Business Details
21 Years
experience
Trusted Letting Agents in Newcastle upon Tyne
Established in 2005, Rhapsody Property Consultants is an independent letting agency based in Jesmond, Newcastle upon Tyne, dedicated to delivering high-quality residential lettings, property management, and refurbishment services. Our team specialises in both student and professional lettings, offering tailored solutions to landlords and tenants across the North East. Recognised with the Newcastle City Council Gold Star Award in 2017, we maintain the largest portfolio of accredited properties in the region.Our approach combines local expertise with a commitment to transparency, ensuring a stress-free experience for clients. We prioritise customer satisfaction through proactive communication, competitive pricing, and a deep understanding of local market dynamics. Our services are advertised on major property platforms, and we operate from a prime location on St Georges Terrace, Jesmond.
Services
Student Lettings
Professional Lettings
Full Property Management
Tenant Find Service
Property Refurbishment
Rent Collection
Accompanied Viewings
Deposit Protection
Maintenance Handling
Property Appraisal
Details
- Year established: 2005
Highlights and features
- We have over 18 years of experience in residential lettings and property management.
- Our team provides tailored services for both landlords and tenants.
- We hold the largest portfolio of Newcastle City Council accredited properties.
- Our competitive pricing includes transparent fee structures.
- We offer local market expertise in Newcastle and surrounding areas.
Associations and certifications
- Newcastle City Council Gold Star Award 2017
What people say
Great service from start to finish
Helpful and caring staff
Stress-free rental process
Excellent property maintenance
Professional and approachable team
Services
Full Property Management
Our comprehensive management service covers rent collection, maintenance, tenant referencing, and legal compliance. We handle all aspects of property upkeep, including quarterly inspections and gas safety certificates. Landlords benefit from daily rent payments and transparent monthly statements, ensuring hassle-free ownership.
Tenant Find Service
We locate qualified tenants through rigorous referencing checks and market your property across major platforms. Our service includes accompanied viewings, contract preparation, and deposit lodgement. A minimum fee of 240 inc VAT applies, with flexible renewal options available.
Property Refurbishment
We coordinate property upgrades to enhance rental value, charging 5% + VAT of total costs. Our team ensures properties meet modern standards, improving desirability for tenants. Services include decoration, fixture updates, and compliance-related improvements.
Student Lettings
Specialising in student accommodation, we offer properties in Jesmond, Heaton, and city centre locations. Our service guides tenants through property selection, viewings, and tenancy agreements. We ensure compliance with local accreditation standards for student housing.
Professional Lettings
We provide professional rental solutions in Gosforth, Kingston Park, and surrounding areas. Our team assists with property matching, viewings, and negotiations, catering to professionals seeking long-term residential leases in prime locations.
Questions
What areas do you cover for property lettings?
We operate across Newcastle upon Tyne, including Jesmond, Sandyford, Gosforth, and surrounding areas, offering student and professional rentals.
What fees are associated with tenant find services?
Our tenant find service starts at £240 inc VAT, with additional fees for rent collection (5% + VAT) and property inventory (price varies by size).
Are your properties accredited by local authorities?
Yes, we hold the Newcastle City Council Gold Star Award and manage the largest portfolio of accredited properties in the region.
How do you handle property maintenance issues?
Our full management service includes prompt resolution of maintenance requests and quarterly property inspections to ensure tenant satisfaction.
Can landlords choose deposit protection schemes?
Yes, we advise on suitable deposit schemes and lodge funds according to landlord preferences, ensuring compliance with legal requirements.
What additional services do you offer for landlords?
We provide property refurbishment, EPC organisation, electrical safety certificates, and legal notice preparation to support comprehensive property management.
Reviews (7)
P. A.
Dec 11, 2020
Report
Tried to hold on to deposit and make us pay extra, we got it back through the arbitration process but the fact they'll happily try and take money from a so much money from student nurses says a lot about this company.
Alex Wright
Oct 25, 2020
Report
Im appalled at this letting agencies morals. Taking two nurses deposits who have worked throughout this pandemic. Im sorry they didnt weed their garden after busy 12.5 hour shift. I visited my friends flat and witnessed the damp flat they lived in. The poor service they received to treat this. Now this. Do not rent from Rhapsody theyre a heartless money making service. Theyll take any chance or excuse to take more money. If youre currently renting please use tweezers to pick up remaining nano-size specs of dust or else theyll photograph it and steal your money.
TheBurnie
Oct 12, 2020
Report
I have used Rhapsody Property Consultants for years. They are very professional and super friendly to deal with. They are always my first choice when it comes to finding tenants. Thanks for all your help yet again.
Hakan Atalay
Jul 29, 2020
Report
WARNING!!! THEY ARE PROFESSIONAL THIEVES. DO NOT EVEN GET CLOSE TO THEIR OFFICE. THEY WILL DEFINITELY STEAL YOUR MONEY. THEY STOLE OUR 300 POUNDS. BETTER STAY AWAY FROM THEM FOR YOUR OWN GOOD.
Harry Smith
May 27, 2020
Report
We had a good experience with Rhapsody up until it came to getting our deposits back at the end of the tenancy. They were good at managing the property and resolved any issues quickly. We left the property in immaculate condition, however Rhapsody charged us for two hours of cleaning and a new shower curtain, which was completely unwarranted. The invoice for the cleaning looked very suspicious, with no contact details for the said company, Bewitched Cleaning and Property Services, which does not seem to exist on either Google or Companies House, and the logo is identical to a cleaning company
Ava McCollins
Dec 01, 2019
Report
My friends and I have just moved into a great flat through Rhapsody. They were so helpful (especially Kim) and the place is immaculate. I would defiantly recommend!
Charlie Thomas
Sep 24, 2018
Report
Highly professional and efficient letting agent, they are probably the best Ive dealt with. All repairs were seen to very quickly, often someone was sent round the same day. Furthermore, my deposit was returned in full to my account three days after my tenancy had finished, would recommend!
