Business Details
22 Years
experience
Your Trusted Taxi Service in Norwich
Established in 2004, Enterprise Private Hire has grown from a small local operation to become a leading provider of premium transportation services across Norwich and surrounding areas. Our fleet of over 85 vehicles, including saloon cars, executive models, and minibuses, operates 24/7 to meet diverse customer needs. We prioritise punctuality, with average pick-up times under 15 minutes for account holders, and maintain consistent pricing regardless of route or duration. Our investment in cutting-edge dispatch technology ensures efficient journey management while reducing environmental impact through optimised routing. All drivers undergo rigorous training to deliver professional service in well-maintained, air-conditioned vehicles.Community engagement remains central to our values, demonstrated through partnerships with Horsford Football Club and the Dementia Action Alliance. Our mobile app revolutionises booking convenience, offering real-time vehicle tracking and multiple payment options. Customer testimonials consistently highlight our reliability, courteous staff, and transparent pricing structure. This combination of technological innovation, environmental responsibility, and community focus has enabled us to employ nearly 90 drivers while maintaining our founding commitment to quality service.
Services
Airport Transfers
Executive Car Hire
Minibus Services
Mobile App Bookings
24/7 Taxi Service
Details
- Year established: 2004
Highlights and features
- We operate a fleet of over 85 premium vehicles with 24/7 availability
- Our average pick-up time is under 15 minutes for account holders
- All drivers receive comprehensive training in customer service and safety
- We utilise advanced dispatch software to optimise journey efficiency
- Our mobile app provides real-time vehicle tracking and instant bookings
What people say
Courteous drivers
On-time arrivals
Reliable service
Easy app booking
Helpful staff
Services
Airport Transfers
We provide reliable airport transfer services with fixed pricing and meet-and-greet options. Our drivers monitor flight status to accommodate delays, ensuring timely arrivals at Norwich International and other regional airports. Customers benefit from pre-bookable slots up to a year in advance with real-time journey updates via SMS notifications.
Executive Car Hire
Our Mercedes E-Class executive vehicles offer luxury transportation for business and special occasions. Featuring full leather interiors, climate control, and satellite navigation, these cars provide enhanced comfort with dedicated professional drivers. Ideal for corporate clients requiring 30-day invoicing and priority pick-up arrangements.
Minibus Services
We operate 7- and 8-seater minibuses for group travel requirements. These air-conditioned vehicles accommodate larger luggage quantities with professional drivers trained in passenger safety. Perfect for family groups, sports teams, and corporate events requiring coordinated transportation across Norwich and surrounding areas.
Mobile App Bookings
Our custom mobile application enables instant taxi bookings with real-time vehicle tracking. Available for iOS and Android devices, the app supports multiple payment methods including account billing and credit card transactions. Users receive automated updates about vehicle arrival times and driver details for enhanced convenience.
24/7 Taxi Service
We offer continuous taxi services operating 24 hours a day, 365 days a year. Our automated dispatch system ensures vehicle availability for urgent requirements with average response times under 15 minutes in localised areas. Ideal for shift workers, late-night travellers, and emergency transportation needs across Norwich.
People
John Walker
Managing Director
With over 18 years in the taxi industry, John Walker has led Enterprise Private Hire' growth to employ nearly 90 drivers. He prioritises quality vehicles and consistent pricing while maintaining the company's founding principles of reliability and customer service.
Questions
How do I book a taxi with Enterprise Taxis?
Book through our mobile app, website, or by phone. Our system provides instant confirmation with real-time vehicle tracking and estimated arrival times.
Do you offer airport transfer services?
Yes, we provide fixed-price airport transfers with flight delay monitoring. Meet-and-greet service is available at Norwich International Airport for £3.
What payment methods do you accept?
We accept cash, credit/debit cards, and business account billing with 30-day invoicing options for corporate clients.
Are your prices fixed or metered?
All prices are fixed when booking, remaining the same regardless of route or journey duration for complete cost transparency.
How quickly can I get a taxi?
Account holders typically receive vehicles within 15 minutes locally. Our fleet of 85+ vehicles ensures rapid response times across Norwich and surrounding areas.
Do you have accessible vehicles?
Yes, we offer low-access vehicles for passengers with mobility requirements. Please specify your needs when booking for appropriate vehicle allocation.
Reviews (6)
Lyndy Welham
Dec 30, 2021
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Very prompt service. They fitted us in when they were busy . Clean cars . Great communication and best price .
J. L.
Dec 20, 2021
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Always friendly and professional drivers! Also when ever I call there always very polite and friendly, unlike another taxi service I used to use, they was always so rude to me on the phone! Will definitely be using enterprise from now on
Amy Garande
Dec 05, 2021
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Always reliable and gets me to work on time. Great online booking service to save you calling up, they email you an invoice even. All the drivers have made me feel at ease.
Jack Pellegrini
Nov 25, 2021
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Used the app which was easy to use. Email conformation of a price, which was the same as what the driver requested; unlike other companies in Norwich . Modern smart payment methods . Pleasant honest decent drivers.
Andy Taylor
Nov 21, 2021
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Mostly on time.. Professional and courteous drivers.. Sensibly priced (most of the time) Very good service
Meg Cohen
Nov 20, 2021
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I have been using enterprise taxis for a couple of months as its now my local taxi company. The drivers are absolutely lovely, more than fair fare prices for journeys and they are always on time. Especially happy today as after my journey I realised Id left my phone at the back of the taxi. After calling up the company (who dealt with it amazingly) the driver drove back almost instantly to return my phone cheerfully. Thank you so much!
