Business Details
24 Years
experience
Your Trusted Partner for Reconditioned Cars in the UK
Established in 2002, we have been revolutionising the used car market in the UK for over two decades. Our journey began with a commitment to transparency and quality, which led to the launch of our state-of-the-art reconditioning centres in 2018. With over 90,000 reconditioned vehicles sold, we combine rigorous 159-point inspections, HPI-clear checks, and meticulous reconditioning to ensure every car meets exacting standards. Our expertise extends to offering tailored finance options from 10.9% APR, including 0% and 9.9% deals on select vehicles, alongside flexible PCP and HP plans. We prioritise customer confidence through a minimum 12-month warranty, at least 6 months MOT coverage, and a 15-day return policy for complete peace of mind.Our nationwide delivery service and 11 UK locations make purchasing convenient, while additional services like SMART Plus insurance and paint protection plans ensure long-term value. As part of the Aramis Group, operating across Europe since 2002, we leverage extensive industry experience to deliver superior reconditioned cars. Our commitment to innovation is evident in our EV Hub, offering expert guidance on used electric vehicles, charging solutions, and incentives. By eliminating haggling with daily price checks and offering quick approvals online, in-store, or over the phone, we ensure a seamless, customer-centric experience. Our JudgeService-verified reviews reflect our dedication to quality, reliability, and service excellence.
Services
Reconditioned Cars
Car Financing
Car Warranty
Service & MOT Plans
Electric Vehicle Guidance
Details
- Year established: 2002
Highlights and features
- We offer a 159-point inspection process for mechanical and cosmetic excellence.
- Our finance options include rates from 10.9% APR, with 0% on select vehicles.
- We guarantee competitive pricing with daily price checks to eliminate haggling.
- Our 15-day return policy ensures complete customer confidence.
- State-of-the-art reconditioning centres deliver top-tier quality standards.
What people say
Reliable reconditioned cars
Competitive pricing
Excellent customer service
Transparent finance options
Hassle-free process
Services
Reconditioned Cars
Every reconditioned car undergoes a 159-point inspection, HPI-clear guarantee, and cosmetic refurbishment. Vehicles are priced daily for transparency, with a 15-day return policy and nationwide delivery options available. Our reconditioned cars combine the affordability of used vehicles with the reliability of new models.
Car Financing
Flexible finance plans from 10.9% APR, including 0% and 9.9% APR on select vehicles. Choose between Personal Contract Purchase (PCP) or Hire Purchase (HP) with quick approvals online, in-store, or over the phone to suit your budget and needs.
Car Warranty
All cars include a minimum 12-month warranty covering key mechanical components, with optional extensions available. Extended coverage ensures long-term peace of mind and protection against unexpected repair costs for added security.
Service & MOT Plans
Tailored service and MOT plans to keep your vehicle in optimal condition. Preventative maintenance schedules and cost-effective packages help avoid unexpected expenses while ensuring compliance with road safety standards.
Electric Vehicle Guidance
Comprehensive support for transitioning to electric vehicles, including comparisons of used models, charging infrastructure advice, and details on government incentives. Our EV Hub provides expert insights to help you make an informed, eco-friendly decision.
Questions
What defines a reconditioned car at CarSupermarket.com?
Our reconditioned cars undergo a 159-point inspection, HPI clearance, and cosmetic refurbishment to ensure mechanical and visual excellence, surpassing standard used vehicles.
What finance options are available?
Flexible plans from 10.9% APR, including 0% and 9.9% APR on select vehicles, with PCP or HP options approved online, in-store, or via phone.
Is there a return policy?
Yes, we offer a 15-day return window for complete peace of mind if you're not satisfied with your purchase.
Do you offer electric vehicle guidance?
Yes, our EV Hub provides expert advice on used electric models, charging solutions, and government incentives to aid your transition to eco-friendly driving.
How do you ensure competitive pricing?
Daily price checks eliminate haggling, ensuring you receive the best value for every reconditioned vehicle we offer.
