Business Details
37 Years
experience
Your Trusted Jewelry Experts in West Malling
Andrew Smith Jewellers has been serving the West Malling community since 1989, establishing itself as a trusted family-run business with 34 years of dedicated service. Our expertise spans antique, vintage, and contemporary jewellery, offering professional advice and a comprehensive range of services including scrap gold purchases, jewellery repairs, and watch maintenance. We pride ourselves on maintaining traditional craftsmanship while adapting to modern needs, providing a one-stop shop for all jewellery requirements. Our commitment to quality is evident in our selection of fine gem-set pieces, platinum and gold collections, and contemporary silver jewellery. We ensure competitive pricing for unwanted jewellery and offer part-exchange options to maximise value for our customers.Our team provides expert appraisals and restoration services, supporting insurance claims for damaged items. We maintain transparency through our no-fee purchase service and guarantee clear communication throughout transactions. Our convenient High Street location under the town clock offers easy access to our extensive inventory, including popular brands like Hot Diamonds. We prioritise customer satisfaction through annual jewellery cleaning services and thorough wear-and-tear assessments. Our dedication to preserving historical pieces while embracing innovation like lab-grown diamonds demonstrates our balanced approach to the evolving jewellery market.
Services
Scrap Gold Purchase
Coloured Stones
Antique & Vintage
Lab Grown
Jewellery Repair
Details
- Year established: 1989
Highlights and features
- Family-run business with 34 years of local expertise
- One-stop shop for all jewellery requirements
- Competitive pricing on scrap gold and unwanted jewellery
- Expert restoration services for antique and vintage pieces
- Professional appraisals with no obligation purchase offers
Associations and certifications
- Fine Jewellery On Your Doorstep
What people say
Excellent service
Endless support
Beautiful collections
Knowledgeable staff
Fair pricing
Services
Scrap Gold Purchase
We offer competitive pricing for unwanted gold and jewellery. Bring damaged items, broken pieces, or odd earrings for immediate appraisal. Our no-fee service provides fair market value assessments with seven-day price guarantees. Part-exchange options available for enhanced value towards new purchases.
Jewellery Repair
Our experts handle repairs for quality jewellery pieces. We conduct pre-repair condition assessments and provide detailed estimates for insurance claims. Services include structural repairs, stone setting, and restoration of antique/vintage items while preserving historical integrity.
Watch Maintenance
We supply and fit watch batteries for 99% of brands with 20-minute service time. Our premium watch straps come in various materials and colours starting at 16. While we maintain functionality, we cannot guarantee water resistance for all timepieces.
Coloured Stones
We offer a curated collection of precious and semi-precious gemstones. Our inventory includes birthstone-specific items and unique pieces showcasing natural beauty. Expert guidance helps customers select stones based on quality, cut, and personal significance.
Antique & Vintage
Specialising in pieces over 40 years (vintage) and 100 years (antique) old, we authenticate and sell historically significant items. Our collection preserves craftsmanship from various eras, offering both aesthetic value and tangible connections to the past.
Questions
What types of jewellery do you specialise in?
We specialise in antique, vintage, and contemporary jewellery including rings, necklaces, and watches. Our inventory features both earth-mined and lab-grown diamonds.
Do you buy unwanted jewellery?
Yes, we purchase unwanted gold and gemstone jewellery with competitive pricing. Bring items for immediate appraisal and receive fair market value assessments.
What repair services are available?
We offer comprehensive jewellery repairs, watch battery replacements, and strap fittings. Estimates provided for insurance claims and complex restoration projects.
Are lab-grown diamonds available?
Yes, we stock lab-grown diamonds created through high-pressure high-temperature technology. These 100% real diamonds offer ethical alternatives to mined stones.
What are your opening hours?
We're open Monday to Saturday 9am-5:30pm. Closed Sundays except during special events like our annual Christmas festival.
Reviews (6)
Lewis Howard
Sep 28, 2021
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Excellent service, we have purchased our wedding rings and engagement rings before from andrew smith and always had good service but today was amazing. My tag watch needed a clasp replaced which unfortunately they could not supply. I managed to find one online and they fitted it within 20 minutes at an amazing price.
Ben Cheeseman
Aug 20, 2020
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Very poor experience, if I could give 0 I would but I won't mention the reason for that. I got my rings valued at twice the amount elsewhere. They clearly can't value or are trying to pull customers pants down. I'd save your time and go to Dominic Walmsley Jewellery.
Helen Lamport
Nov 26, 2019
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Great quick repair service, lovely staff who are very helpful. They said it would take a week to come back but only took 4 days and looks so cleaned I barely recognised the pendant.
Rebecca Leader
May 07, 2019
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Had two bracelets repaired. Fast and great job on both. They also cleaned the bracelet and it looks incredible! Thanks. Highly recommend. Will always use them in future.
Family Account
Oct 06, 2017
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I have been dealing with Andrew for the last 15 years or so and I can say he has sold me some of the finest jewellery for both me and my wife. Always helpful and willing to take a part exchange and actually give you a fair and decent price for your items. I wont go anywhere else now. very well run business with a great variety of stock. 1000% trustworthy.
Rebecca Collins
Aug 10, 2016
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A wonderful jewellers nothing is too much trouble for them, and all staff very pleasant and helpful. A wide range of stock and very good prices too. They are also able to help with bespoke pieces and will suggest what settings and stones to have - invaluable. They also offer a very good repair services for which I am truly grateful as always managing to bend things or rip claws on rings etc..Why not come to the lovely village of West Malling and check them out.!!!
