Business Details
26 Years
experience
Emergency
services
Trusted Letting Agents in Cardiff
Established in 2000, Interlet Group has built a reputation as a trusted letting agent and property management service in Cardiff. Our expertise lies in providing high-quality residential properties tailored to both students and professionals, with a focus on areas near Cardiff University and the city centre. Our dedicated team ensures a seamless experience, from property selection to tenancy management, supported by 24/7 emergency maintenance services. We prioritise transparency, offering clear fee structures and personalised guidance to meet individual needs. With a deep understanding of local market dynamics, we combine professional rigour with a client-centric approach, ensuring landlords and tenants alike benefit from reliable, efficient service delivery.Our commitment to quality is reflected in our extensive property portfolio, rigorous tenant vetting processes, and proactive property management solutions. By maintaining open communication channels and leveraging industry best practices, we aim to foster long-term relationships built on trust and mutual satisfaction. Whether you're seeking a rental property, managing an investment, or requiring expert advice, our team is equipped to deliver tailored support that aligns with your specific requirements.
Services
Residential Lettings
Property Management
Tenant Screening
Emergency Maintenance
Investment Advisory
Details
- Year established: 2000
Highlights and features
- We offer 24/7 emergency maintenance support for tenants.
- Our team provides tailored property management solutions for landlords.
- We maintain a diverse portfolio of quality-assured rental properties.
- We deliver transparent fee structures and clear contractual guidance.
- Our staff specialises in student and professional housing requirements.
What people say
Perfect property
Friendly staff
Excellent prices
Quick process
Secure housing
Services
Residential Lettings
We provide access to a diverse portfolio of residential rental properties in Cardiff, focusing on student and professional housing. Our service includes property viewings, tailored recommendations, and streamlined tenancy agreements. Clients benefit from our local market expertise and rigorous property vetting processes.
Property Management
Our property management service offers landlords comprehensive support, including tenant screening, rent collection, and maintenance coordination. We ensure compliance with legal requirements while maintaining property value through proactive oversight and responsive tenant communication.
Emergency Maintenance
We provide round-the-clock emergency maintenance support for urgent property issues. Our dedicated team ensures rapid response times and effective solutions to minimise disruption for tenants and protect property integrity.
Tenant Screening
Our tenant screening process includes credit checks, employment verification, and rental history assessments. This ensures landlords receive reliable tenants while maintaining fair and transparent selection criteria for applicants.
Investment Advisory
We advise property investors on portfolio development, refurbishment strategies, and market positioning. Our guidance covers regulatory compliance, yield optimisation, and long-term property management solutions tailored to individual investment goals.
Questions
What areas do you cover?
We primarily operate in Cardiff, including Cathays, Rhiwbina, Central Cardiff, and Whitchurch areas.
Do you offer emergency repair services?
Yes, we provide 24/7 emergency maintenance support for urgent property issues.
What fees apply to tenants?
Fees include security deposits (one month's rent plus £100–£500) and a £100 holding deposit.
How does the guarantor process work?
Guarantors must be UK homeowners over 25 with proof of income and credit history. They assume financial responsibility for the tenancy agreement.
Can landlords manage their own properties?
Yes, landlords may self-manage but must handle rent collection, maintenance, and utility arrangements independently.
Reviews (5)
Simona Mejri
Nov 28, 2021
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After trying to call for almost half an hour a girl answers me I explain that I call her because I am interested in a property and this hangs up the phone. I try to call back several times but they keep detaching the call. Agency not serious
Sedeek Ameer
Sep 19, 2021
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Positive:Professionalism,Responsiveness
The team at Interlet are always very responsive to my requests as a landlord and make sure Tennant's are happy at the same time. Goes above and beyond!
The team at Interlet are always very responsive to my requests as a landlord and make sure Tennant's are happy at the same time. Goes above and beyond!
Gabby Ellis
Aug 09, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Great agency! I was with them for 2 years as a student, amazing experience. Employees were always helpful.
Great agency! I was with them for 2 years as a student, amazing experience. Employees were always helpful.
Tyler
Aug 08, 2021
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Very decent letting agents. Much better than CPS homes, however maintenance can be quite slow and the house we moved into had a lot of superficial damage, but nothing major.
Hannah Moss
Jul 19, 2021
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Positive:Professionalism,Responsiveness
I have dealt with Zaid and the team at Interlet on a professional basis for a few months now. I find them to be very professional and always responsive to any emails or calls. I would be more than happy to recommend Interlet to any prospective tenants or Landlords.
I have dealt with Zaid and the team at Interlet on a professional basis for a few months now. I find them to be very professional and always responsive to any emails or calls. I would be more than happy to recommend Interlet to any prospective tenants or Landlords.
