Business Details
23 Years
experience
Emergency
services
Your Trusted Partner for Real Estate Solutions in Derby
Established in 2003, Hannells Lettings is Derby's leading independent family-run estate and lettings agency. Our journey began with a vision to transform the local property market by prioritising customer-centric service over corporate indifference. With over two decades of experience, we've built a reputation for excellence through our commitment to transparency, local expertise, and innovative marketing strategies. Our team of more than 50 professionals operates from seven suburban branches, ensuring deep community engagement and market knowledge.We hold multiple industry awards for our service quality and results, maintaining membership with regulatory bodies like The Property Ombudsman and NAEA. Our comprehensive moving experience includes property valuations, sales, lettings, and partnerships for mortgages and insurance. Through continuous investment in staff development and technology, we guarantee reliable service delivery while maintaining our founding principles of honesty and personal attention.
Services
Sales Valuation
Lettings Valuation
Property Management
Instant Valuation
Mortgage Services
Details
- Year established: 2003
Highlights and features
- 20 years of local property market expertise since 2003
- Seven suburban branches with dedicated local teams
- No tie-in contracts for property sales
- Award-winning marketing and customer service
- Comprehensive moving experience including mortgages and insurance
Associations and certifications
- NAEA Propertymark
- The Property Ombudsman
- ARLA Propertymark
What people say
Professional service
Excellent and understanding
Reliable and efficient
Prompt communication
Approachable staff
Services
Sales Valuation
Our expert local valuers provide comprehensive property assessments using market analysis and comparable sales data. This service helps homeowners understand their property's current market value before listing. The valuation includes professional photography and market positioning advice to maximise sale potential.
Lettings Valuation
Professional rental valuations consider local market trends and comparable properties to determine optimal rental pricing. Our service includes property presentation advice and marketing strategy to attract quality tenants while maximising returns for landlords.
Property Management
Comprehensive property management covers tenant vetting, rent collection, maintenance coordination, and legal compliance. Our service ensures landlords receive timely payments while maintaining property condition through regular inspections and responsive tenant support.
Instant Valuation
This digital service provides immediate property value estimates using automated valuation models. While less detailed than in-person valuations, it offers convenient initial pricing guidance through our website's valuation tool using property data and market algorithms.
Mortgage Services
Through preferred lender partnerships, we offer competitive mortgage rates and tailored financing solutions. Our service connects buyers with experienced mortgage advisors to streamline the purchasing process and secure optimal lending terms.
People
Michael Brain
Joint Founding Director
Co-founded Hannells Lettings in 2003 with no prior estate agency experience but a vision for better customer service. Now leads the business with 20+ years' property market expertise.
Alison Brain
Joint Founding Director
Co-founder with Michael Brain, instrumental in establishing Hannells Lettings' customer-first approach. Continues to shape the agency's values and community engagement initiatives.
Benjamin Brain
Sales & Marketing Director
Joined in 2006, responsible for strategic marketing and sales operations. Brings extensive property marketing expertise to maintain Hannells Lettings' industry-leading standards.
Oliver Brain
Valuations Director
Valuations expert since joining in 2004. Oversees property assessment services and ensures accurate market pricing guidance for Derby property owners.
Jenna Dolman
Head Of Lettings
Lettings specialist with 10+ years' experience. Leads the lettings team in delivering comprehensive property management services and tenant relations expertise.
Questions
What property services does Hannells Lettings offer?
We provide sales, lettings, property management, valuations, and mortgage partnerships across Derby and surrounding areas.
How does the valuation process work?
Our local experts conduct in-person assessments using market data, comparable sales, and professional photography to determine accurate property values.
Are there any additional fees?
We operate a 'no sale no fee' policy with transparent pricing. No upfront payments required for standard sales services.
Which areas do you cover?
We serve Derby suburbs including Allestree, Alvaston, Chaddesden, Chellaston, Littleover, and Mickleover with local branch offices.
What tenant requirements exist?
Tenants need first month's rent, 5-week deposit, and 1-week holding deposit. We conduct thorough referencing checks for all applicants.
