Business Details
50+ Years
experience
Emergency
services
Your Trusted Family Dentists in Norfolk Since 1971
Established in 1971, John G Plummer & Associates is a family-run dental practice dedicated to providing high-quality NHS and private dental care across Norfolk and Suffolk. Our philosophy centres on prevention, education, and cosmetic dentistry, ensuring patients receive tailored treatment options that prioritise long-term oral health. With over five decades of experience, our team of skilled professionals combines clinical excellence with a compassionate approach, catering to patients of all ages. We invest in advanced technologies, such as CBCT 3D imaging and inhalation sedation, to enhance diagnostic accuracy and patient comfort. Our commitment to the community is exemplified through initiatives like the Happy Smiles Club, which delivers free oral health education to schools and vulnerable groups.As an approved training centre for dental nurses, we foster professional development while maintaining rigorous standards of care. Our practices are designed to create a welcoming environment, addressing dental anxiety with empathy and expertise. We collaborate closely with specialists in orthodontics, periodontics, and oral surgery to offer comprehensive solutions, from routine check-ups to complex restorative procedures. Trust us to safeguard your family's smiles with integrity, innovation, and a focus on individualised care.
Services
Dental Check-ups
Orthodontics
Dental Implants
Facial Rejuvenation
Cosmetic Dentistry
Periodontics
Oral Surgery
Endodontics
Teeth Whitening
Sedation
Details
- Year established: 1971
Highlights and features
- We have over 50 years of experience in family dental care.
- We offer tailored NHS and private treatment options.
- Our paediatric service includes child-friendly sedation dentistry.
- We provide free community oral health education through Happy Smiles Club.
- We use advanced technology like CBCT 3D scanning for precise diagnostics.
Associations and certifications
- City & Guilds
What people say
Award-winning service
Stress-free visits
Experienced team
Free education programs
Child-focused approach
Services
Paediatric Dental Service
Our private paediatric service in Norwich offers stress-free dental care for children, including routine checks, fluoride treatments, and inhalation sedation. We specialise in managing anxious patients and those with sensory needs, ensuring a comfortable experience. The service includes tailored advice on oral habits and trauma prevention, starting from 65 per session.
Orthodontics
We provide specialist orthodontic care for children and adults, including metal braces, clear aligners (Invisalign), and lingual braces. NHS options are available for eligible children, while private treatments offer faster access to advanced solutions like Incognito and Angel Aligners.
Dental Implants
Our implant services replace missing or damaged teeth with secure, natural-looking solutions anchored to the jaw. This alternative to dentures and bridges restores function and aesthetics, performed by experienced restorative specialists using the latest techniques.
Periodontics
We treat gum disease through non-surgical and surgical methods, including deep cleaning, gum grafts, and regenerative procedures. Our focus is on preventing tooth loss and maintaining oral health, with NHS and private options available for tailored care.
Teeth Whitening
Professional whitening treatments lighten discoloured teeth using custom trays or in-chair procedures. We offer external and internal bleaching, with results lasting up to three years, while advising on sensitivity management and aftercare.
People
Mr John G Plummer
Senior Partner & Co-Founder
With over 50 years in dentistry, Mr Plummer leads our practice's commitment to quality care. He established the Happy Smiles Club charity and continues to champion preventive dentistry for future generations.
Dr Sue Plummer
Senior Partner and Founder of Happy Smiles Club
Dr Plummer co-founded our practice and pioneered the award-winning Happy Smiles Club. Her focus on community oral health has impacted over 50,000 children across Norfolk and Suffolk through free educational programs.
Mr Andrew Cross
Business Manager
Mr Cross oversees operational excellence across our 11 practices. He ensures efficient service delivery while maintaining the high standards of care that have defined our practice since 1971.
Questions
Can I mix NHS and private dental treatments?
Yes, you can combine NHS and private treatments. NHS covers essential care, while private options include implants, orthodontics, and cosmetic procedures.
What emergency dental services are available?
We offer urgent care for dental trauma and emergencies during opening hours. Call 111 outside hours or visit our dedicated trauma centres.
What is the Happy Smiles Club?
Our award-winning charity initiative provides free oral health education to schools, nurseries, and vulnerable groups across Norfolk and Suffolk.
Do you offer sedation for nervous patients?
Yes, we provide inhalation sedation (happy air) for children and adults to ensure anxiety-free dental treatments.
Are you accepting new NHS patients?
Currently, we cannot accept new NHS patients due to capacity constraints but welcome private patients.
Reviews (6)
Nick Macy
Jan 05, 2020
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Just had teeth out. I've always hated the dentists as most do. My lovely dentist and her nurses were, are the best.
Daf
Aug 17, 2019
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I once thought i would never find a dentist, like my old dentist who retired, when i lived in Essex, but i did, and she's absolutely brilliant, Suzanne is my dentist, and i wouldn't swap her for no one. The staff are all kind and polite, Sue is extremely patient and kind and of course caring. Just had a new crown, and you wouldn't even know i have one, very happy indeed. Thank you all, and thanks again Sue, excellent job.
Steve
Steve
Joanna Mcphillips
Jul 28, 2019
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On behalf of my nan Annette Williams, i want to say a big thank you to all of the staff at this dental surgery, i highly recommend this place they couldnt of been anymore helpful thanks again
BLade Matthews
Jul 03, 2019
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I was on holiday when my top pallet snapped in half rang this place and same they were repaired outstanding service and lovely people :thank you
Heidi Garwood
Aug 06, 2018
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Having had an amazing detist from plummers before in GY i registered with Caister. I had an apalling experience where i was sat in the chair for hours with no explaination of why and left in a much worse state than I came in! the icing on the cake was that the dentist AND the dental nurse had a conversation of how they needed new glasses and were behind on their spec savers appointments! needless to say I didn't return for the second appointment. I asked the receptionist how to make a complaint and was told if I felt that strongly about it she would 'have a word!' as a manager of a public service
David Sheer
May 18, 2018
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Had a problem with a denture, I ate a sweet and it caused a crack and as I dont live in Caister I found this dentist on an internet search. I went to the West Road surgery and was met by two loverly receptionists who told me to come back at 11 am tomorrow as the technian would be there at 11 am I left my denture and received a phone call that it could be repaired call in at 4 pm to collect it. I received wonderful service would highly recommend this company. Many thanks to the receptionists and the dental technician.
