Business Details
18 Years
experience
Your Trusted IT & Computer Repair Partner in Banbury
Established in 2008 by Mark and Graham Wilkes, Quickfix Computers has built a reputation as a trusted provider of technology repair and IT support services in Banbury. Our team combines over 50 years of collective experience with continuous professional development to stay at the forefront of technological advancements. We specialise in computer and mobile device repairs, managed IT services, website management, and Microsoft 365 solutions for both residential and business clients. Our certified technicians utilise industry-approved techniques and high-quality equipment to deliver reliable repairs, backed by comprehensive warranties. With a focus on customer satisfaction, we offer transparent pricing, clear communication, and a commitment to resolving even the most complex technical challenges.Our investment in ongoing training and modern diagnostic tools ensures that every repair meets exacting standards. We serve a diverse clientele, from individual users requiring data recovery to businesses implementing cloud backup solutions. Our dedication to quality is evidenced by thousands of successful repairs and consistently positive customer feedback. We maintain strict compliance with industry best practices while adapting to emerging technologies to provide future-proof solutions. Our workshop facilities and inventory of spare parts enable efficient turnaround times for both routine and urgent repair requests.
Services
Computer Repairs
IT Support Services
Mobile Repairs
Website Management
Managed IT Services
Cloud Backup
Microsoft 365 Setup
Software Issues
Hardware Repairs
Charging Issues
Details
- Year established: 2008
Highlights and features
- We have over 50 years combined experience in IT repairs
- Our team holds industry certifications through continuous training
- We guarantee repairs with 3-month warranties and 1-year hardware coverage
- We maintain stock of essential spare parts for rapid repairs
- We provide transparent pricing with no hidden fees
What people say
Superb service
Professional and knowledgeable
Fast and efficient
Excellent service
Highly recommend
Services
Computer Repairs
We diagnose and fix hardware and software issues for desktops, laptops, and notebooks from all major manufacturers. Our certified technicians handle component replacements, operating system restoration, and performance optimisation. With access to genuine parts and specialist tools, we ensure reliable repairs that extend device lifespan while maintaining data integrity.
IT Support Services
Our managed IT services include system monitoring, security implementation, and cloud backup solutions for businesses. We provide proactive maintenance, emergency troubleshooting, and Microsoft 365 integration to ensure operational continuity. Remote support options available for rapid issue resolution without onsite visits.
Mobile Repairs
Specialist repair service for smartphones and tablets covering screen replacements, charging port fixes, and water damage recovery. We work on Apple iOS and Android devices using precision tools to restore functionality while preserving device integrity. Data backup and transfer services included with repairs.
Website Management
Comprehensive website solutions including creation, maintenance, and performance optimisation. Our team handles domain registration, hosting setup, and content updates while ensuring security compliance. We implement responsive designs and provide ongoing technical support to maintain digital presence effectiveness.
Data Recovery
Professional data recovery from failed storage devices using controlled environment procedures. We retrieve lost files from damaged hard drives, SSDs, and memory cards with minimal risk to data integrity. Emergency recovery options available for critical business systems and personal devices.
People
Mark Wilkes
Senior Technical Engineer
With 20 years' experience, Mark specialises in business IT systems optimisation and complex hardware diagnostics. He leads technical training initiatives and ensures service standards meet industry best practices.
Lee Jordan
Technical Manager
Bringing 10 years of diverse IT experience, Lee oversees daily operations and manages repair workflows. His expertise in varied technical challenges ensures comprehensive solutions for both consumer and enterprise clients.
Carl
Senior Technician
Recognised for exceptional customer service, Carl specialises in software diagnostics and data recovery. His methodical approach to problem-solving has resolved over 1,200 technical cases since joining the team.
Kate Hanks
Finance Manager
Managing financial operations with precision, Kate ensures transparent pricing structures and budget management for both personal and corporate clients while maintaining service affordability.
Graham Wilkes
Co-Founder
As co-founder, Graham established technical standards and certification protocols. His strategic oversight ensures ongoing investment in training and equipment to maintain service excellence.
Questions
What devices can you repair?
We repair all major brands of computers, laptops, tablets, and smartphones including Apple, Samsung, Dell, and Acer.
Do you offer data recovery services?
Yes, we provide data recovery from damaged devices with successful retrieval in 80%+ of cases.
Can you help with business IT systems?
We offer managed IT services, cloud backups, and Microsoft 365 implementation for businesses.
What warranties do you provide?
Repairs carry 3-month warranties, with 1-year coverage on newly installed hardware components.
How quickly can repairs be completed?
Most repairs completed within 2-5 working days, with urgent cases prioritised where possible.
Do you offer remote IT support?
Yes, we provide remote diagnostics and software support for business clients across Oxfordshire.
Reviews (5)
Oliver Hentzsch
Dec 07, 2021
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Very friendly, brilliant service, fixed daughters laptop, she is happy again, fair prices too, definitely recommend the shop
Studleyglass Jason Tolley
Dec 04, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Great service and fast repair on my business computer. Thank you
Great service and fast repair on my business computer. Thank you
Cool Runnings
Dec 01, 2021
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Positive:Professionalism
Took my MacBook Pro in yesterday - it had become full and I was unable to update anything. I tried to erase and restart and failed ! It was repaired overnight complete with the most up to date operating system, and I'm back in action. Really impressed with the service and the price.
Took my MacBook Pro in yesterday - it had become full and I was unable to update anything. I tried to erase and restart and failed ! It was repaired overnight complete with the most up to date operating system, and I'm back in action. Really impressed with the service and the price.
Andrew Wild
Aug 06, 2021
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Like so many of us, I rely on my computer and it was with some trepidation that I took it to Carl at Quickfix computers to deal with an issue which was causing a drive to fill up. I need not have worried. Carl was professional, knowledgeable and kept me informed of the progress that he was making. I would recommend Quickfix Computers Redditch without hesitation.
John Tilley
May 20, 2021
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I have to say the service i recieved from carl was first class. He couldn't have been anymore helpful and even took the time to drop into my store in the kingfisher centre to assist in my technical problem. To me he gave great customer service and being in business myself understand just how important that is.. i would highly recommend without hesitation!!
