Business Details
14 Years
experience
Business Telecoms Solutions Solihull
Established in 2012, we are a independent business telecommunications provider specialising in innovative communication solutions. With combined industry experience exceeding 30 years, our team delivers tailored services including hosted VoIP systems, mobile device management, machine-to-machine technology, and unified communications. Our approach combines independent advice with robust support through partnerships with tier 1 providers like BT, Openreach, and TalkTalk Business.We focus on delivering cost-effective solutions that drive business efficiency through technologies like Office 365, IoT connectivity, and fleet management systems. Our commitment to client relationships has earned recognition from clients like Joules Ltd and SmartWater Technology, who value our 24/7 support and flexible account management.
Services
VoIP Systems
Mobile Device Management
Vehicle Tracking
Office 365
IoT Connectivity
Fixed Line Solutions
IT Support
Fleet Management
Details
- Year established: 2012
Highlights and features
- We offer independent advice across all major UK networks
- Our team has combined telecom industry experience exceeding 30 years
- We provide tailored communication solutions for flexible working
- We conduct regular account reviews to reduce client costs
- We maintain strong long-term customer relationships with 24/7 support
What people say
Second to none service
Saved company thousands of pounds
Flexible telecoms accounts
24/7 contact availability
Excellent support during challenging periods
Services
Hosted VoIP
Hosted VoIP transforms internet connections into advanced phone systems with significant call cost reductions. Our solution provides geographic number flexibility, free internal calls, and feature-rich functionality including voicemail-to-email. Businesses benefit from scalability without hardware upgrades and maintenance handled by our technical team.
Mobile Device Management
Our MDM solutions secure business data across employee devices with encryption and compliance controls. Features include remote device management, self-service portals, and policy enforcement for device passcodes. We help organisations maintain data integrity while enabling flexible work arrangements through controlled access.
Vehicle Tracking
Our SPOTONweb vehicle tracking system improves fleet efficiency through real-time location monitoring and driver behavior analysis. The cloud-based platform enables fuel consumption optimization, theft prevention, and journey history review. Businesses gain operational insights through usage reports accessible via any internet-connected device.
Office 365
This cloud-based productivity suite enables remote working with always-updated Office applications. Businesses access business-grade email, collaborative document editing, and online meetings. Our implementation ensures seamless integration with existing systems and continuous availability of the latest Microsoft productivity tools.
Machine-to-Machine
Our M2M communication technology enables automated data exchange between devices for process optimization. Using secure SIM connectivity, we help industries implement remote monitoring and control systems that reduce operational costs. Solutions support sectors including logistics, utilities, and manufacturing with scalable deployment options.
People
Gary Ray
Director
Co-founded Essential Telecoms after 14 years in telecoms sector including roles at Orange, Coca Cola and Asda. Brings operational expertise and strategic sales management experience.
Lee Hopkins
Director
Established telecoms career in 1995 with senior roles at Carphone Warehouse and Phonebox Communications. Co-founder with deep technical knowledge and industry network connections.
Questions
What telecoms solutions do you specialise in?
We specialise in hosted VoIP systems, mobile device management, vehicle tracking, Office 365 integration, and IoT connectivity solutions for businesses.
How can you help reduce communication costs?
Our independent approach compares all major networks to find cost-effective packages with regular account reviews to ensure continued savings.
How quickly can new systems be implemented?
Implementation times vary but most telecoms solutions can be deployed within 2-4 weeks with minimal business disruption.
Do you support businesses outside Solihull?
While based in Solihull, we provide telecoms services across the Midlands region with remote implementation capabilities.
What makes your service different?
We combine technical expertise with dedicated account management, offering independent network advice and 24/7 support for all clients.
How do you ensure service reliability?
We partner with tier 1 providers like BT and Openreach to guarantee robust connectivity and system uptime for all communications services.
