Business Details
29 Years
experience
Your Trusted Estate Agent in Brighton & Hove
Established in 1997, we are an independent estate agency specialising in property sales and lettings across Brighton & Hove. Our business began with a focus on the lettings market, developing extensive local expertise in the buy-to-let sector, and has since expanded to offer a comprehensive sales service. We prioritise customer service by understanding client needs through active listening and delivering tailored solutions. Our deep knowledge of Brighton's areas, streets, and properties enables us to match clients with suitable properties efficiently. We conduct thorough tenant screening to ensure reliability, maintain proactive communication, and handle administrative tasks to minimise client effort.Our property management services include maintenance coordination with trusted local contractors, competitive fees, and transparent processes. We build trust through long-term relationships with landlords and tenants, supported by testimonials and references. Our team combines decades of industry experience with a commitment to addressing gaps in traditional estate agency practices. We operate from a prominent office on Portland Road in Hove and offer flexible viewing arrangements, including evenings and weekends. Our goal is to be Brighton's most trusted estate agent by continuously adapting to client needs while maintaining high standards of service.
Services
Property Sales
Property Lettings
Tenant Screening
Property Maintenance
Landlord Services
Details
- Year established: 1997
Highlights and features
- We have 24 years of local market expertise since 1997
- Our team offers unrivalled knowledge of Brighton & Hove properties
- We conduct thorough tenant screening for landlord security
- Competitive management fees with no hidden charges
- Proactive communication and problem-solving approach
Associations and certifications
- Property Redress Scheme
- Client Money Protect
Services
Property Sales
We specialise in residential property sales across Brighton & Hove, leveraging 24 years of local market expertise to connect buyers with suitable homes. Our proactive marketing strategies and qualified buyer matching reduce unnecessary viewings while ensuring competitive pricing guidance. Our team provides transparent transaction management from valuation to completion.
Property Lettings
Our lettings service covers all property types across Brighton & Hove, catering to professionals, families, and students. We conduct thorough tenant screening, provide accurate property descriptions, and offer flexible viewing times. Our ongoing property management ensures landlords receive reliable rental income while maintaining tenant satisfaction through regular inspections.
Tenant Screening
We implement rigorous tenant verification processes including financial assessments, reference checks, and rental history verification. This ensures landlords receive trustworthy tenants who can meet financial obligations. Our screening process balances thoroughness with compliance to protect both parties' interests while maintaining efficient placement timescales.
Property Maintenance
Our maintenance coordination service connects landlords with insured local contractors for prompt property repairs. We manage the entire process from issue reporting to quality control, obtaining quotes and approvals before work commencement. Competitive management fees include no charges for inspections or contract renewals, ensuring cost-effective property upkeep.
Landlord Services
We offer comprehensive landlord support including tenant acquisition, rent collection, and property maintenance. Our services feature competitive monthly management fees (10% + VAT) and transparent administration charges. Landlords benefit from regular property inspections, tenant relationship management, and access to our established network of maintenance professionals.
People
Ben Hooper
Owner
Ben Hooper has operated Clifford Sales & Lettings since 2014, bringing 14 years of prior estate agency experience. He established the business to address industry shortcomings through improved customer service, combining local property expertise with proactive client communication to build lasting relationships with landlords and tenants.
Questions
What areas do you cover?
We operate throughout Brighton & Hove, including Regency Square, The Drive, and Brunswick Place, along with surrounding residential areas.
What landlord fees do you charge?
Our fees include a 10% monthly management charge (plus VAT) and a £300 administration fee for new tenancies, which includes professional inventory services.
How do you screen tenants?
We conduct financial assessments, reference checks, and rental history verification to ensure tenants are reliable and financially capable of meeting obligations.
Do you offer property maintenance services?
Yes, we coordinate repairs through insured local contractors, managing quotes, approvals, and quality control for all maintenance work.
Reviews (4)
Caroline H.
Oct 24, 2021
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I've been working with Ben at Clifford for a few years now and he's been excellent. I have a flat that I let out and he always manages to find the most reliable, trouble free tenants. He's very flexible in his attitude towards whether I maintain or he does but I know that I can rely upon him to help out when I need it. Couldn't recommend Clifford Sales and Lettings more highly.
Jack B.
Aug 18, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Great estate agency very easy to deal with. Ben has years of experience and always gives an honest opinion, very professional service with a friendly approach. Would highly recommend.
Great estate agency very easy to deal with. Ben has years of experience and always gives an honest opinion, very professional service with a friendly approach. Would highly recommend.
Barry Nason
Jun 02, 2021
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Positive:Professionalism,Responsiveness
Ben and the team have been amazing during my tenancy over the past few years. They have always been really responsive and considerate when ever we've been in contact. Honestly the best letting agency that I've dealt with in Brighton and Hove. You are in good hands with these guys.
Ben and the team have been amazing during my tenancy over the past few years. They have always been really responsive and considerate when ever we've been in contact. Honestly the best letting agency that I've dealt with in Brighton and Hove. You are in good hands with these guys.
Amanda Rozier
Feb 13, 2021
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Exceptional professional service from Ben and the team. Everyone goes out of their way to go the extra mile for tenant AND landlord, which eases the strain and smooths the wrinkles for everyone. Really good communication within the team so I can call and speak to anyone and they will immediately be up to speed with any given situation. I am really impressed and would recommend then to anyone looking to rent. Thank you.
