Business Details
Trusted Property Letting & Management Services
At Cloud Homes, we specialise in the letting and management of residential properties and houses of multiple occupancy. Our portfolio spans the UK, with concentrated operations in the South West and North West regions. With extensive industry experience, we prioritise property maintenance, compliance, and delivering exceptional service to landlords and tenants. Our team's expertise ensures efficient property management, while our sister company, Cloud Student Homes, addresses student accommodation needs nationwide.We combine local market knowledge with a commitment to transparency, offering tailored solutions that meet diverse housing requirements. Our partnerships with government-approved schemes like The Property Ombudsman and Client Money Protection underscore our dedication to ethical practices and client security.
Services
Residential Lettings
HMO Management
Property Maintenance
Tenant Screening
Rent Collection
Compliance Audits
Student Housing
Portfolio Management
Highlights and features
- We offer 15+ years of expertise in residential and HMO property management.
- Our team ensures properties meet strict compliance and maintenance standards.
- We provide tailored solutions for landlords and tenants nationwide.
- Our sister company manages student accommodation across the UK.
- We operate under government-approved redress and client money protection schemes.
Associations and certifications
- The Property Ombudsman
- Client Money Protection
What people say
Excellent service
Professionalism
Prompt issue resolution
Transparent processes
Well-maintained properties
Services
Residential Lettings
We facilitate residential property rentals across the UK, offering end-to-end tenant acquisition and lease management. Our services include property valuations, marketing, tenant referencing, and tenancy agreements. Landlords benefit from streamlined processes and compliance assurance.
HMO Management
Specialist management for Houses of Multiple Occupation, including compliance with licensing requirements, tenant coordination, and property maintenance. We ensure HMOs meet safety standards while maximising rental yields for investors.
Property Maintenance
Comprehensive maintenance solutions covering routine checks, emergency repairs, and contractor coordination. Our proactive approach minimises downtime and preserves property value for landlords.
Tenant Screening
Thorough tenant vetting including credit checks, employment verification, and previous landlord references. This reduces risk for landlords and ensures tenancies are awarded to reliable occupants.
Compliance Audits
Regular audits to ensure properties meet legal standards, including gas safety, electrical certificates, and HMO licensing. We maintain documentation and advise on necessary improvements.
People
Kevin Dickins
CEO
Kevin leads Cloud Homes with over 20 years of property sector experience. He oversees strategic growth and operational excellence, ensuring the company maintains high service standards across its UK portfolio.
Becki Jones
Head of Residential Property
Becki manages residential operations, focusing on client relations and property portfolio expansion. Her expertise in landlord-tenant dynamics enhances service delivery and customer satisfaction.
Louise Caira
Property Manager
Louise handles day-to-day property management, including maintenance coordination and tenant support. Her proactive approach ensures properties remain compliant and well-maintained.
Questions
What areas do Cloud Homes operate in?
We primarily operate in the South West and North West UK, with property portfolios in cities like Salisbury, Newcastle, and Manchester.
Do you manage student accommodation?
Yes, our sister company Cloud Student Homes specialises in student housing across the UK.
What fees are charged to tenants?
Fees include rent, capped deposits, and permitted charges for key replacements or late payments as outlined in tenancy agreements.
Are your services regulated?
We are registered with The Property Ombudsman and Client Money Protection schemes for compliance and client security.
How do you handle property maintenance?
We offer proactive maintenance services, including emergency repairs and contractor coordination, to ensure properties remain in optimal condition.
Reviews (2)
Philip Haskell
Oct 26, 2018
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The service given to us by Harvey was second to none. The communication before and after viewings was spot on and nothing was too much trouble. I would highly recommend.
Elisa Malliaraki
Sep 04, 2018
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The two stars are only for the fast response of the company's representative to my emails.
Otherwise,the website does not provide accurate information about the location of the properties. As a result,I found the apartment of my dreams between other properties in Salisbury...just to discover afterwards that this specific one was actually located in...Manchester. It was a massively disappointing and devastating experience.
Otherwise,the website does not provide accurate information about the location of the properties. As a result,I found the apartment of my dreams between other properties in Salisbury...just to discover afterwards that this specific one was actually located in...Manchester. It was a massively disappointing and devastating experience.
