Business Details
15 Years
experience
Your Trusted Carpet & Vinyl Flooring Experts in Hinckley
At Star Carpets, we are a family-owned flooring business established in 2011, dedicated to providing high-quality carpets and vinyl flooring solutions to homes in Hinckley and surrounding areas. Our expertise spans over a decade, combining deep industry knowledge with a commitment to exceptional customer service. We pride ourselves on offering a comprehensive range of products, including durable carpets, water-resistant vinyls, and premium accessories, all backed by a guaranteed fitting service. Our team of experienced professionals ensures every project meets British Standards, supported by a 1-year guarantee on installations. With a showroom stocked with thousands of options and a free home-measure service, we make flooring selection convenient and tailored to individual needs.Our long-standing relationships with trusted fitters and suppliers ensure reliability, while our focus on sustainability and quality guarantees lasting results. As a local business, we prioritise community engagement and personal service, ensuring every client receives expert advice and ongoing support. Our 4.4-star rating from 35 reviews reflects our dedication to excellence, with clients praising our problem-solving approach, transparent communication, and ability to deliver under tight deadlines.
Services
Carpets
Vinyl Flooring
Fitting Services
Accessories
Free Measure
Details
- Year established: 2011
Highlights and features
- Family-run business with 13 years of local expertise in flooring solutions
- Free home-measure service with no-obligation expert advice
- 1000+ in-stock carpet and vinyl options from leading brands
- Guaranteed fitting service meeting British Standards
- Proven track record with 4.4-star reviews from 35+ clients
What people say
Great carpets and company
Exceptional fitters recommended
Proactive communication
Excellent finish
Great product knowledge
Services
Carpets
We offer an extensive range of carpets including wool, polypropylene, and polyester options from leading brands like Cormar and Associated Weavers. Our collection features berber, twist, and Saxony styles in traditional and contemporary designs. All carpets are fitted with new underlay to maximise durability, with discounts available for bulk purchases and an uplift/disposal service at additional cost.
Vinyl Flooring
Our vinyl flooring options include 2m, 3m, and 4m widths with slip resistance ratings up to R13 and guarantees of up to 20 years. Available in tile, laminate, and concrete designs, they provide water-resistant solutions for kitchens, bathrooms, and commercial spaces. Sub-floor preparation is available at extra cost for optimal installation.
Fitting Services
Professional fitting services meet British Standards with a 1-year guarantee. Our experienced team ensures precise measurements, proper underlay installation, and seamless carpet or vinyl application. We coordinate with trusted fitters to deliver flawless finishes while working around client schedules and other trades.
Free Measure
Book a free at-home consultation where our experts bring samples to your door. We measure spaces, provide tailored advice, and offer no-obligation quotes. Flexible scheduling includes evenings and weekends, with measurements stored for future projects to avoid repeat visits.
Accessories
We supply high-quality underlays, grippers, and trims tested for longevity. Our accessories enhance carpet performance with moisture protection, noise reduction, and edge retention. All products are selected to complement our flooring ranges and ensure complete, durable installations.
People
Steve
Founder
Steve established Star Carpets in 2012 with a vision to provide exceptional flooring solutions and service to the Hinckley community. His leadership focuses on quality, sustainability, and maintaining family values in business operations.
Michael
Customer Service Manager
Michael oversees client communications and project coordination, ensuring smooth installations and timely updates. His proactive approach has earned praise for reliability and transparency in managing complex flooring projects.
Questions
What types of flooring do you offer?
We provide carpets (wool, polypropylene, polyester) and vinyl flooring in various styles, including tile, laminate, and concrete designs.
Do you offer fitting services?
Yes, we provide professional fitting services meeting British Standards with a 1-year guarantee on installations.
Can I get a free home measure?
Yes, book a free at-home consultation with no-obligation advice and precise measurements for accurate quotes.
Are your products guaranteed?
Carpets come with a 1-year fitting guarantee, while vinyl flooring offers up to 20-year material guarantees.
Do you serve commercial clients?
Yes, we supply and install flooring for commercial spaces including contract-grade vinyl and high-traffic carpet solutions.
What areas do you cover?
We serve Hinckley, Nuneaton, and surrounding Leicestershire areas with local expertise and prompt service.
Reviews (3)
Gemma Fox
Jul 28, 2020
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I had all my carpets laid by this company and all was finr until afee works later when the hallway carpet started to come up in several places. Fair enough it's a new carpet so the fitter came to put it right. All the other carpets in the house are fine. The reason for the one star review is that the fitter has been out a total of 6 times to "put it right". Thr carpet is clearly faulty, it's never been right since it was laid, but rather then accept responsibility they keep telling me there must be a cause, "there must be damp" I can assure you there is not as they have checked every time they
Dhiran Vagdia
Nov 07, 2019
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We recently had a very challenging renovation project, which involved working in a very tight timeframe, and for a Charity. The team from Star were able to be prepared, ready for work at short notice, and deliver an excellent finish, whilst working around other trades and suppliers. The Charity are very happy with the result, and once again, we will have no hesitation in recommending Star Carpets for our onward projects.
Adam Neeves
May 15, 2018
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Amazing service from Steve and all at star carpets. Was moving into a new house and only plans. Steve was able to quote and work things out so that we got our carpets fitted that week. Most other places were saying after Xmas! Also love the carpet and flooring! GREAT JOB!
