service (450 'holding deposit' plus 50 court fee), although they tried to 'flex' the strength of their case, this was in my view a complete bluff. Indeed, if they were so confident, why would they have settled promptly, in full and plus costs?! It is a shame that I am unable to post victory at court papers --- I advise
