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Business Details
45 Years
experience
Award-Winning Guest House in Bangor, Northern Ireland
Shelleven House has been welcoming guests since 1981, offering a unique blend of Victorian charm and modern comfort in the heart of Bangor, Northern Ireland. Owned by Sue and Paul Toner since 2016, our establishment combines decades of hospitality expertise with a commitment to delivering exceptional service. We pride ourselves on using locally sourced ingredients for our award-winning breakfasts and maintaining a 4-star standard across our 13 en-suite rooms, each designed for comfort with features like orthopaedic mattresses and complimentary amenities. Our dedication to sustainability is evident through initiatives like eliminating single-use plastics and implementing energy-efficient practices.

Recognised with multiple awards, including the Northern Ireland Hospitality Award for Best B & B, we ensure every guest experiences a personal touch through attentive service and thoughtful amenities. The property's prime location provides easy access to Bangor's attractions while offering a tranquil retreat with sea views and a relaxed atmosphere. With strong WiFi, free parking, and tailored group booking options, we cater to both leisure and business travellers seeking a memorable stay.
Services
Bed and Breakfast En-Suite Rooms Free WiFi Free Parking Group Bookings Laundry Service Accessible Accommodation Breakfast Delivery Tourist Information Golf Arrangements
Details
  • Year established: 1981
Highlights and features
  • We have won multiple Northern Ireland Hospitality Awards for Best B & B
  • We guarantee the lowest direct booking price for our rooms
  • Our eco-friendly practices include eliminating single-use plastics and energy conservation
  • We offer complimentary fast BT Fibre broadband throughout the property
  • Our team has 14 years of 5-star hospitality experience from Center Parcs
What people say
Excellent service Comfortable rooms Delicious breakfasts Beautiful sea views Eco-friendly practices
Services
Bed and Breakfast
Our award-winning breakfast service offers a variety of hot and cold options made with locally sourced ingredients from County Down. We cater to vegetarians, vegans, and guests with food intolerances, preparing meals fresh to order. The menu combines traditional Northern Irish dishes with international favourites, ensuring no guest leaves hungry while enjoying service with a smile in our relaxed dining room.
En-Suite Rooms
We provide 13 tastefully decorated en-suite rooms featuring orthopaedic/memory foam mattresses, LED Smart TVs, and complimentary amenities. Rooms include filtered water, hot beverage trays, and luxury toiletries. Some rooms offer spectacular sea views over Bangor Bay with comfortable seating areas, while others provide accessible facilities with grab rails and walk-in showers for guests with mobility needs.
Group Bookings
We accommodate tour groups, sports teams, and special interest groups with flexible booking options. Our services include secure storage for sports equipment, adaptable arrival times, and restaurant reservations. With rooms sleeping up to four people and communal spaces available, we tailor our offerings to meet specific group requirements while maintaining our high standards of comfort and service excellence.
Eco-Friendly Practices
Our environmental initiatives include eliminating single-use plastics through glass water bottles and refillable toiletry dispensers. We conserve energy using LED lighting with timers and reduce our carbon footprint by sourcing local suppliers. Water-saving technologies like aerated showerheads and dual flush toilets help our sustainability efforts, while encouraging guests to reuse towels and linen to minimise environmental impact during their stay.
Tourist Services
We serve as an ideal base for exploring Northern Ireland with expert local knowledge of attractions and activities. Our team provides guidance on nearby golf courses, walking trails, and cultural sites like Bangor Abbey and the North Down coastal path. We offer assistance with transport arrangements, dining recommendations, and information about film locations and events in the Bangor and Belfast areas.
People
Sue Toner
Co-Owner & Host
Sue Toner brings 14 years of 5-star hospitality experience from Center Parcs to Shelleven House. She oversees daily operations and guest services, ensuring exceptional standards. Her expertise in hospitality management and commitment to sustainability drives the business's award-winning service and eco-friendly initiatives.
Paul Toner
Co-Owner & Host
Paul Toner co-owns Shelleven House with Sue, focusing on maintaining the property's Victorian charm while modernising facilities. He manages technical aspects including IT infrastructure and energy efficiency systems. His dedication ensures guests enjoy comfortable stays with modern amenities in a historic setting.
Questions
What room types are available at Shelleven Guest House?
We offer single, double/twin, deluxe sea view, superior sea view, and twin/double rooms accommodating 1-4 people with various bedding configurations and accessibility options.
Does Shelleven Guest House provide breakfast options?
Yes, we serve a full cooked breakfast using local ingredients with vegetarian, vegan, and gluten-free options available upon request.
Are there eco-friendly initiatives at the guest house?
We use refillable water bottles and toiletries, LED lighting with timers, and water-saving technologies to reduce our environmental impact.
What nearby attractions can guests visit?
Bangor Castle, North Down Coastal Path, Belfast City Centre (20 minutes away), and Giant's Causeway (40 minutes drive) are popular local attractions.
Is WiFi available for guests?
Yes, we provide complimentary high-speed BT Fibre WiFi throughout the property with typical download speeds of 400-500 Mbps.
Can the guest house accommodate group bookings?
We welcome group bookings for tour companies, sports teams, and special interest groups with tailored arrangements for accommodation and services.
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Reviews (1)
Cathy C.
May 12, 2017 Report
This guest house is under new management and new refurbished. Upon checking on we were offered freshly baked chocolate chips. Parking out front was quite convenient. I look forward to returning for their wonderful service and helping me with my handicapped husband. Breakfast choices were extensive and we didn't need anything until a small dinner, eagerly returning for more chocolate chip cookies!!