Business Details
Trusted Care Homes in Kent & Medway
Charing Healthcare has been dedicated to providing warm, safe, and friendly care homes across Kent and Medway for over two decades. With 10 care homes specialising in residential, dementia, nursing, and learning disability care, we prioritise creating a 'home from home' environment. Our ethos centres on understanding and respecting relationships between staff and residents, ensuring dignity, rights, and opportunities for all.We collaborate with Kent and Medway Councils and the NHS to deliver tailored support, offering respite and continuing care. Our team, rooted in family values, focuses on individual needs, embracing diversity and inclusivity. With a commitment to transparency and continuous improvement, we ensure residents enjoy a vibrant, secure community enriched by daily activities and personalised care.
Services
Residential Care
Dementia Care
Nursing Care
Learning Disability Care
Respite Care
Continuing Care
Physical Disability Care
Highlights and features
- We offer over 20 years of experience in residential and dementia care.
- Our homes prioritise a 'home from home' environment with inclusive values.
- We collaborate with local councils and NHS for comprehensive care solutions.
- Daily activities and tailored support enhance residents' quality of life.
- Our team embraces diversity, welcoming LGBT and Black Minority Ethnic residents.
What people say
Compassionate staff
Excellent care
Welcoming environment
Well-maintained facilities
Engaging activities
Services
Residential Care
Our residential care provides round-the-clock support for elderly individuals needing assistance with daily living. Trained staff ensure residents' comfort, safety, and dignity through personalised care plans, nutritious meals, and social activities. Families appreciate the homely atmosphere and regular updates on their loved ones' well-being.
Dementia Care
Specialised dementia care focuses on creating a secure, stimulating environment for residents with cognitive challenges. Our team uses tailored therapies and structured routines to enhance quality of life, while family involvement is encouraged. Consistent staffing ensures familiarity and trust for residents.
Nursing Care
Registered nurses deliver 24/7 clinical care for residents with complex health needs. Services include medication management, wound care, and coordination with external healthcare providers. Families value the expertise and prompt response to medical concerns within our Medway and Kent facilities.
Learning Disability Care
Tailored support for adults with learning disabilities focuses on independence and skill development. Our staff receive specific training to address communication needs and promote social engagement through adapted activities and community integration programmes.
Respite Care
Flexible respite care offers temporary support for families needing relief from caregiving. Stays can be arranged for specific needs, with access to all home facilities and activities. This service helps maintain care continuity while providing caregivers time for personal commitments.
People
Heather Viggers
Director of Care and Operations
With over 20 years in care services, Heather oversees daily operations across all homes. She champions person-centred approaches and maintains strong partnerships with local authorities to enhance service quality.
Louise Stocker
Home Manager
Louise manages Blair Park Care Home, focusing on resident well-being and family communication. Her leadership ensures consistent care standards and regular activity programming for residents in Sittingbourne.
Karen Ditch
Home Manager
Karen leads Charing House Care Home, implementing policies that prioritise resident dignity. She coordinates with NHS partners to deliver specialised nursing care while maintaining open communication with families.
Zowie Griggs
Home Manager
Zowie manages Chippendayle Lodge, focusing on creating homely environments. Her approach combines structured care plans with flexible resident preferences to ensure comfort and satisfaction in Maidstone.
Debbie Yilmaz
Home Manager
Debbie oversees Park View Care Home, ensuring compliance with care standards. She coordinates staff training and resident activities while maintaining strong community connections in Gillingham.
Questions
What types of care do you offer?
We provide residential, dementia, nursing, learning disability, and respite care across our 10 Kent and Medway homes, with tailored support plans for each resident.
How do you involve families in care?
Families receive regular updates, can attend monthly meetings, and participate in activities. Managers maintain open communication channels for any concerns or questions.
Are meals included in care fees?
Yes, all homes provide three nutritious meals daily with snacks and drinks. Special dietary requirements are accommodated with individualised meal planning.
How do you handle medical emergencies?
Registered nurses and trained staff monitor residents 24/7. Emergency protocols include immediate NHS liaison and family notification for urgent medical situations.
Can residents personalise their rooms?
Yes, we encourage personalisation with furniture and belongings. Rooms include en-suite facilities where possible, and all spaces are maintained to high cleanliness standards.
What activities are available?
Daily activities include arts, gardening, music, and themed events. Outdoor spaces feature secure gardens, and regular trips are organised for suitable residents.
