Business Details
37 Years
experience
Emergency
services
Your Trusted Letting Partner in Glasgow
Established in 1989, LET it has built a reputation as a trusted letting agency specialising in residential property management across west central Scotland. With over three decades of experience, we manage more than 1,000 properties, prioritising compliance with over 150 pieces of legislation to protect our clients' investments. Our commitment to transparency and best practices is evidenced by our membership of the Association of Residential Letting Agents (ARLA) since 2003 and our Client Money Protection scheme, which safeguards 100% of client funds. We maintain long-term relationships with landlords, many of whom have remained with us for over 28 years, through our focus on integrity and expert guidance through complex regulatory requirements.Our team of qualified professionals, including a Fellow of ARLA and certified mortgage advisors, delivers tailored services ranging from property marketing to rent collection and maintenance management. We demonstrate our community commitment through overseas humanitarian projects, having established a children's facility in Rwanda in 2008. Our operational excellence is supported by annual financial audits and strict adherence to the Property Ombudsman's standards, ensuring complete accountability to both landlords and tenants.
Services
Property Management
Tenant Referencing
Rent Collection
Property Inspections
Sales Services
Details
- Year established: 1989
Highlights and features
- 30+ years' experience managing residential properties in Scotland
- ARLA-accredited agency with annual financial audits
- 100% client money protection scheme
- Managing over 1,000 properties across west central Scotland
- Community-focused business supporting international humanitarian projects
Associations and certifications
- Association of Residential Letting Agents (ARLA)
- PropertyMark
What people say
Professional service
Effective property management
Reliable tenant support
Transparent processes
Prompt communication
Services
Property Management
Our comprehensive property management service handles every aspect of rental property maintenance. From tenant acquisition through to ongoing maintenance coordination, we ensure compliance with all legal requirements while maximising returns for property owners. Our dedicated team manages over 1,000 properties across west central Scotland, providing regular inspections and emergency response services to protect your investment.
Tenant Referencing
We conduct thorough tenant referencing including credit checks, employment verification, and immigration status confirmation. Our rigorous vetting process helps ensure reliable tenancies while complying with all Right to Rent legislation. This service includes preparation of detailed tenancy agreements and inventory documentation to protect both landlords and tenants throughout the rental period.
Rent Collection
Our rent collection service ensures timely payments through direct debit systems with comprehensive tracking and follow-up procedures. We provide monthly account statements and offer optional rent protection cover against non-payment. Our credit control team actively manages arrears while maintaining professional tenant relationships to ensure consistent income for property owners.
Property Inspections
We conduct regular property inspections every 12 weeks to monitor condition and identify maintenance needs. Our detailed inspection reports help prevent major issues while ensuring tenants maintain properties appropriately. Emergency inspection services are available for urgent matters, with comprehensive documentation provided to landlords for complete transparency.
Sales Services
Through our Castlehead Properties division, we offer professional sales services including home reports, property photography, and marketing on major portals. Our experienced sales team provides valuation advice, negotiation support, and transaction management to ensure smooth property sales across Glasgow and surrounding areas.
People
Colin Roe
Managing Director
With over 32 years in property management, Colin is a Fellow of ARLA and CeMAP qualified mortgage advisor. He has led LET it since 2009, combining lettings expertise with sales experience since acquiring Castlehead Properties in 2018.
Sandra Rooney
Manager
Sandra has over 18 years' experience in property management, joining LET it through the TMDLet acquisition in 2016. She oversees operations for our 1,000+ property portfolio, ensuring compliance and maintaining high service standards across all client interactions.
Chris Cockburn
Business Development Manager
A 20-year LET it veteran, Chris specialises in property marketing and new business development. He manages professional photography for all listings and has built strong relationships with landlords across west central Scotland.
Alistair McNicol
Property Manager
With 20 years' service, Alistair manages tenancy applications and maintenance coordination. His retail background enhances his customer service approach, ensuring positive experiences for both landlords and tenants through effective communication and problem-solving.
Monica McGinty
Property Manager
Monica joined LET it in 2018 after 18 years in retail management. She specialises in tenancy applications and maintenance coordination, bringing a customer-focused approach to property management while maintaining our high compliance standards.
Questions
What fees are involved for tenants?
Tenants pay a £180 set-up fee, with additional charges for guarantors (£60) and pet deposits (one month's rent). Renewals cost £60 and check-outs £36.
How are deposits protected?
All deposits are held in government-authorised schemes with independent adjudication available for disputes, ensuring fair treatment for tenants and landlords.
What services do you offer landlords?
We provide full property management including marketing, tenant referencing, rent collection, maintenance coordination, and compliance with all legal requirements.
How quickly can properties be let?
Properties typically receive viewings within 24-48 hours and are marketed on major portals including Rightmove and Citylets with professional photography.
Do you offer rent protection?
Our optional Rent Cover provides protection against non-payment for vetted tenants, including legal costs up to £25,000 for tenant removal if necessary.
How are maintenance issues handled?
We coordinate repairs within agreed financial limits, with emergency services available, and conduct quarterly property inspections to ensure proper maintenance.