Reviews (7)
Omer Mohammed
May 20, 2025
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I purchased a 2021 vehicle from CarSupermarket in January. Within just three months, dashboard warning lights appeared. When I contacted the service team, I was informed that I would need to pay a non-refundable 75 inspection fee, plus additional costs for any repairseven though the fault arose so soon after purchase. Despite explaining the issue, both the service team and the service manager declined to assist without this payment.
I raised the matter with customer service, but unfortunately, the response was the same. After the inspection (which I paid for), I was informed that the vehicle was completely dry of oil and had some minor oil leaks. This was especially concerning as the car had only been driven approximately 1,000 miles since purchase and had received a dealer service just four months earlier. Shockingly, the service manager claimed this was a maintenance issue and stated that oil should be replaced every 23 monthssomething I have never encountered or been advised of when owning similar vehicles.
Given the circumstances, I have now reported the issue to Trading Standards and am initiating a Section 75 claim through my credit card provider. In my view, this handling contradicts the principles of the Consumer Rights Act 2015, which states that products must be of satisfactory quality, fit for purpose, and as described.
Based on my personal experience, I cannot recommend CarSupermarket and advise other potential buyers to proceed with caution.
I raised the matter with customer service, but unfortunately, the response was the same. After the inspection (which I paid for), I was informed that the vehicle was completely dry of oil and had some minor oil leaks. This was especially concerning as the car had only been driven approximately 1,000 miles since purchase and had received a dealer service just four months earlier. Shockingly, the service manager claimed this was a maintenance issue and stated that oil should be replaced every 23 monthssomething I have never encountered or been advised of when owning similar vehicles.
Given the circumstances, I have now reported the issue to Trading Standards and am initiating a Section 75 claim through my credit card provider. In my view, this handling contradicts the principles of the Consumer Rights Act 2015, which states that products must be of satisfactory quality, fit for purpose, and as described.
Based on my personal experience, I cannot recommend CarSupermarket and advise other potential buyers to proceed with caution.
Megan Johnson
May 13, 2025
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My husband bought his car from the Newcastle Car supermarket around a year ago and was very happy with the service so I didnt hesitate to look for my next car there. Ronnie and the team have been fantastic start to finish. Great advice and friendly service. They even went out of their way to have my car ready at short notice. 100% would recommend.
Jamie Phillips
Apr 29, 2025
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I recently purchased my second car from the car supermarket and I highly recommend them, as I have been suggesting them to everyone I talk to. The process is very straightforward, the prices are excellent, and the staff are always willing to address any queries. My advisor, Mark, from the Northshields branch, has been outstanding, closely monitoring everything from the start, ensuring a smooth experience.
Robbie Lander
Apr 04, 2025
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Thank you to Lewis and Lewis for helping sort out new car today. Ordered our car from Hull from lovely lady called Summa. Delivery arrived in less than a keek to these guys and they sorted the rest out for us. Free coffee really helps. No haggling, no drama and all the car.
Helen Knights
Mar 12, 2025
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I had the pleasure of interacting with Christopher Key for my purchase, and he was very helpful, knowledgeable, and friendly, making me feel at ease. He kept me updated via email regarding the transportation of my vehicle. I also spoke with him over the phone, and he was very helpful in setting up an appointment for me to collect my new car. This company and its staff are the best I have dealt with for a purchase, and everything went smoothly. I highly praise Christopher Key for his assistance, and I would like to thank him again for his help.
Joanne Allenby
Dec 22, 2021
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Not yet completed my purchase of a "new car"..but i can not fault the staff at North Shields. All very polite and accommodating. I ordered 1st car - a Ford Edge, but it was huge, Bought the 2nd "blind" - Toyota C-HR a week ago, but i can not get away with it. So i am in the process of buying a 3rd & final car (14 day cooling off period) - Mercedes GLA, and nothing seems to be a bother. Making this stressful time much easier for me (although it is probably a mare for them). Thank You so much to Steve, Dave and Lewis (all guys i have dealt with). Would highly recommend. A welcome change to the terrible
Ian Sayer
Dec 13, 2021
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Fabulous service. I ordered a car, but had to cancel. No pressure from these guys to change my mind and the deposit was refunded the same say. I will certainly consider them when I'm ready to change my car.
