Marmalade Fine Jewellery

This Charter sets out the reasonable expectations of customers of Members of the National Association of Jewellers. By displaying the Customer Charter in their business premises and on their websites, Members of the National Association of Jewellers demonstrate that they are signatories of the Association's Code of Conduct and acknowledge their commitment to abiding by and upholding the full Code.

2. Provide full and accurate disclosure, describing any jewellery or watches offered or sold. 3. Abstain from engaging in conduct or in any business practice that may directly or indirectly mislead or deceive customers. 4. Use NAJ best practice to help prevent trade in conflict diamonds, gemstones and precious metals and to help prevent suffering of workers in the jewellery supply chain.