Business Details
Emergency
services
Your Trusted Local Locksmith in Stockton-on-Tees
Established with a commitment to excellence, Theakston Locksmiths has become the trusted choice for residents and businesses in Stockton-on-Tees and the wider Teesside region. Our team of skilled professionals brings decades of combined experience in delivering rapid, reliable, and non-destructive security solutions tailored to meet the unique needs of each client. Specialising in emergency lockout assistance, lock fitting, repairs, and burglary restoration, we prioritise customer satisfaction through transparent pricing, insurance-approved parts, and a 12-month workmanship guarantee.Our 24/7 availability ensures that urgent security concerns are addressed promptly, with an average response time of under 30 minutes across key areas like Yarm, Billingham, and Middlesbrough. Backed by hundreds of positive reviews, we pride ourselves on being more than just locksmithswe are your neighbours and problem-solvers, dedicated to providing peace of mind through expert craftsmanship and exceptional service.
Services
Emergency Lockout
Lock Fitting
Lock Repairs
Burglary Repairs
Security Surveys
Highlights and features
- 24/7 emergency response with average arrival under 30 minutes
- No call-out fees, pay only for completed work
- Insurance-approved locks and British Standard-compliant installations
- Fully equipped mobile vans for on-site repairs
- 12-month workmanship guarantee on all services
Associations and certifications
- BS3621
- TS007
What people say
Great service
Reliable and punctual
Reasonable quote
First-class work
Highly recommended
Services
Emergency Lockout
Our 24/7 emergency lockout service provides rapid, non-destructive entry solutions for homes and businesses. Using advanced techniques, we gain access within minutes without damaging doors or locks. Available across Teesside, our response time averages under 30 minutes, with no call-out fees.
Lock Fitting
We install high-security, insurance-approved locks including anti-snap and anti-drill cylinders. Services cover UPVC, composite, and timber doors, with British Standard-compliant upgrades. All installations include a 12-month guarantee for complete peace of mind.
Lock Repairs
Our experts diagnose and fix jammed, broken, or damaged locks for all door types. Services include broken key extraction, mechanism repairs, and post-burglary restoration. We use only insurance-approved parts for lasting durability.
Burglary Repairs
We offer urgent repairs for burglary-damaged doors and locks. Our team secures properties with reinforced hardware and insurance-compliant upgrades. Services include door realignment, lock replacement, and free security advice to prevent future incidents.
Security Surveys
We provide free, no-obligation home security assessments. Our surveys identify vulnerabilities and recommend tailored upgrades like smart locks or master-key systems. All advice focuses on enhancing security while maintaining convenience for homeowners.
People
Paul Theakston
Owner & Lead Locksmith
With over 20 years of experience, Paul Theakston founded Theakston Locksmiths to deliver expert security solutions across Teesside. Known for his punctuality, technical skill, and customer-focused approach, he personally oversees complex repairs and security upgrades.
Questions
What areas do you cover?
We serve Stockton-on-Tees, Yarm, Billingham, Middlesbrough, and surrounding areas including North Yorkshire, County Durham, and Cleveland villages.
Do you charge call-out fees?
No, we offer a zero call-out charge guarantee. You only pay for completed work with clear, fixed pricing.
Are your locks insurance-approved?
Yes, we fit anti-snap, anti-drill, and British Standard-compliant locks, including BS3621 and TS007 rated cylinders.
Can you repair UPVC doors?
Yes, we specialise in UPVC door repairs, including multipoint mechanisms, hinges, and broken locks, often completed in one visit.
Do you offer emergency services?
Yes, our 24/7 emergency service responds to lockouts, broken locks, and burglary damage with an average arrival time under 30 minutes.
What guarantees do you provide?
All work is backed by a 12-month workmanship guarantee, ensuring long-term security and customer satisfaction.
Reviews (4)
Chris Camilleri
Dec 28, 2021
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Great service. Came straight out and fixed my problem in a really quick time. Told me exactly what was wrong and what was needed. Really good price also. Would highly recommend
Zoe Beattie
Dec 26, 2021
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Positive:Professionalism,Responsiveness,Value
Great prompt service.friendly knowledgeable. we were given a few options which were explained clearly.reasonably priced.100% recommend
Great prompt service.friendly knowledgeable. we were given a few options which were explained clearly.reasonably priced.100% recommend
Mary Ellis
Dec 20, 2021
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Absolutely fantastic, brilliant value for money, doesnt rip you off like the last company did i used, and then had to call paul to sort out the mess they had left
He even fixed my other door lock that wasnt working, for free, yes for free, and it would have cost 80.00 otherwise
Lovely guy aswell, really friendly aswell
He even fixed my other door lock that wasnt working, for free, yes for free, and it would have cost 80.00 otherwise
Lovely guy aswell, really friendly aswell
Samuel Butterworth
Oct 16, 2021
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Very responsive and professional service. Discussed all elements of the job to ensue I understand the problem and my options. Very reasonably priced and work was completed in a timely manner. Would definitely recommend. Thank you!