Business Details
43 Years
experience
Your Trusted Partner for Property Sales & Lettings
Established over 40 years ago, Hancock Residential Sales & Lettings is a family-run business dedicated to providing exceptional property services across Leicestershire and Rutland. Our team combines decades of local expertise with a proactive approach to ensure clients receive transparent, honest, and personalized support throughout their property journey. As members of Propertymark and ARLA, we adhere to rigorous industry standards, offering comprehensive services including sales, lettings, property management, and independent mortgage advice through our sister company, Oaktree Mortgages.With a focus on long-term relationships, we prioritise client satisfaction by maintaining open communication, leveraging our in-depth market knowledge, and delivering tailored solutions for buyers, sellers, landlords, and tenants alike. Our commitment to excellence is reflected in our proven track record of successful transactions and the trust placed in us by generations of clients.
Services
Property Sales
Lettings
Valuations
Mortgage Advice
Property Management
Details
- Year established: 1983
Highlights and features
- We offer 40+ years of local property market expertise in Leicestershire & Rutland.
- Our family-run business prioritises transparent communication and client-focused service.
- We provide comprehensive support through affiliated services including mortgages and legal coordination.
- Our team holds professional accreditations from Propertymark and ARLA for industry compliance.
- We maintain long-term client relationships through consistent, reliable property management solutions.
Associations and certifications
- Propertymark
- ARLA
What people say
Outstanding service
Professional and courteous
Prompt and helpful
Excellent property management
Stress-free process
Services
Property Sales
We guide clients through the entire property sales process, from initial valuations to completion. Our team provides professional photography, marketing strategies, and negotiation expertise to achieve optimal sale prices. With local market knowledge and a network of potential buyers, we ensure a streamlined and stress-free experience for vendors.
Lettings
Our lettings service connects landlords with suitable tenants through rigorous referencing checks and proactive property marketing. We handle inventory management, tenancy agreements, and ongoing communication to protect landlords' investments. Regular property inspections and prompt issue resolution ensure long-term rental success.
Property Management
We offer comprehensive property management solutions including rent collection, maintenance coordination, and compliance monitoring. Our team ensures landlords receive timely payments and tenants maintain properties to agreed standards. Regular reporting and dedicated support provide peace of mind for property owners.
Mortgage Advice
Through our sister company Oaktree Mortgages, we provide independent mortgage advice tailored to individual circumstances. Our FCA-regulated brokers compare market options to secure competitive rates for first-time buyers, remortgagers, and investors. This integrated service simplifies property financing for our clients.
Valuations
Our expert valuations combine local market data with property-specific analysis to determine accurate pricing. Conducted by experienced professionals, these assessments help vendors set competitive asking prices and buyers make informed offers. The service includes market trend insights and sales strategy recommendations.
People
Chris Whittaker
Director
With over 30 years in financial services, Chris leads property management and mortgage advisory operations. His dual expertise as a landlord and regulated mortgage adviser ensures practical, client-focused solutions for residential and investment properties.
Emma Hardman
Director
As co-director, Emma oversees sales operations and client relations. Her local knowledge and commitment to transparent communication have strengthened the agency's reputation for reliable, ethical property services across Leicestershire and Rutland.
Sam
Sales Manager
Sam specialises in residential sales, managing transactions from valuation to completion. His proactive approach and attention to detail have earned consistent praise for efficiently guiding clients through complex property processes.
Paul Brown
Mortgage Adviser
With 27 years in mortgage markets, Paul provides tailored financing solutions through Oaktree Mortgages. His expertise spans first-time purchases, buy-to-let investments, and remortgaging strategies for residential and commercial properties.
Nicola Palm
Administrator
Nicola coordinates mortgage applications and client inquiries, ensuring smooth processing. Her extensive mortgage administration experience supports efficient transactions and timely resolution of client requirements.
Questions
What areas do you cover?
We serve Leicestershire and Rutland, with a particular focus on Melton Mowbray and surrounding areas.
How quickly can you arrange a property valuation?
We typically schedule valuations within 24-48 hours of initial contact, with immediate follow-up.
Do you offer online property listings?
Yes, all our available properties are featured on our website with high-quality images and detailed descriptions.
What sets you apart from other estate agents?
Our family-run approach combines 40+ years of local expertise with comprehensive services and proven transaction efficiency.
Can you assist with mortgage arrangements?
Through our sister company Oaktree Mortgages, we provide independent mortgage advice tailored to your needs.
How do you handle property management issues?
We proactively address maintenance requests and communicate directly with landlords before arranging repairs.
