Business Details
11 Years
experience
Your Trusted Residential Letting Partner in Croxley Green
Established in 2015, Latham Smith operates as a specialist residential letting agency dedicated to delivering personalized services for landlords and tenants across Hertfordshire. Our team brings extensive local market knowledge and industry expertise, ensuring tailored solutions for property management and rental needs. As members of the Property Ombudsman Scheme, ARLA Propertymark, and the Deposit Protection Service, we uphold rigorous professional standards.We prioritise direct communication and a hands-on approach, eliminating generic call centres to provide a bespoke service for clients with single properties or large portfolios. Our affiliations with trusted estate agents allow us to offer comprehensive support for property sales alongside lettings, ensuring clients receive holistic guidance in the Hertfordshire property market.
Services
Residential Lettings
Landlord Services
Property Valuations
Tenant Management
Portfolio Management
Details
- Year established: 2015
Highlights and features
- We offer over 15 years of combined experience in Hertfordshire property management.
- Our team provides direct communication with dedicated property specialists.
- We maintain membership with ARLA Propertymark for industry-regulated standards.
- We manage properties from single units to large portfolios with equal diligence.
- Our affiliations ensure access to trusted estate agent networks for holistic services.
Associations and certifications
- Property Ombudsman Scheme
- ARLA Propertymark
- Deposit Protection Service (DPS)
What people say
Professional and responsive
Stress-free property management
Excellent customer service
Local market expertise
Prompt issue resolution
Services
Residential Lettings
We specialise in residential lettings across Hertfordshire, connecting tenants with quality rental properties while ensuring landlords achieve optimal occupancy rates. Our process includes thorough tenant vetting, market-driven pricing guidance, and comprehensive lease administration. With deep local market knowledge, we streamline the rental journey for both parties through transparent communication and regulatory compliance.
Landlord Services
Our landlord services encompass property valuations, tenant acquisition, rent collection, maintenance coordination, and legal compliance support. We provide tailored management plans for single-property owners and portfolio investors alike. Regular property inspections and detailed reporting ensure landlords maintain asset value while minimising operational burdens through our end-to-end service framework.
Property Valuations
We offer accurate property valuations based on current market conditions, comparable listings, and rental demand patterns in Hertfordshire. This service helps landlords set competitive pricing while considering property features and location advantages. Our valuations incorporate both quantitative data analysis and qualitative market insights from extensive local experience.
Tenant Management
Our tenant management covers lease agreements, deposit handling, maintenance requests, and ongoing communication between landlords and tenants. We implement rigorous referencing checks and maintain proactive engagement to prevent issues. The service ensures regulatory compliance while fostering positive landlord-tenant relationships through professional dispute resolution protocols.
Portfolio Management
We provide strategic portfolio management for multiple-property owners, including consolidated reporting, cross-asset maintenance coordination, and market position analysis. Our service optimises rental income through synchronized pricing strategies and vacancy reduction techniques. Regular performance reviews help investors maximise returns while maintaining compliance across all managed properties.
People
Ben Smith
Director
With over 15 years in property management, Ben specialises in Hertfordshire market dynamics and tenant-landlord relations. He established Latham Smith in 2015 after senior roles at Parkheath Estates, bringing expertise in portfolio optimisation and regulatory compliance. His approach combines local knowledge with strategic investment insights.
Rochelle Smith
Director
Rochelle oversees property operations and client relations, leveraging her decade-plus experience in residential lettings. She manages day-to-day property management activities and ensures service delivery meets ARLA standards. Her focus on transparent communication has earned consistent client satisfaction across landlord and tenant reviews.
Questions
What areas do you cover for property management?
We operate across Hertfordshire including Croxley Green, Rickmansworth, Chorleywood, Watford, and surrounding districts for both residential lettings and landlord services.
Are you affiliated with any property regulatory bodies?
Yes, we are members of the Property Ombudsman Scheme, ARLA Propertymark, and the Deposit Protection Service to ensure regulatory compliance and professional standards.
How quickly can you find tenants for rental properties?
Our local market expertise secured tenants within two days for one property, with average placement times depending on property specifics and market conditions.
Do you handle property maintenance issues?
Yes, we coordinate maintenance requests and partner with trusted tradespeople to resolve issues promptly while keeping both landlords and tenants informed throughout the process.
Can you assist first-time landlords?
We provide comprehensive guidance for new landlords, covering property preparation, pricing strategy, tenant selection, and ongoing management best practices to ensure successful investments.
What sets your agency apart from larger competitors?
Our personal service approach ensures direct communication with directors rather than call centres, offering tailored solutions that larger agencies often cannot provide.
