Business Details
Emergency
services
Expert Plumbing & Heating Services in Basingstoke
Established as a trusted local family business, we have dedicated over 15 years to delivering exceptional plumbing and heating solutions across Basingstoke and surrounding areas. Our commitment to outstanding workmanship, responsive service, and customer-centric advice ensures peace of mind for every client. With expertise in boiler installations, gas safety certifications, and comprehensive heating system upgrades, we combine technical proficiency with a personal touch.Our reputation, built on consistent quality and reliability, is evidenced by long-term client relationships and numerous testimonials praising our punctuality, transparency, and problem-solving approach. As a two-person operation, we maintain direct communication with clients while upholding rigorous industry standards, ensuring every project meets both practical requirements and long-term efficiency goals.
Services
Boiler Installations
Central Heating Repairs
Gas Safety Certificates
Bathroom Renovations
Emergency Plumbing
Radiator Replacements
Power Flushing
Landlord Certifications
Tap Replacements
Pipework Repairs
Highlights and features
- We offer 15+ years of dedicated plumbing and heating expertise
- Our team provides transparent pricing with no hidden fees
- We deliver 24/7 emergency response for urgent plumbing issues
- We hold Gas Safe Register certification for gas installations
- We provide detailed project timelines with guaranteed completion dates
What people say
Exceptional workmanship
Polite and trustworthy
Competitive pricing
Timely completion
Expert problem-solving
Services
Boiler Installations
We specialise in complete boiler replacements and new installations, offering energy-efficient solutions that reduce running costs while ensuring reliable hot water and heating. Our engineers handle all gas connections, flue installations, and system testing to Gas Safe standards. With options for combi, system, and conventional boilers, we provide tailored recommendations based on property requirements and usage patterns.
Gas Safety Certificates
Our Gas Safe registered engineers conduct thorough inspections of gas appliances, issuing official Landlord Gas Safety Records as required by law. The process includes checking pipework integrity, appliance functionality, and ventilation compliance. We provide clear documentation and maintenance recommendations to ensure ongoing safety and regulatory adherence for rental properties.
Bathroom Renovations
From complete bathroom overhauls to individual component replacements, we deliver efficient plumbing solutions with minimal disruption. Our services include installing showers, baths, toilets, and basin units while ensuring watertight pipework connections. We coordinate with other trades to maintain project timelines and deliver finished installations that combine functionality with aesthetic appeal.
Emergency Repairs
We provide urgent response for burst pipes, boiler failures, and other critical plumbing issues affecting property safety. Our rapid diagnosis and repair service minimises water damage and restores functionality swiftly. Clients receive clear explanations of required work and cost estimates before any emergency intervention begins, ensuring complete transparency during stressful situations.
Central Heating Repairs
Our comprehensive heating system diagnostics identify performance issues affecting efficiency and comfort. We repair radiators, thermostats, and boiler components while offering power flushing services to remove system sludge. Regular maintenance contracts help prevent breakdowns and extend equipment lifespan through proactive servicing and component checks.
People
Mark Lewis
Owner/Lead Engineer
With over 15 years of plumbing experience, Mark delivers expert installations and repairs while maintaining strict safety standards. His meticulous approach ensures every job meets both technical requirements and client expectations, supported by Dawn's administrative coordination.
Questions
Do you offer emergency plumbing services?
Yes, we provide urgent response for critical issues like burst pipes and boiler failures, with clear pricing explained before work begins.
Are you Gas Safe registered?
Yes, we hold Gas Safe Register certification for all gas appliance installations and safety checks.
What areas do you cover?
We operate across Basingstoke and surrounding Hampshire areas, with clients regularly in Romsey and nearby villages.
How quickly can you complete repairs?
Most emergency repairs are completed within 24 hours, with larger projects scheduled according to client availability.
Do you provide guarantees?
We offer workmanship warranties on all installations, with specific terms provided in writing before project commencement.
Can you service rental property boilers?
Yes, we conduct annual gas safety checks and issue official Landlord Gas Safety Records for rental properties.
Reviews (3)
Catherine Wilkins
Aug 04, 2021
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Mark fitted a new boiler for us because at previous boiler service he had done he identified that the old boiler was coming to the end of its life. Mark also fitted a Tado heating controller. Mark turned up at the arranged time, completed the work in the allocated days and at a competitive price. Mark made sure that he left the places he worked in clean and tidy at the end of each day. Would definitely recommend and will be using again for future heating and plumbing services.
Ginny Montgomery
Jul 03, 2021
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Mark serviced a water tank, carried out a toilet repair, and replaced a basin tap, water filter tap and outdoor tap. He came highly recommended by other family members who had employed Mark for boiler and radiator installation work. The service was excellent from start to finish, including arranging the appointments via Mark's wife Dawn who coordinates his diary and is very responsive and helpful.
Mark provided fully itemised quotes for the work, explained what he was doing and why, and completed the work to a high standard with quality products. A new boiler is next on the list - will definitely
Mark provided fully itemised quotes for the work, explained what he was doing and why, and completed the work to a high standard with quality products. A new boiler is next on the list - will definitely
Christopher
Jun 17, 2021
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Positive:Quality
Mark carried out a Boiler replacement, which included flushing the heating system, fitting a new filter and pipework. Work completed on time and at a competitive price. Recommended local business.
Service:Boiler installation
Mark carried out a Boiler replacement, which included flushing the heating system, fitting a new filter and pipework. Work completed on time and at a competitive price. Recommended local business.
Service:Boiler installation
