Business Details
46 Years
experience
Open 24/7
always available
Your Trusted Taxi Service in Basildon & Across the UK
Established in 1980, A&B Taxis has grown to become Basildon's largest car service, operating over 200 vehicles. We combine decades of local expertise with cutting-edge technology to deliver exceptional customer service 24 hours a day, 365 days a year. Our commitment to innovation is evidenced by our revolutionary app that enables real-time vehicle tracking, fare estimation, and seamless booking management.With professional drivers undergoing rigorous vetting and training, we ensure reliable journeys for business travel, airport transfers, and special occasions. Our safety protocols, including mandatory face coverings and partition screens, demonstrate our dedication to passenger wellbeing. As a locally owned business, we maintain strong community ties while serving clients across Essex and the UK mainland.
Services
Airport Transfers
Business Travel
Executive Cars
Courier Service
Group Bookings
Long Distance
Wheelchair Transport
Corporate Accounts
Event Services
24/7 Service
Details
- Year established: 1980
Highlights and features
- 24/7 availability with 200+ vehicles in fleet
- Real-time tracking through proprietary mobile application
- Comprehensive safety protocols including partition screens
- Professional drivers with enhanced background checks
- Award-winning customer service since 1980
What people say
Excellent service
Very impressed
Punctually both times
Spotlessly clean
Polite, helpful drivers
Services
Airport Transfers
Our airport transfer service operates to all UK airports with guaranteed on-time arrivals. Professional drivers monitor flight status in real time to accommodate delays. Vehicles range from standard saloons to minibuses, all maintained to the highest safety standards. Customers benefit from fixed pricing with no hidden fees, and can track their vehicle's progress via our mobile app. Airport surcharges are clearly displayed during booking, with flexible payment options available for corporate clients.
Business Travel
Specially designed for business clients, this service offers account management, priority booking, and detailed invoicing. Companies receive competitive fixed fares with dedicated support teams available 24/7. Fleet vehicles feature high-speed internet connectivity and premium seating for executive comfort. We serve major corporations across healthcare, automotive, and financial sectors. Account holders receive exclusive access to our management portal for booking control and expense tracking.
Executive Cars
Premium vehicles provide enhanced comfort for business professionals and special occasions. Chauffeurs wear formal uniforms and receive specific training in corporate hospitality. Interiors feature leather seating, bottled water, and climate control systems. Bookings include complimentary waiting time for delays. Vehicle tracking allows clients to monitor arrivals, with luxury estates available for larger groups or extended luggage requirements.
Wheelchair Transport
Specially adapted vehicles with hydraulic lifts and secure restraints accommodate wheelchair users. Drivers receive disability awareness training and assist with loading/unloading. Bookings require 2-hour advance notice to ensure appropriate vehicle availability. Partition screens maintain passenger privacy while meeting accessibility standards. Rates remain the same as standard fares when booked according to specified notice periods.
Minibus Hire
8-seater minibuses transport groups with up to 8 large bags. Ideal for family trips, sports teams, and corporate events. Real-time tracking ensures group coordination during multi-stop journeys. Bookings include a dedicated contact number for group leader communication. Vehicle options feature onboard toilet facilities for longer journeys, with pricing discounts available for return bookings.
Questions
What payment methods do you accept for taxi bookings?
We accept cash, card payments through our app, and BACS transfers for corporate accounts. Cheque payments are not available.
Can I book a minibus through your mobile app?
Yes, minibus bookings are available via the app though availability isn't guaranteed instantly. We recommend pre-booking at least two hours in advance for group transportation.
What safety measures do you implement for passengers?
All vehicles feature mandatory face coverings for drivers and passengers, partition screens, and enhanced cleaning protocols between journeys. Drivers undergo regular safety training.
Do you offer wheelchair-accessible vehicles?
Yes, we maintain a fleet of wheelchair-accessible taxis with hydraulic lifts. We require 2 hours' notice to ensure appropriate vehicle availability for accessible transport needs.
How do you handle flight delays for airport transfers?
Our system tracks flight information in real time, automatically adjusting pickup times to accommodate delays without additional charges during standard waiting periods.
Reviews (6)
Chris Davidson
Dec 27, 2021
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Critical:Professionalism,Punctuality
Was told no more than 15 mins, 30 minutes later, still waiting for a driver, was next in queue apparently. Nearly an hour now and there's a problem with the new system. Gave up in the end and walked
Was told no more than 15 mins, 30 minutes later, still waiting for a driver, was next in queue apparently. Nearly an hour now and there's a problem with the new system. Gave up in the end and walked
Tommy Sullivan
Dec 09, 2021
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Critical:Quality
A terrible service , told
me no more than twenty mins,ended up walking quicker, pathetic firm, bunch of muppets , they Wonder why people use ubers
A terrible service , told
me no more than twenty mins,ended up walking quicker, pathetic firm, bunch of muppets , they Wonder why people use ubers
Ashley James
Nov 22, 2021
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Critical:Quality
I rang up.a and b taxis basildon for a quote from. Basildon to Chelmsford the Young girl o the phone was discrimination me a it as I got learning difficulties she was laughing at me every time I speak
I rang up.a and b taxis basildon for a quote from. Basildon to Chelmsford the Young girl o the phone was discrimination me a it as I got learning difficulties she was laughing at me every time I speak
Susana Delgado-Curtis
Oct 26, 2021
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Positive:Professionalism,Punctuality,Quality,Value
I don't often need to use a taxi service but a few times I have been without my car and I have used A&B to collect my children from secondary school and drop them home. The service I have received has been reliable and trustworthy.
I don't often need to use a taxi service but a few times I have been without my car and I have used A&B to collect my children from secondary school and drop them home. The service I have received has been reliable and trustworthy.
Karen Sutterby
Aug 26, 2021
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Positive:Professionalism,Punctuality,Quality,Value
I had prebooked but had to change times so used app. Brilliant service. I rang to check something and the customer service was fantastic, very reassuring and helpful. The app was so useful as we could track the car and we knew exactly what to look for. Definitely recommend this company.
I had prebooked but had to change times so used app. Brilliant service. I rang to check something and the customer service was fantastic, very reassuring and helpful. The app was so useful as we could track the car and we knew exactly what to look for. Definitely recommend this company.
Owen T.
Jul 28, 2021
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Appalling service from this company !! My son was seriously unwell last night and had to be sent home from work, he could hardly stand up he was in severe pain(which resulted in 9 hours at Basildon hospital). When the taxi showed up my son needed help to walk to the taxi and as he got into the car the driver started to protest and insist that my son was drunk and proceeded to throw him out of his taxi!
The kind men who were helping my son tried to explain to the driver that he was staff and was unwell but he was having none of it !!! This caused so much more distress to my son , I can't imagine
The kind men who were helping my son tried to explain to the driver that he was staff and was unwell but he was having none of it !!! This caused so much more distress to my son , I can't imagine
