Business Details
50+ Years
experience
Your Trusted Kia Dealers in Essex & Hertfordshire
Ken Brown Motors is a family-owned business dedicated to serving communities in Essex and Hertfordshire through dealerships in Harlow and Stevenage. Established in 1968, we offer a wide selection of new and manufacturer-approved Kia vehicles, alongside comprehensive aftersales care including servicing, MOTs, and parts. Our team of manufacturer-trained technicians ensures every vehicle receives expert attention, using genuine Kia parts backed by a two-year warranty. We pride ourselves on a customer-first approach, offering tailored solutions for individuals and businesses, including Motability schemes for disabled drivers. Our commitment to excellence was recognised in 2024 with a Highly Commended award in EV Excellence at the Kia Dealer Excellence Awards.As a Great Place To Work-certified employer, we prioritise both customer satisfaction and employee well-being. With over five decades of industry experience, we combine tradition with innovation, maintaining modern facilities that align with Kia's corporate identity. Our cross-location coordination ensures customers can access vehicles from either dealership, and we offer competitive financing options to suit various budgets. We remain dedicated to evolving with customer needs while upholding the values of trust, care, and expertise that have defined our service since our founding.
Services
New Cars
Used Cars
Servicing
MOT Testing
Tyre Supply
Winter Checks
Motability Schemes
Vehicle Valuation
Part Exchange
Fleet Solutions
Details
- Year established: 1968
Highlights and features
- We have over 50 years of experience in the automotive industry
- Our team uses only genuine manufacturer-approved parts for all repairs
- We offer tailored Motability solutions for disabled drivers
- We provide free vehicle transportation between our two dealership locations
- We are certified by Great Place To Work for employee satisfaction
Associations and certifications
- Great Place To Work
- SAF Approved
What people say
Outstanding experience
Highly recommend
Friendly and helpful
No pressure
Great service
Services
New Cars
We offer the complete range of new Kia models including the EV6 GT, EV9 GT, and Sportage. All vehicles come with manufacturer warranties and our sales team provides expert guidance to help customers find their ideal vehicle. We also offer competitive finance packages and part-exchange options to facilitate seamless purchases.
Used Cars
Our stock includes over 111 approved used Kia vehicles with transparent pricing and no hidden fees. Each car undergoes rigorous inspection to meet Kia's standards, and we provide comprehensive vehicle history reports. Customers benefit from our price-match guarantee and free cross-location vehicle transfers.
Servicing
Kia-trained technicians perform all servicing using genuine parts and the latest diagnostic equipment. We offer seasonal maintenance packages and a 200 Excess Return voucher with every service booking. Our facilities in Harlow and Stevenage maintain identical service standards and pricing.
MOT Testing
We provide MOT testing with flexible appointment scheduling, including last-minute slots. Our technicians offer free re-tests for minor repairs and provide detailed explanations of any required work. Customers praise our transparent approach to MOT assessments and remedial work.
Motability Schemes
We specialise in Motability vehicle provision, helping disabled customers access new cars every three years. Our dedicated advisors assist with eligibility checks, vehicle adaptations, and lease arrangements. We maintain a comprehensive stock of accessible models with appropriate modifications available.
People
Paul Rumsby
Kia Operations Director
With over two decades in automotive operations, Paul oversees Kia dealership standards across both locations. He ensures consistent service quality and customer satisfaction, personally reviewing all customer feedback.
James King-Martin
General Manager
Leading our Harlow dealership, James focuses on staff development and customer experience. He manages team training programs and maintains our Great Place To Work certification standards.
Questions
What Motability vehicles do you offer?
We provide the full range of Kia Motability vehicles with expert advice on eligibility and vehicle adaptations. Our specialists help customers select suitable models from current stock.
Can I book a service online?
Yes, our online booking system arranges servicing with a 200 Excess Return voucher included. Customers receive confirmation and preparation guidance after booking.
Do you have finance options available?
We offer 9.9% APR finance on selected used vehicles and tailored packages for new car purchases through our authorised credit providers.
What areas do you serve?
We primarily serve Essex and Hertfordshire from our Harlow and Stevenage locations, with free vehicle transfers between dealerships.
How can I get my car valued?
Our online valuation tool provides instant no-obligation assessments. Alternatively, visit either dealership for a professional appraisal from our sales team.
What aftersales services do you provide?
We offer MOTs, seasonal servicing, tyre supply, and repairs using genuine Kia parts. Our technicians maintain vehicles to manufacturer standards with full warranty coverage.
Reviews (6)
Colin Wilkinson
Jan 17, 2022
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Positive:Professionalism
Very professional, friendly and helpful. Many thanks to Frank in particular for making our car purchase an enjoyable experience.
Very professional, friendly and helpful. Many thanks to Frank in particular for making our car purchase an enjoyable experience.
Stuart Davey
Jan 16, 2022
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Thank you Steve in Service, you were incredibly helpful in locating a replacement locking wheel nut for us. Excellent customer service, wouldn't hesitate to recommend to friends and family.
Paul Reimers
Dec 28, 2021
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Thanking all the staff for there help especially Joe for giving us a part exchange and sorting a nearly new kia out. A nice touch he gave my wife a lovely bunch of flowers keep up the good service Paul & Paula
Dagmara Maciejewska
Dec 18, 2021
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Joe has been an absolute diamond from start to finish. He helped me chose a car to suit my needs and budget. Very smooth transition and stress free progress. Amazing customer care and person centered approach. Overall, very professional and friendly!
Ed Taylor
Dec 15, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Joe Gibbs, very helpful and knowledgeable. Brilliant service and able to get us into a brand new car for a similar price to what we pay now. We thought it was impossible. Thank you for all your help.
Joe Gibbs, very helpful and knowledgeable. Brilliant service and able to get us into a brand new car for a similar price to what we pay now. We thought it was impossible. Thank you for all your help.
Aimee Jones
Dec 10, 2021
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Absolutely fantastic experience with Jonathan. I sent an enquiry via the website which was responded to very quickly, as were all follow up emails. We stated our preferences and budget, and Jonathan met these straight away. Within less than 24 hours we walked away having a new deal agreed. We had previously wasted so much time with sales representatives at other companies who were not considerate of our requirements and purely after a deal. Jonathan understood what we were looking for (including why when you've got 2 young children the process overall needs to be quite quick!) and met this expectation
