Business Details
Professional Property Letting Services in Worthing
Phillip James Letting Agents is one of the largest independent letting agencies in Worthing, dedicated to delivering exceptional service to landlords and tenants. With a focus on professionalism and expertise, we offer a comprehensive range of services including fully managed property management, rent collection, and tenant find solutions. Our team utilises advanced AI-powered software to streamline processes, ensuring efficiency and reliability. Accredited by The Property Ombudsman Scheme, we adhere to rigorous standards of practice, providing landlords with peace of mind and tenants with quality accommodations. Our deep understanding of the local market, combined with established relationships with trusted contractors, enables us to maximise rental income and minimise void periods.We conduct thorough tenant referencing, including affordability checks, credit history reviews, and employer references, to secure reliable tenants. Our commitment to legal compliance ensures properties meet all safety and regulatory requirements, from gas safety certifications to energy performance standards. Regular property inspections and responsive maintenance support further underscore our dedication to maintaining high standards. With a proven track record of client satisfaction, we pride ourselves on transparent communication, no hidden fees, and a client-centric approach that prioritises long-term partnerships over short-term gains.
Services
Tenant Find
Rent Collection
Fully Managed
Property Inspections
Tenant Referencing
Deposit Protection
Lease Agreements
Maintenance Coordination
Market Analysis
Legal Compliance
Highlights and features
- We are accredited by The Property Ombudsman Scheme for high standards.
- Our team conducts thorough tenant referencing including credit and employment checks.
- We offer competitive pricing with transparent fee structures.
- Our local market expertise ensures optimal rental income in Worthing.
- We provide comprehensive property management from start to finish.
Associations and certifications
- The Property Ombudsman
What people say
Professional service
No fault with either
Speed with questions answered
Pleasant and efficient
Quality tenants secured
Services
Tenant Find
Our Tenant Find service assists landlords in securing qualified tenants for self-managed properties. We handle property listings, viewings, and tenant selection, ensuring rigorous credit checks and reference verification. This service is ideal for landlords with experience managing tenancies independently.
Rent Collection
The Rent Collection service manages monthly rent payments and tenant communications while landlords handle maintenance. We conduct thorough tenant referencing, collect rent promptly, and provide electronic statements. This option suits landlords seeking hassle-free accounting with direct property oversight.
Fully Managed
Our Fully Managed service covers all aspects of property management, from tenant acquisition to maintenance coordination. We handle viewings, legal compliance, repairs, and regular inspections, offering landlords complete peace of mind. This comprehensive solution ensures seamless tenancies with minimal owner involvement.
Tenant Referencing
Tenant Referencing involves detailed affordability assessments, credit history reviews, and employment verification to ensure reliable tenants. We collaborate with landlords to confirm income stability and rental history, minimising risks of arrears or property damage through rigorous vetting processes.
Deposit Protection
Deposit Protection ensures compliance with statutory schemes by securely registering tenant deposits. We use The Deposit Protection Service (DPS) custodial scheme, providing transparent procedures for deposit returns and dispute resolution, safeguarding both landlord and tenant interests throughout the tenancy.
Questions
What services do you offer for landlords?
We provide Tenant Find, Rent Collection, and Fully Managed services, each tailored to different landlord needs. Details include tenant referencing, property management, and compliance support.
How do you ensure quality tenants?
We conduct credit checks, employment verification, and previous landlord references to secure reliable tenants. Our rigorous screening process minimises risks for property owners.
Are your fees competitive?
Yes. Our Tenant Find service starts at £510, Rent Collection at 9%, and Fully Managed at 12%, all inclusive of VAT. Transparent pricing with no hidden costs.
How do you handle property maintenance?
Fully Managed clients receive maintenance coordination, including vetted contractors and prompt repair resolutions. Rent Collection clients manage maintenance independently while we handle rent-related matters.
What areas do you cover?
We primarily serve Worthing and Littlehampton, offering local market expertise to maximise rental potential and tenant quality in these regions.
Are you accredited by industry bodies?
Yes. We are members of The Property Ombudsman Scheme, adhering to strict standards of practice for dispute resolution and professional conduct in lettings.
Reviews (5)
Agent Jack Jack
Mar 05, 2021
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Critical:Professionalism
If you want to be treated like a child when renting especially by Lyn chanctonbury this'll be the place. Can't wait to get out of this bloody contract with this terrible company.
If you want to be treated like a child when renting especially by Lyn chanctonbury this'll be the place. Can't wait to get out of this bloody contract with this terrible company.
Jodie
Sep 14, 2020
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Horrible company full of bullies. Dont believe the good reviews, theyre made by family members of workers there. Special mention of Lyn who repeatedly harassed us once we handed our notice in with ridiculous demands. Only left as she repeatedly ignored our complaints of mold so bad part of the ceiling fell down. She also held a viewing when we were out without our consent and laughed it off despite leaving our dog terrified. Funnily enough later denied it in front of her bosses. Shame we didnt record the call of her admitting it. Avoid at all costs
Joe M.
Jul 13, 2020
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Critical:Professionalism,Quality,Responsiveness
The worst sales and lettings agency I have ever encountered. Terrible service, incompetent, unprofessional and rude staff, unfair charges to tenants, poor attention to detail, tenant requests and emails ignored, money wrongfully withheld, agent entered the property without permission. Avoid business with this company at all costs.
The worst sales and lettings agency I have ever encountered. Terrible service, incompetent, unprofessional and rude staff, unfair charges to tenants, poor attention to detail, tenant requests and emails ignored, money wrongfully withheld, agent entered the property without permission. Avoid business with this company at all costs.
Armend Cuni
Nov 26, 2019
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Very disappointed on how they treat tenants on the end of their tenancy. In the beginning they were as good as gold as soon as they make to sign the agreement. They look for anything silly so they can stop your deposit. I would never ever rent from this crowd again. In my opinion they are crooks specially the old lady with glasses.
Jo Mackenzie
Jan 05, 2019
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Due to the fact that the property is no longer suitable, I have recently ended my tenancy with Phillip James Letting Agents. Throughout the four years I was renting with them I found them to be helpful, approachable and very friendly. If something needed to be done within the property they were prompt, efficient and went out of their way to make sure that costs (if there were any) were kept as low as possible. I can only hope that the agents I am renting through now, follow suit!
