Business Details
27 Years
experience
Trusted Hire & Reward Insurance Solutions in Croydon
Established in 1999, DCL Insurance has pioneered specialized insurance solutions for the hire and reward sector. As the first broker dedicated exclusively to chauffeur drivers, we expanded our expertise to cover taxis, delivery drivers, and fleet operators while maintaining our commitment to tailored service. Holding Chartered Insurance Broker status since 2012, we combine over two decades of industry knowledge with innovative approaches to meet evolving client needs.Our partnerships with ride-sharing platforms and introduction of market-first electric vehicle policies reflect our forward-thinking ethos. With a team rated 4.8/5 by customers, we prioritize transparency, competitive pricing, and comprehensive coverage designed around drivers' unique requirements. Our 6,003+ Google reviews attest to our consistent delivery of value-driven insurance products and responsive customer support.
Services
Black Taxi Insurance
Chauffeur Insurance
Delivery Car Insurance
Wedding Car Insurance
Driving Instructor Insurance
Details
- Year established: 1999
Highlights and features
- Chartered Insurance Broker status since 2012
- 24 years' experience in hire & reward insurance
- Market-first EV coverage with battery protection
- Uber-approved insurance provider for drivers and fleets
- Rated 4.8/5 by 6,003+ Google reviewers
Associations and certifications
- Chartered Insurance Institute
What people say
Best quotes
Very helpful staff
Super impressed
Fabulous service
Saved me 170
Services
Black Taxi Insurance
Comprehensive protection for licensed taxi drivers with features including 5m public liability, windscreen repair, and zero excess when using approved repairers. Covers fare-paying passengers, food delivery, and personal use. Optional replacement vehicle and breakdown cover available.
Chauffeur Insurance
Specialist insurance for professional chauffeurs transporting fare-paying clients. Includes 5m public liability, windscreen protection, and optional breakdown assistance. Covers personal use and permits driving other vehicles with owner permission on third-party basis.
Delivery Car Insurance
Tailored policies for food and parcel delivery drivers requiring UK residency and minimum 3-year licence holding. Features 5m liability cover, windscreen repair, and optional breakdown services. Excludes hazardous goods transportation.
Wedding Car Insurance
Specialist coverage for wedding transportation providers with 5m public liability and windscreen protection. Includes personal use allowance and optional breakdown cover. Designed for vehicles carrying wedding passengers.
Driving Instructor Insurance
Comprehensive protection for driving instructors covering on-road tuition for 17+ pupils and off-road training for 14+ learners. Includes 5m liability cover, windscreen protection, and optional 10m liability upgrade. Permits personal use for drivers aged 25-70.
Questions
What types of insurance does DCL offer?
We specialise in hire and reward insurance for black taxis, chauffeur vehicles, delivery cars, wedding cars, and driving instructors, plus fleet coverage.
Are you an Uber-approved insurance provider?
Yes, we're an official Uber panel insurer offering approved policies for individual drivers and fleets in London.
Do you cover electric vehicles?
Yes, our policies include EV-specific protection covering batteries, charging equipment, and replacement vehicles during repairs.
How can I get a quote?
Request quotes online for black taxi, chauffeur, delivery, wedding car, or driving instructor insurance through our website.
What are your customer service hours?
Our team is available Monday-Friday 09:00-17:30 and Saturday 09:00-12:00 via phone and email.
Reviews (4)
Adnan Javed
May 11, 2025
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Great service great staff always helpful specially Ella Bell thanks recommend taxi and private cabs
Nurul Islam
May 07, 2025
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I wanted to give my sincerest thanks for the exceptional support you provided me today.Her name was Kerry Whitby.How she helped me today to get my private hire insurance was truly appreciated. I was with another insurance company from last four years but today how she helped and convinced me to get DCL insurance, there was no reason not to get the insurance from DCL.One of my friend he also recommended regarding DCL.kerry Whitby was really helpful.Your effort made a significant difference in my experience regarding insurance company. Your service was outstanding and should get deserves recognition.your DCL should look in it specifically for you. Thanks you from Nurul
Jorge Tavares
Mar 11, 2025
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I spoke to Tamara today at DCL Insurance. She was amazing! She resolved an issue with documents in a very efficient and professional manner. This could've escalated into a very complicated issue but by asking the correct questions and understanding my needs she made it look so easy! Tamara is a very friendly individual and it was a pleasure speaking to her.
Baseer Ahmed
Feb 05, 2025
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I recently spoke with DCL insurance to resolve a query, and the experience was excellent. My question was answered swiftly and clearly. The representative was knowledgeable and efficient, making the process smooth and stress-free. I appreciate the prompt service and feel reassured by the quality of customer support provided by Nikki. thank you for being informed and helpful. thanks DCL , THANKS NIKKI
