Firstxtra Financial Services

Business Details

Your Trusted Mortgage & Protection Advisors

Our journey began with a clear vision of how we could offer a different and better service in financial advice. We focused on being well trained, passionate, and deeply knowledgeable about the financial services we provide. Our commitment has always been to deliver honest and expert advice while keeping our clients' best interests at the forefront. With decades of combined experience, we have built our reputation as a trusted mortgage and protection insurance advisory service. As a key account with major lenders and providers, we can offer our clients access to comprehensive mortgage solutions and bespoke protection products.

Our approach is personal, professional, and tailored to each customer's unique needs. We take pride in making the mortgage and protection process as simple and stress-free as possible for our clients. The satisfaction of our clients, with 97% rating our service as good or excellent, demonstrates our commitment to quality and customer care. We are not just a mortgage business; we also specialise in family and home protection products to ensure our clients are fully covered. Our friendly team is with you throughout the life of your mortgage and protection policies, providing immediate response times and dedicated support.

Services

Mortgage Brokers First Time Buyer Remortgage Buy to Let Protection Insurance

Highlights and features

We have decades of combined experience in mortgage and protection advice.
We provide award-winning quality and service with 97% client satisfaction.
We offer a fully individual and bespoke service to each customer.
We are a key account with major mortgage lenders and protection providers.
We provide ongoing support throughout the life of your mortgage and policies.

What people say

Award winning for Quality 5 star reviews Good or excellent service Personable and friendly Delight our clients

Website

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Services

Mortgage Brokers

We provide expert mortgage advice tailored to your specific needs and circumstances. Our services cover first-time buyer mortgages, remortgaging, buy-to-let properties, and specialist mortgages for self-employed individuals. With access to a comprehensive panel of lenders, we help you find the most suitable mortgage products while ensuring you fully understand your financial commitment.

First Time Buyer

Our first-time buyer mortgage service helps new homebuyers navigate the purchasing process with confidence. We provide clear explanations of all available options, assist with affordability assessments, and guide you through the necessary documentation. Our goal is to make your first property purchase as smooth and straightforward as possible while helping you secure the most appropriate financing solution.

Buy to Let

We specialise in buy-to-let mortgages for property investors seeking to build or expand their portfolios. Our service includes assessing rental income potential, recommending suitable financing structures, and explaining tax implications. We work with lenders who specialise in landlord financing to help investors achieve their property investment goals while ensuring compliance with all regulatory requirements.

Remortgage

Our remortgaging service helps homeowners explore better rates and release equity from their properties. We analyse your current mortgage arrangements, compare available products, and advise on potential savings or financial opportunities. We guide you through the entire process while considering your long-term financial objectives and ensuring you make informed decisions about your home financing.

Protection Insurance

We offer comprehensive protection insurance solutions to safeguard your financial security and that of your loved ones. Our services include life insurance, critical illness cover, income protection, and home insurance. We recommend appropriate coverage levels based on your personal circumstances and help you understand the claims process, ensuring you have adequate financial protection against unexpected life events.

People

Alan Hall

Adviser

With extensive experience in financial services, Alan provides expert mortgage and protection advice. He focuses on understanding client needs and finding tailored solutions. Alan is committed to delivering professional service with a personal touch.

Chris Hall

Adviser

Chris combines industry knowledge with a client-focused approach to mortgage and insurance advisory services. He works closely with clients to understand their financial goals and provides clear guidance throughout the process.

Emma Hall

Adviser

Emma brings a wealth of experience to her role as mortgage and protection adviser. She helps clients navigate financial decisions with confidence, focusing on long-term security and tailored solutions that match their circumstances.

Fatima Khan

Adviser

Fatima provides professional mortgage and protection advice with a focus on client education. She takes time to explain financial options clearly and works to ensure clients understand their commitments.

John Murray

Adviser

John offers expert guidance on mortgage and protection products, drawing on years of industry experience. He takes a thorough approach to understanding client needs and recommending appropriate financial solutions.

Questions

What mortgage services do you offer?

We offer first-time buyer mortgages, remortgaging, buy-to-let properties, shared ownership, and self-employed mortgages.

Do you provide protection insurance alongside mortgages?

Yes, we offer life insurance, critical illness cover, income protection, and home/landlord insurance.

Are your mortgage advisors experienced?

Yes, our team has decades of combined experience as a family-run business with 97% client satisfaction.

Can you help with mortgages outside normal office hours?

Yes, we offer appointments via video call, phone and in our Newbury office at flexible times.

How are your mortgage fees structured?

There may be a fee for mortgage advice, up to 1% with a typical fee of £499.

Are you regulated by the Financial Conduct Authority?

As an appointed representative of Mortgage Advice Bureau, we are authorised and regulated by the FCA.

Reviews (6)

Write a Review

Krista Pierro

Oct 07, 2021 Report

FirstXtra supported us over the past year and a half whilst we found our new home. Ryan gave us brilliant advice throughout and always helped to tailor things to our budget. Lauren was fantastic at communicating with us and helping us through the final stages. Thanks to the whole team for your patience! We would definitely recommend FirstXtra.

Richard Kershaw

Oct 06, 2021 Report

Positive:Professionalism,Quality,Responsiveness,Value
Brilliant service. Would definitely recommend! I will be using again for my mortgages going forward!

Cooking

Sep 14, 2021 Report

Positive:Professionalism
Me and my partner used this business for when we purchased our first house in January of this year. Very professional and kind people. Would recommend for sure, helpful in every stage of the process. 10/10

A. Man

Feb 14, 2021 Report

Recently used this company to get a mortgage, fantastic team of girls working here, especially Chris the owner, Lauren Jessett, jasmine regler, Emma hall and all the others, they went above and beyond to make my first experience a good one, excellent communication and after sales care, would definitely recommend to anyone who is in need of a mortgage broker, couldnt fault them in any way and will look forward to dealing with them again in the near future

Jo Bray

Feb 13, 2021 Report

Amazing service from John and Chloe, both have been so professional. From the first conversation with John he listened and took as much information as he could to make the process for us less stressful. We would definitely recommend firsrxtra to all of our friends and family. Thank you again for making this process run smoothly and solving any issues in a way that didn't make us worry.

Hannah Pye

Nov 20, 2020 Report

I would recommend first extra to anyone. We have used them for the third time - more specifically John Murray! He has been an absolute diamond ensuring we (more me) has fully understood everything and given us all our options. John is super patient and very thorough and excellent communication as well ! I really cant rate these guys enough! Even once we have moved out of the area if we buy again we will always use these guys.