Business Details
9 Years
experience
Emergency
services
Your Trusted IT Support Partner in Aylesbury
Established in Aylesbury, Smoking Rocket has been delivering expert IT support and computer repair solutions for over seven years. Our team of highly skilled professionals specialises in resolving technical challenges for both businesses and home users across Buckinghamshire and surrounding regions. With a focus on reliability and efficiency, we offer comprehensive services including data recovery, virus removal, network setup, and cloud-based solutions. Our commitment to transparent pricing and same-day support ensures minimal disruption to our clients' operations. Recognised for our approachable team and technical expertise, we have built a reputation for delivering tailored IT solutions that meet diverse client needs.Backed by positive client testimonials, our services are designed to provide peace of mind through robust security measures and proactive maintenance. Whether addressing urgent hardware failures or implementing long-term IT infrastructure, we prioritise clear communication and technical excellence. Our flexible service model accommodates both one-time repairs and ongoing support contracts, adapting to evolving technological demands. By maintaining consistent service standards and investing in continuous professional development, we ensure our team remains at the forefront of industry advancements. This dedication to quality and customer satisfaction has resulted in a strong base of repeat clients and industry recognition.
Services
Computer Repairs
Data Recovery
IT Support
Cloud Services
Security Systems
Virus Removal
Network Setup
Server Maintenance
Details
- Year established: 2017
Highlights and features
- We have over 7 years of experience in local IT support and repairs
- Our team provides same-day technical assistance across Buckinghamshire
- Transparent pricing with no mandatory service contracts
- 24/7 emergency support for critical IT issues
- Proven track record with numerous client recommendations
What people say
Great Price
Great Team
Professional and reliable
Excellent IT solutions
Second to none service
Services
Computer Repairs
Our computer repair service addresses hardware and software issues for desktops, laptops, and servers. We diagnose faults, replace components, and resolve operating system problems to restore functionality. With experienced technicians available same-day, we minimise downtime for both business and personal users across Buckinghamshire and surrounding areas.
Data Recovery
Specialising in data recovery services, we retrieve lost files from damaged storage devices using advanced techniques. Our experts handle hard drive failures, accidental deletions, and system crashes with care to preserve critical information. Available at competitive hourly rates, this service includes both standard and emergency recovery options for urgent requirements.
IT Support
Comprehensive IT support covers network maintenance, security solutions, and system optimisation for businesses. Our team manages servers, implements cybersecurity measures, and provides cloud-based solutions to ensure smooth operations. With flexible support packages and responsive service, we cater to organisations of all sizes across multiple counties.
Cloud Services
We offer cloud hosting solutions including email systems, virtual desktops, and data storage services. Our cloud infrastructure provides secure, scalable options for businesses requiring remote access and data backup. Implementation includes hosted exchange servers and cloud-based IT management tools tailored to organisational needs.
Security Systems
Our security services encompass CCTV systems, alarm installation, and access control solutions for commercial properties. We provide vehicle tracking, electronic gates, and event security services with professional monitoring. This comprehensive approach ensures complete security coverage for businesses in various locations.
Questions
What areas do you cover for IT support?
We provide IT support across Aylesbury, Buckinghamshire, Bedfordshire, Hertfordshire, and Oxfordshire with same-day service availability.
Do you offer emergency computer repairs?
Yes, we provide 24/7 emergency repair services for critical IT issues with out-of-hours pricing starting at £110 per hour.
What payment methods do you accept?
We accept major credit/debit cards and bank transfers for our IT services and repair work.
Can you recover data from failed hard drives?
Yes, our data recovery specialists use advanced techniques to retrieve files from damaged storage devices with an 80 per hour rate.
Do you provide cloud hosting solutions?
We offer comprehensive cloud services including hosted email, virtual desktops, and data storage solutions tailored to business requirements.
Are your technicians certified?
Our team consists of experienced IT professionals with extensive industry experience and relevant technical certifications.
