Business Details
50+ Years
experience
Emergency
services
Your Trusted Insurance Brokers in West Wales
Established in 1938, Old Oak Insurance Brokers is a family-run independent insurance intermediary serving West Wales. With over 85 years of combined expertise, we specialise in providing tailored insurance solutions for personal and commercial clients. Our dedicated team operates from three offices in Carmarthenshire, Ceredigion, and Pembrokeshire, offering 24/7 emergency support and in-house claims management.We pride ourselves on local knowledge, bespoke coverage, and a commitment to simplifying insurance for generations of clients. Our services include home, motor, commercial, farm, travel, marine, and breakdown insurance, alongside unique benefits like uninsured loss recovery and free winter sports cover on select policies.
Services
Home Insurance
Motor Insurance
Commercial Insurance
Farm Insurance
Travel Insurance
Marine Insurance
Breakdown Cover
Contractors Insurance
Landlord Insurance
Details
- Year established: 1938
Highlights and features
- We have over 85 years of combined experience in the insurance industry.
- Our brokers provide bespoke coverage tailored to your specific needs.
- We offer 24/7 emergency telephone support and in-house claims management.
- Our local knowledge spans Carmarthenshire, Ceredigion, and Pembrokeshire.
- We provide uninsured loss recovery services to protect your interests.
Associations and certifications
- Financial Conduct Authority (FCA)
What people say
Excellent service
Prompt responses
Helpful staff
Competitive rates
Reliable claims handling
Services
Home Insurance
We provide comprehensive home insurance for homeowners, renters, and remote workers. Our policies protect against buildings and contents damage, accidental loss, and high-value assets. Tailored to your needs, we ensure competitive premiums while offering flexible coverage options for unique situations like unoccupied properties.
Commercial Insurance
Our commercial insurance caters to diverse industries, including retail, hospitality, and licensed premises. We source policies from multiple providers to match your business needs, covering property, liability, and operational risks. Our brokers ensure compliance and risk mitigation tailored to your sector's specific challenges and regulatory requirements.
Farm Insurance
Designed for farmers and agricultural businesses, our farm insurance covers vehicles, buildings, livestock, and crop damage. Partnering with Old Oak FarmWeb, we offer policies tailored to local farming practices, including business interruption and goods-in-transit coverage. Our specialists understand regional agricultural risks and provide competitive rates for low-claims histories.
Breakdown Cover
Our breakdown cover, provided by the RAC, starts at 80 annually. It includes 24/7 roadside assistance, vehicle recovery, European cover, and misfuelling support. Unlimited call-outs and no age limits for vehicles ensure comprehensive protection for drivers across West Wales, with coverage extending to onward travel and roadside repairs.
Travel Insurance
We offer discounted travel insurance for single trips, multi-trips, and extended stays, including backpackers and over-65s. Selected policies feature free winter sports cover and family packages. Our brokers ensure your holiday investment is protected against cancellations, medical emergencies, and travel disruptions, providing peace of mind for domestic and international trips.
People
Peter Evans
Chairman
Peter Evans co-founded Old Oak Insurance Brokers in the 1960s, growing it into West Wales' largest independent insurance intermediary. With decades of industry experience, he oversees strategic direction while maintaining a hands-on approach to client relationships.
Tim Evans
Financial Director
Tim Evans manages financial operations at Old Oak Insurance Brokers, ensuring fiscal stability and growth. His expertise in insurance finance supports the company's long-term vision and client-focused service delivery across West Wales.
Rhian Howell
General Manager
Rhian Howell leads daily operations at Old Oak Insurance Brokers, coordinating teams across three offices. Her leadership ensures efficient service delivery and adherence to the company's commitment to local knowledge and client satisfaction.
Carol Cruz
Insurance Broker
Carol Cruz serves as an insurance broker in Tenby, specialising in personal and commercial policies. Her client-centric approach ensures tailored coverage solutions, reflecting Old Oak's dedication to individualised service and community expertise.
Tonwen James
Office Manager
Tonwen James manages the Cardigan office, overseeing client interactions and policy administration. Her organisational skills ensure smooth operations, supporting Old Oak's mission to provide accessible, reliable insurance services in West Wales.
Questions
What areas do Old Oak Insurance Brokers cover?
We cover West Wales, including Carmarthenshire, Ceredigion, and Pembrokeshire, with offices in Carmarthen, Cardigan, and Tenby.
Do you offer 24/7 emergency support?
Yes, our 24-hour emergency telephone facility is available 365 days a year for urgent assistance and claims.
What types of insurance do you provide?
We offer home, motor, commercial, farm, travel, marine, breakdown, contractors, landlord, and event insurance policies.
Can I get tailored insurance coverage?
Yes, our brokers create bespoke policies to match your specific needs, ensuring you only pay for relevant coverage.
Are there discounts for low claims history?
Yes, we offer competitive premiums and notable discounts for clients with a low claims history.
How do you handle claims?
We manage claims in-house via our dedicated team, ensuring efficient resolution and minimal inconvenience to clients.
