Business Details
16 Years
experience
Emergency
services
Trusted IT Support and Managed Services in Milton Keynes
Dragon IS was founded with a clear mission to deliver proactive and tailored IT support solutions for small and medium-sized enterprises. Our approach combines technical expertise with a client-centric philosophy, ensuring businesses in Milton Keynes and surrounding areas receive reliable IT infrastructure, rapid response support, and strategic technology consultancy. With over 15 years of industry experience, we specialise in managed IT services, cybersecurity, cloud computing, and technology strategy aligned to individual business needs. Our team of qualified engineers prioritises transparency, proactive maintenance, and personalised service delivery, eliminating hidden costs and complex jargon.Recognised for our commitment to client satisfaction, we have built long-term partnerships with organisations across legal, financial, property, and commercial sectors. By offering 24/7 technical support, disaster recovery solutions, and innovative cloud-based services, we ensure businesses maintain operational continuity and data security. Our accreditations and client testimonials reflect our dedication to excellence, making us a trusted partner for businesses seeking to optimise their IT capabilities while focusing on core operations.
Services
Managed IT Services
Outsourced IT Support
Cloud Computing
Cyber Security
Technology Consultancy
Cloud Telephony
AI For Business
Data Recovery & Backup
IT Relocation Support
Dark Web Monitoring
Details
- Year established: 2010
Highlights and features
- We offer 24/7 personalized IT support with rapid response times.
- Our engineers hold industry-recognised cybersecurity accreditations.
- Transparent pricing with no hidden costs or small print.
- Tailored technology strategies aligned to individual business goals.
- Proven track record supporting legal, financial, and property sectors.
Associations and certifications
- Cyber Essentials
- Cyber Essentials Pro
What people say
Second to none
Excellent company
Superb service
Proactive and preventative
Absolutely brilliant
Services
Managed IT Services
Our managed IT services provide continuous monitoring, proactive maintenance, and rapid response support for SMEs. With remote system oversight and on-site assistance, we ensure maximum uptime, cybersecurity protection, and tailored infrastructure management. Businesses benefit from predictable costs, dedicated technical expertise, and scalable solutions that evolve with organisational needs while maintaining compliance and data integrity.
Cyber Security
Comprehensive cybersecurity solutions protect businesses from evolving digital threats through advanced monitoring, threat detection, and incident response. We implement firewalls, encryption protocols, and staff training programmes while supporting Cyber Essentials accreditation. Our proactive approach minimises breach risks and ensures GDPR compliance through regular security audits and tailored risk mitigation strategies for SMEs across multiple sectors.
Cloud Computing
We deliver customised cloud infrastructure solutions including migration, storage optimisation, and hybrid cloud implementations. By leveraging platforms like Microsoft Azure and Office 365, we enhance business continuity, enable remote working, and reduce hardware costs. Our consultants ensure secure data management, seamless integration with existing systems, and scalable cloud environments that support long-term organisational growth and operational flexibility.
Technology Consultancy
Our technology consultancy provides strategic guidance on digital transformation, infrastructure upgrades, and operational efficiency improvements. We assess existing systems, recommend cost-effective solutions, and implement vendor-specific technologies from Microsoft, Cisco, and Dell. Services include data security planning, compliance support, and virtualisation strategies that align IT capabilities with business objectives while future-proofing technological investments.
Data Recovery & Backup
We offer robust data protection through automated backups, off-site storage, and rapid recovery solutions. Our systems ensure business continuity during outages with SLA-guaranteed restoration times, local and cloud-based redundancy, and proactive monitoring. By implementing secure backup appliances and virtual server recovery, we minimise downtime risks while maintaining regulatory compliance and protecting critical business information from accidental loss or cyber incidents.
People
Lionel Naidoo
Managing Director
Lionel co-founded Dragon IS with 20+ years of IT leadership experience. He specialises in strategic technology planning and client relationship management, ensuring SMEs receive tailored IT solutions. His expertise in cybersecurity and cloud infrastructure drives the company's innovation focus while maintaining operational excellence across all client engagements.
Simon Wright
Co-Founder
Simon brings extensive technical expertise in network infrastructure and system architecture. As co-founder, he oversees service delivery and engineering standards, ensuring robust IT implementations. His background in enterprise IT support and managed services shapes Dragon IS's approach to proactive maintenance and scalable technology solutions for growing businesses.
Questions
What areas do Dragon IS cover for IT support?
We provide IT services across Milton Keynes, Northampton, Birmingham, London, and surrounding regions with nationwide coverage available for specific requirements.
Do you offer 24/7 emergency IT support?
Yes, our managed services include 24/7 technical assistance with rapid response times for critical system issues and business continuity requirements.
Can you help with GDPR compliance?
Our cybersecurity services include GDPR compliance support through data protection strategies, staff training, and security audits to meet regulatory requirements.
What IT services do you provide for SMEs?
We offer managed IT services, cloud computing, cybersecurity, technology consultancy, and disaster recovery solutions tailored to small and medium-sized businesses.
How do you handle IT system migrations?
Our team manages cloud migrations, data transfers, and infrastructure upgrades with minimal disruption using proven methodologies and comprehensive planning.
Do you provide free IT assessments?
Yes, we offer complimentary IT health checks to evaluate your current systems and recommend optimised solutions for improved performance and security.
Videos
Reviews (2)
Rebecca Penberthy
Jul 05, 2020
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Outsourcing our IT to Dragon continues to work really well for us and we find it to be far more cost-effective than employing someone in-house. There is always someone there to help and they are very friendly and quick to respond. Nothing is ever too much trouble. They get the job done and help make our lives easier. What more could you ask?
David Peach
May 25, 2020
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Our previous IT provider wasnt providing a service I was happy with and I had little confidence in their technical expertise. Working with Dragon is completely different. They really know their stuff and are also very helpful in offering help and advice whenever I need it. I dont worry about anything anymore, as I know our IT is in safe hands
