Flathomes Lettings & Property Management

Business Details

26 Years

experience

Your Trusted Real Estate Partner in Cardiff

Flathomes Lettings & Property Management was founded in 2000 with a clear mission to support independent landlords through dedicated lettings and property management services. Starting from a conservatory in Cardiff, our founder Gwilym Rees established the business to connect landlords with suitable tenants, drawing inspiration from the local landmark Flat Holm Island. Over two decades, we have expanded our reach across Cardiff, Penarth, Barry, Newport, and the lower valleys while maintaining our family-run ethos. Our comprehensive property services now guide both landlords and tenants through every stage of the rental journey, underpinned by a commitment to transparency, integrity, and local market expertise.

We prioritise lasting relationships over transactional interactions, ensuring clients receive reliable, efficient, and friendly support tailored to their needs. Our teams deep understanding of Welsh lettings legislation, including the Renting Homes (Wales) Act 2016, positions us as trusted advisors in the regions property market. From property valuations to maintenance coordination, we combine traditional values with modern service standards to deliver stress-free experiences for all stakeholders.

Services

Lettings Property Management Valuation Contract Holder Services Maintenance Coordination

Details

Year established: 2000

Highlights and features

We have over 20 years of experience in Welsh property lettings.
Our team provides tailored support for landlords and tenants.
We maintain transparency and integrity in all client interactions.
We offer comprehensive services from valuations to maintenance.
Our local market knowledge ensures informed property solutions.

What people say

Professional and Friendly Service Highly recommend Light speed service Excellent customer service Fantastic team

Website

Update Listing

Services

Lettings

We specialise in connecting landlords with suitable tenants across South Wales. Our process includes property valuations, marketing, tenant referencing, and lease agreements. With local market expertise, we ensure efficient placements that meet legal requirements under Welsh legislation.

Property Management

Our management services cover maintenance coordination, rent collection, and compliance checks. We act as intermediaries between landlords and tenants, resolving issues promptly. Regular updates and transparent reporting ensure property owners remain informed throughout tenancies.

Valuation

We provide accurate property valuations for landlords considering rental or sale options. Our assessments consider local market trends, property condition, and legislative requirements. This service helps clients make informed decisions about pricing strategies in competitive areas like Cardiff.

Contract Holder Services

We assist tenants with property searches, application processes, and ongoing support during tenancies. Our team ensures clear communication between parties and addresses maintenance requests promptly. We prioritise matching tenants with properties that meet their specific needs and budget.

Maintenance Coordination

We manage repair requests through a network of trusted local tradespeople. Our team oversees maintenance schedules, emergency fixes, and compliance checks. This service ensures properties remain in optimal condition, preserving asset value for landlords while maintaining tenant satisfaction.

People

Gwilym Rees

Founder

Gwilym Rees established Flathomes Lettings & Property Management in 2000 after identifying a need for dedicated landlord support. As a private landlord himself, he built the business from a conservatory-based operation to a respected regional agency, prioritising client relationships and local market expertise.

Questions

What areas do Flathomes Lettings & Property Management cover?

We operate across Cardiff, Penarth, Barry, Newport, and the lower valleys, providing lettings and property management services tailored to local market conditions.

How quickly can Flathomes Lettings & Property Management help rent my property?

Our efficient processes have placed tenants in under three days, with rapid marketing and referencing procedures ensuring swift occupancy for landlords.

Do you offer maintenance support for rental properties?

Yes, we coordinate repairs through trusted local tradespeople, handling everything from routine maintenance to emergency fixes while keeping landlords informed.

What makes Flathomes Lettings & Property Management different from other agencies?

Our family-run approach combines two decades of Welsh lettings experience with transparent communication, avoiding hard-sell tactics in favour of client-centric service.

How does Flathomes Lettings & Property Management handle tenant referencing?

Our team conducts thorough checks while maintaining clear communication, ensuring tenants receive timely feedback and landlords get reliable occupiers for their properties.

Reviews (7)

Write a Review

Alan Wright

Dec 30, 2021 Report

FlatHomes Priperty Services I have used for 15 years and Gwilym and his team have provided a non stressful time for me as a landlord as problems do arise now and then and things get sorted straight away with the support team in place. For those who are looking for an agent to run there properties these are a must they are profetional and give fantastic value for money and adhere to all the latest rules and regulations that are required. Thanks guys for all what you have done over the years
Alan Wright

Martin Nash

Nov 25, 2021 Report

VOID! They ignore maintenance issues. Sub standard repairs. This is a shared house. Cold water tap in communal kitchen not working for months. Never ending heating issues. Property owner won't spend money! Charging 1coin to use cooker and washing machine. Kitchen fire door knackered for months. Window cleaners are a thing of the past. Fire alarm box needs upgrading. Garden wall in a poor state of repair like the whole house. Kitchen cupboards & draws falling apart. The electric cards supplied for the meters don't always work and you are deducted money from your card if you use emergency. There

Ben Darby

Nov 17, 2021 Report

Positive:Professionalism,Responsiveness
We have been with FlatHomes for 6 months now and found their service very helpful. Always responsive and helpful.

Mark Rees

Oct 08, 2021 Report

Positive:Quality,Value
Use the team at flats and homes last week, found them to give good advice & very helpful
Would definitely recommend to freinds and family.

Fiona Roberts

Sep 19, 2021 Report

Positive:Professionalism,Responsiveness
Highly recommend using Flat Homes - I've had a great experience so far with quick responses, detailed information and everything being completed quickly and efficiently. Ayesha and Sam have both been fantastic and extremely helpful.

Paris Alexi

May 23, 2021 Report

In line with other reviews - sadly Flat Homes lie openly in writing and in person with little care for their tenants well-being.

Nana K.

May 10, 2021 Report

Dont even think it should be one star. Imagine renting a new place that is completely not of good quality at all and multiple issues arise which they acknowledge too and later become dishonest that they never acknowledged it stating the home as botched. Imagine constantly trying to follow communication up and your deposit being in their hands for more than a month.
Had enough ? Not quite yet. Ok now imagine you want to leave and you pay them a huge fee for readvertising just for them to not do a full advertising job or get qualifying tenants and you find tenants to replace you yourself. Then