Business Details
38 Years
experience
Trusted Residential Care Home in Bexhill-on-Sea
Established in 1988, Eridge House is a family-run residential care home in Bexhill-on-Sea, providing tailored care for up to 43 residents. Our philosophy centres on creating a homely environment where residents feel safe, valued, and respected, with care plans designed to reflect individual preferences. We prioritise person-centred care, working closely with healthcare professionals to ensure high standards of support. Our experienced team, many of whom have been with us for years, delivers 24-hour assistance with daily living, mobility, and medication management. The home features en-suite bedrooms, communal lounges, and access to outdoor spaces, complemented by nutritious meals prepared using local produce.Regular activities, from arts and crafts to community outings, foster social engagement and well-being. We maintain strong regulatory compliance and have been recognised as a top 20 small care home group in the UK. Our commitment to continuous improvement is evident in recent upgrades, including solar panels and a refurbished roof. Families consistently praise our staff for their compassion, professionalism, and dedication to enhancing residents' quality of life.
Services
Personal Care
Accommodation
Catering
Activities
Community Access
Hairdressing
Chiropody
Religious Services
Video Calls
24-Hour Support
Details
- Year established: 1988
Highlights and features
- Family-run care home with over 35 years of dedicated service
- Personalised care plans developed in collaboration with residents
- Experienced team providing 24-hour support and specialist training
- Award-winning status as a top 20 small care home group in the UK
- Regular community engagement and tailored activity programmes
Associations and certifications
- CQC
What people say
Staff are smiling and helpful
Best decision ever made
Above and beyond expectations
Professional and attentive team
Residents are happy and dignified
Services
Personal Care
We provide tailored personal care plans developed with residents to address individual needs, including assistance with washing, dressing, mobility, and medication management. Our trained team offers continuity through named key workers, ensuring consistent, compassionate support. This approach fosters trust while maintaining dignity and independence for older adults requiring daily assistance.
Accommodation
Our en-suite bedrooms feature nurse call systems and are furnished to a high standard, allowing residents to personalise spaces with belongings. The home includes communal lounges, a conservatory, and garden access, creating a homely environment. A lift ensures accessibility across three floors, while modern upgrades like solar panels enhance sustainability without compromising comfort.
Activities
Daily activities are resident-led, ranging from physical motivation classes and arts and crafts to community outings and themed events. Our coordinator tailors programmes to individual interests, including music therapy, pet visits, and cultural experiences. These initiatives promote social interaction, mental stimulation, and emotional well-being within a vibrant, inclusive atmosphere.
Catering
Fresh, locally sourced meals are prepared daily, accommodating dietary requirements and preferences. Residents enjoy dining in communal areas or private rooms, with snacks and homemade cakes available throughout the day. The menu is regularly updated based on feedback, ensuring nutritious, appealing options that contribute to residents' overall health and enjoyment.
Community Access
Residents can participate in local events, visit nearby parks or cafes, and maintain external hobbies. The home facilitates trips to the seafront and community centres, fostering connections beyond the facility. This approach supports social inclusion and allows residents to sustain meaningful relationships with the wider community while receiving necessary support.
People
Heidi Haddow
Proprietor
Heidi has led Eridge House since 1988, expanding its capacity from 14 to 43 residents. With extensive care sector experience, she previously managed a care home and served as a trustee for local charities, driving the home's development and regulatory compliance.
Laura Witham
Director
Laura oversees business operations alongside Heidi, bringing NVQ Level 5 leadership qualifications. Starting as a teenager at Eridge House, she progressed from care assistant to director, ensuring the home maintains its homely atmosphere and high care standards.
Nicole Witham
Director
Nicole manages operations with Laura, holding NVQ Level 5 qualifications. Beginning as a supper assistant at 14, she advanced through roles including accounts manager to director, focusing on maintaining Eridge House's family ethos and exceptional care delivery.
Rhia Laloo
Registered Manager
Rhia leads daily operations, joining Eridge House during the pandemic. With NVQ Level 5 qualifications, she transitioned from assistant manager to registered manager, valuing the home's supportive team and commitment to resident-centred care.
Marie Freeman
Assistant Manager
Marie supports home management with 15 years' care experience, including NVQ Level 5 qualifications. Progressing from senior care assistant to assistant manager, she focuses on staff support and maintaining Eridge House's compassionate, professional standards.
Questions
What types of care plans do you offer?
We create personalised care plans with residents, addressing washing, dressing, mobility, and medication needs, supported by named key workers for continuity.
Are there opportunities for family visits?
Families are welcome at any time, with video call facilities available for remote communication to maintain regular contact with residents.
How do you handle medical needs?
We collaborate with GPs and healthcare professionals, ensuring 24-hour support for medical requirements while maintaining detailed resident health records.
What activities are available?
Activities include physical classes, arts and crafts, community trips, music therapy, and themed events, all tailored to resident preferences and abilities.
Can residents personalise their rooms?
Yes, residents may bring personal furniture and decorations to create a familiar, comfortable living space reflecting their individual style.
How are meals catered for special diets?
Our chefs prepare meals using fresh local produce, accommodating dietary requirements and preferences while offering regular menu updates based on resident feedback.
Reviews (1)
Kay Hyland
Jun 19, 2017
Report
My Dad, Keith Belcher stayed here after our Mum died. I can honestly say he was happy here. Visiting the caf on the seafront and the bowling club , all accessible in his motorised buggy. Staff are great , very understanding and they listen to you. Beautiful house , lovely gardens, great food. Thank you for making my Dads stay a good one.
