Business Details
50+ Years
experience
Emergency
services
Your Trusted Insurance Partner in Aberdeen
H&R Insurance has been dedicated to providing exceptional customer care since its formation in 1972. As a family-run business headquartered in Aberdeen, we prioritise our clients' needs while maintaining a commitment to unrivalled service. Our team of highly trained professionals, many with over two decades of experience, ensures expert guidance tailored to individual and business requirements. We pride ourselves on being the only locally established independent insurance broker in Aberdeen, offering access to a global network through our affiliation with the Willis Towers Watson Commercial Network. Our in-house claims team provides dedicated support during critical times, reflecting our ethos of building lasting relationships and delivering on promises.With a focus on transparency and client-centric solutions, we cater to diverse insurance needs, from personal motor policies to comprehensive commercial coverage. Our long-standing reputation is built on reliability, professionalism, and a deep understanding of the insurance landscape. We continuously adapt to industry changes while maintaining the personal touch that defines our service. Our advisors work closely with clients to ensure appropriate coverage, leveraging both local expertise and international resources. This balanced approach enables us to deliver tailored insurance solutions that meet evolving client demands.
Services
Commercial Insurance
Cyber Insurance
Commercial Vehicle Insurance
Let Property Insurance
Taxi Insurance
Car Insurance
Motorcycle Insurance
Details
- Year established: 1972
Highlights and features
- We are Aberdeen's only remaining locally established independent insurance broker
- Our Willis Towers Watson Commercial Network affiliation provides global reach
- In-house local claims team supports clients during critical times
- Family-run business prioritising client needs since 1972
- Team with over 20 years' experience in insurance expertise
Associations and certifications
- Financial Conduct Authority
What people say
Professional and polite approach
Prompt and helpful service
Knowledgeable advisors
Significant savings
Supportive staff
Services
Commercial Insurance
Our Commercial Insurance solutions protect businesses across all sectors, from established corporations to start-ups. We offer tailored policies covering property, liability, and operational risks. With access to global insurance networks, we ensure comprehensive protection matched to specific business needs.
Motorcycle Insurance
Specialist motorcycle insurance policies cater to single bikes and multi-bike fleets. We provide coverage for sports bikes, tourers, and custom builds, with options for both new and experienced riders. Competitive rates and flexible terms ensure value-for-money protection.
Taxi Insurance
Comprehensive taxi insurance solutions cover private and public hire vehicles, including cars, minibuses, and coaches. Policies accommodate single vehicles or entire fleets, with flexible terms for both individual operators and larger companies.
Let Property Insurance
Tailored insurance for rental properties protects landlords against property damage, liability claims, and income loss. Policies adapt to both single properties and larger portfolios, with options for different property types and tenant arrangements.
Cyber Insurance
Specialist cyber insurance safeguards businesses against digital threats including data breaches and cyber attacks. Coverage includes financial losses, legal costs, and recovery expenses, with risk management support to prevent incidents.
People
Shona Robertson
Managing Director
As Managing Director, Shona Robertson leads H&R Insurance with over 30 years' industry experience. Daughter of one of the original founders, she maintains the company's commitment to customer care while driving innovation in insurance solutions.
Questions
What types of insurance does H&R Insurance offer?
We provide commercial and personal insurance including motor, property, cyber, and taxi coverage. Our solutions cater to businesses, landlords, and individual policyholders across north-east Scotland.
How can I make an insurance claim?
Contact our dedicated claims team via phone or email during business hours. We'll guide you through the process and provide support throughout your claim resolution.
Are your insurance quotes free?
Yes, we provide free, no-obligation quotes for all our insurance products. Our advisors help you find appropriate coverage without upfront costs.
Do you offer 24/7 breakdown assistance?
Yes, our breakdown service operates 24 hours a day, 7 days a week. Emergency assistance numbers are available for both personal and commercial vehicle policies.
Can I visit your Aberdeen office?
Our Aberdeen office is open Tuesday to Thursday, 9am-5pm. Please contact us in advance to ensure availability, as we prioritise appointments for efficient service.
How does your insurance renewal process work?
We contact policyholders before expiry to review coverage needs. Our team provides updated quotes and assists with policy adjustments to ensure continued appropriate protection.
Reviews (5)
John Allan
Apr 24, 2021
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Found H&R to offer an excellent service.
Explanations were good. Staff were polite and attentive. Policy was good value.
Explanations were good. Staff were polite and attentive. Policy was good value.
Muhammad Rehman Suleman
Nov 05, 2020
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Not using this company again. Avoid all costs, staff not helpful and make more hassle to claim or not claim. Very deficalt for taxi drivers to survive this company approach the right way
TruGuru
Aug 27, 2020
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H&R Insurance, been with these guys Since 2017. Theyve been Absolutely amazing all the times. Would recommend to anyone looking for Taxi or Other Vehicles Insurance.
Gary Archer
Jul 31, 2020
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Positive:Professionalism,Responsiveness
I have used H&R for many years to insure my motorbike. Very professional and efficient service. good value for money.
I have used H&R for many years to insure my motorbike. Very professional and efficient service. good value for money.
David Wilson
Jul 10, 2018
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I have used H & R Insurance for years and never had any problems very helpful, nice close to home, its good to have someone that you can talk to on our doorstep
