Business Details
18 Years
experience
Emergency
services
Your Trusted Garage for Car Repairs in Hereford
Rockfield Motor Services is a family-owned independent garage established in 2008, rooted in Hereford with a commitment to old-fashioned values. Our founder, Dale Morris, brings decades of industry experience from managing successful garages like Halfords and Wessex Garages. We specialise in car repairs, MOTs, and emergency services, supported by fully qualified City and Guilds-certified technicians who adhere to main dealer standards. Our partnership with TerraClean allows us to offer patented carbon-cleaning technology, addressing carbon-related issues while improving vehicle efficiency. All work is backed by a 12-month or 12,000-mile warranty, reflecting our confidence in quality.We serve a wide range of vehicle makes and models, combining advanced diagnostics with traditional customer care. Our reputation for honesty and exceptional service has been built through consistent dedication to resolving customer needs. As part of the TerraClean Service Centre Network, we provide preventative maintenance and complex diagnostics using cutting-edge tools. Our team prioritises transparency, ensuring clients understand every repair or service performed. With over 30 years of collective experience, we aim to earn trust through reliable, expert automotive solutions.
Services
Car Repairs
MOT Testing
Car Servicing
TerraClean Carbon Cleaning
DPF Cleaning
Engine Diagnostics
Wheel Alignment
Brake Repairs
Cambelt Replacement
Suspension Repairs
Details
- Year established: 2008
Highlights and features
- Family-owned garage with 30+ years of combined industry experience
- City and Guilds-certified technicians working to main dealer standards
- Exclusive TerraClean patented technology for carbon-related repairs
- 12-month/12,000-mile warranty on all parts and labour
- Specialists in diagnostics for both modern and classic vehicles
Associations and certifications
- City and Guilds
- TerraClean Service Centre Network
Services
TerraClean Carbon Cleaning
Our TerraClean service utilises patented technology to address carbon build-up in fuel systems. This preventative maintenance improves engine efficiency, unblocks EGRs and DPFs, and resolves turbo issues by identifying root causes. Suitable for all petrol and diesel vehicles, this process enhances performance while reducing emissions and fuel consumption through precise, non-invasive techniques.
MOT Testing
We provide official MOT testing for cars and motorhomes at our Hereford facility. Our experienced testers identify potential failures before they occur, offering free re-tests for repairs completed within 10 days. All MOTs include a complimentary vehicle health check to ensure roadworthiness beyond the minimum legal requirements.
Engine Diagnostics
Using advanced diagnostic equipment, we identify engine management system faults across all vehicle makes. Our technicians interpret error codes and perform live data analysis to resolve check engine lights, performance issues, and emission-related problems. This service covers both mechanical and electronic components for accurate, long-term solutions.
Brake Repairs
We offer comprehensive brake system maintenance including pad/shoe replacement, disc resurfacing, and hydraulic component repairs. Our technicians inspect brake lines, calipers, and ABS systems to ensure optimal stopping power. All work uses quality parts with a 12-month warranty, meeting main dealer safety standards for passenger vehicles.
Car Servicing
Our servicing packages follow manufacturer guidelines while offering independent cost savings. Services include oil changes, filter replacements, fluid top-ups, and safety checks. We service all makes and models using appropriate tools to maintain warranties, with digital service records provided for every completed maintenance visit.
People
Dale Morris
Owner & Lead Technician
With over 30 years in the automotive industry, Dale established Rockfield Motor Services in 2008 after managing national garage chains. His expertise spans classic and modern vehicles, holding City and Guilds certifications for technical excellence.
Questions
What MOT services do you offer?
We provide Class IV MOT testing for cars and Class VII for motorhomes, including free re-tests within 10 days and complimentary vehicle health checks.
Are your technicians qualified?
All technicians hold City and Guilds certifications with factory training equivalent to main dealers, covering both mechanical and electronic vehicle systems.
What is TerraClean technology?
TerraClean uses patented fuel system cleaning to remove carbon deposits, improving engine efficiency and reducing emissions without dismantling components.
Do you offer warranties on repairs?
Yes, all parts and labour carry a 12-month or 12,000-mile warranty, whichever comes first, covering both mechanical and electronic repairs.
Can you service all vehicle makes?
We work on all petrol and diesel vehicles, including Audi, BMW, Ford, Mercedes, Vauxhall, and VW models, maintaining manufacturer service standards.
What are your opening hours?
We're open Monday-Friday 08:00-17:30 and Saturday 08:30-12:30, closed Sundays and bank holidays.
Reviews (6)
Dale Morris
Nov 17, 2021
Report
Hi Lucy , I am so sorry to hear that you have had a problem since being in the our workshop , Although we did not charge you any thing for our work on the day we still should of not made a mistake we always try to work to the highest standards . please except our apologies . Best regards Dale
Lucy Baxendale
Nov 11, 2021
Report
I have always thought Rockfield Motor Services were fantastic, they are always friendly and explain everything to you without making you feel stupid.
However, I won't be using them again. Last week my car went in for some tests because its been making a weird noise. After spending the whole day looking at it, they couldn't find anything and said I would have to just drive it and see what happens - fine. I then drove up to work and didn't think anything of it, but after work my car wouldn't start and I had to call the aa out. They said one of the bleed off retaining pins hadn't been put in properly
However, I won't be using them again. Last week my car went in for some tests because its been making a weird noise. After spending the whole day looking at it, they couldn't find anything and said I would have to just drive it and see what happens - fine. I then drove up to work and didn't think anything of it, but after work my car wouldn't start and I had to call the aa out. They said one of the bleed off retaining pins hadn't been put in properly
Robert Oliver
Aug 25, 2021
Report
Excellent garage nothing is to much trouble both myself and my son always use them and have no problem with highly recommending them
Sadie Hustwayte
Dec 15, 2020
Report
Positive:Professionalism,Punctuality,Quality,Value
Lovely and helpful staff who repaired my car wing mirror today. Very honest and incredibly good value for money. I would recommend to anyone who is looking for an outstanding garage.
Service:General repairs & maintenance
Lovely and helpful staff who repaired my car wing mirror today. Very honest and incredibly good value for money. I would recommend to anyone who is looking for an outstanding garage.
Service:General repairs & maintenance
Mark Smith
Jul 18, 2020
Report
Positive:Professionalism,Punctuality,Quality,Value
I needed an urgent repair to the suspension of my BMW 5 series, to enable us to complete our touring holiday in Wales. Dale and his team fitted the repair into their appointments at short notice, completing the job to a high standard. Great service, friendly staff, quality work, reasonable pricing. Highly recommended
Service:General repairs & maintenance
I needed an urgent repair to the suspension of my BMW 5 series, to enable us to complete our touring holiday in Wales. Dale and his team fitted the repair into their appointments at short notice, completing the job to a high standard. Great service, friendly staff, quality work, reasonable pricing. Highly recommended
Service:General repairs & maintenance
Andy
Oct 23, 2019
Report
Used to come here before we started leasing cars. Now that's ended we are back . Great staff and they do a great job for MOT's and a service. They will never rip you off and always tell you what they have found and options to fix. Prices are very good as well. Recommend here to anyone