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Trusted Roadside Assistance & Vehicle Recovery Services in Rowley Regis
Kissane & Jeffries has been a trusted name in vehicle recovery and roadside assistance for over 30 years. Our team of dedicated, fully trained professionals operates state-of-the-art equipment to ensure accurate and efficient service delivery. We prioritise customer satisfaction, treating every client with the same high level of care, whether they are individual customers or blue-chip corporate clients. Our commitment to quality is demonstrated through our ISO 9001 and PAS43 accreditations, which reflect our adherence to industry-leading standards. We offer 24-hour rescue services with competitive pricing, ensuring rapid response times across Dudley, Stourbridge, Wolverhampton, and surrounding areas. Our comprehensive vehicle repair facilities and focus on continuous improvement have earned us long-term customer loyalty and partnerships with major motoring organisations.

We combine proven expertise with cutting-edge technology, including satellite navigation and in-cab data terminals, to locate and assist customers efficiently. Our services extend beyond emergency recovery to include MOT testing, car servicing, and mechanical repairs, making us a one-stop solution for vehicle care. We maintain transparency in operations, offering clear communication and fixed pricing for all services. With decades of experience and a reputation for reliability, we remain a family-run business dedicated to serving the West Midlands community.
Services
Breakdown Recovery MOT Testing Car Servicing Vehicle Repairs Roadside Assistance
Highlights and features
  • Over 30 years of experience in vehicle recovery and repairs
  • ISO 9001 and PAS43 accredited quality standards
  • 24/7 emergency roadside assistance with rapid response
  • Competitive pricing structures for all services
  • Comprehensive vehicle repair facilities with modern equipment
Associations and certifications
  • ISO 9001
  • PAS43
What people say
Quick arrival Excellent communication Reasonable price Very impressed Highly recommend
Services
Breakdown Recovery
Our 24/7 breakdown recovery service ensures rapid assistance for stranded vehicles. Using satellite navigation and in-cab data terminals, we locate customers efficiently and provide on-site repairs where possible. If recovery is required, vehicles are transported to destinations within a 10-mile radius at no extra cost, with options for longer distances.
MOT Testing
We conduct comprehensive MOT tests to ensure vehicles meet UK road safety and emissions standards. Our process includes detailed mechanical checks, advisory reports on potential issues, and discounted combined MOT and servicing packages. Tests are performed by certified technicians using DVSA-approved equipment.
Car Servicing
Our servicing packages include engine oil changes, brake and tyre inspections, and full mechanical checks. We follow manufacturer guidelines to maintain vehicle performance and resale value. Services are available for petrol, diesel, and electric vehicles, with options for interim, full, and major service intervals.
Vehicle Repairs
We offer repairs for all vehicle systems, including suspension, steering, exhausts, and electrical components. Our workshop uses diagnostic tools to identify issues quickly, with transparent pricing and warranties on parts and labour. Repairs are performed by experienced technicians to ISO 9001 standards.
Roadside Assistance
Our roadside assistance covers puncture repairs, battery jumps, and fuel delivery. Patrol vehicles carry essential tools to resolve common issues on-site. If unresolved, vehicles are recovered to a nearby garage or home address. Services are available for both private and commercial vehicles.
Questions
How quickly can I expect breakdown assistance?
Our 24/7 service typically arrives within 30-45 minutes. Satellite navigation ensures rapid response even if you're unsure of your location.
Do you service electric vehicles?
Yes, we provide maintenance and repairs for electric vehicles, including battery health checks and charging system diagnostics using specialist equipment.
What MOT preparation services do you offer?
We provide pre-MOT checks to identify potential failures and advisory repairs to ensure compliance with DVSA standards before your official test.
Can I book an MOT online?
Yes, our online booking system allows you to schedule MOT tests for Class IV and VII vehicles up to a month before expiry.
Are your prices competitive?
We guarantee transparent pricing with no hidden fees. Our competitive rates include fixed-cost recovery and discounted service packages.
What areas do you cover?
We serve Dudley, Stourbridge, Wolverhampton, and surrounding West Midlands areas, including Oldbury, Halesowen, and Tipton.
Reviews (5)
Kirk Wharton
Dec 14, 2021 Report
Positive:Professionalism,Punctuality,Quality,Value
Excellent service provided by Russ from Kissane & Jefferies. Solved my problem with car not starting in no time. Very polite, professional and explained everything. First class service and would recommend to anyone. Keep up the good work and quality service.
Service:Battery
Mohammed Saleem
Oct 10, 2021 Report
Excellent service, collected car and delivered, could have washed car like Mercedes for excellent customer service
Martin Sweet
Jun 12, 2021 Report
Have been going here for many years and find them nothing but courteous, friendly and very professional. Their pricing structure is fantastic and they are honest, upfront and unlike many other garages, don't tell you you need something if you don't... highly recommended
Mark Robins
May 11, 2021 Report
I needed to pre-book a vehicle recovery for a specific date and time. The quote for the job was reasonable (some quotes I had were more, and cheaper ones wouldn't pre-book, just said "call on the day"). Recovery vehicle arrived exactly on time, and job was done professionally.
D. M.
Jan 08, 2021 Report
I took my car to several "mechanics" problem was an emissions light. Computer said it was a sensor. Other garages said change sensor. I sort of knew myself it was something else as car was losing power. These guys did a smoke test and there was a leak from some pipe that had split. They changed the pipe and cars running like a dream now. Prices are decent here as well