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Trusted Healthcare Recruitment Services in Newcastle Upon Tyne
Established by healthcare professionals, we are the largest nursing and care recruitment agency in the North East, serving healthcare clients and professionals nationwide. With over 30 years of collaboration and service excellence, we specialise in supplying qualified and unqualified nursing staff, allied health professionals, and social care workers to NHS trusts, private hospitals, and care homes. Our CQC registration underscores our commitment to meeting rigorous standards for safe, effective, and compassionate care. We hold the prestigious Neuven Platinum Award for compliance and are an approved supplier for the NHS Workforce Alliance RM6281 framework. Our tailored training programs, including Mandatory, ILS, and PMVA courses, ensure staff meet sector-specific requirements.

Backed by partnerships with Skills for Care and decades of experience, we prioritise understanding client needs to deliver responsive staffing solutions. Our team, with firsthand NHS and private sector experience, provides 24/7 support to address urgent staffing challenges. Recognised for reliability and efficiency, we maintain long-term relationships with clients and candidates, evidenced by testimonials praising our professionalism and exceptional service. We operate transparently, adhering to international recruitment codes and providing clear pathways for overseas workers meeting eligibility criteria.
Services
Nursing Recruitment Allied Health Professionals Social Care Staffing Training Courses Permanent Placements
Highlights and features
  • We have over 30 years of collaboration and service excellence in healthcare recruitment.
  • Our CQC registration demonstrates commitment to the highest standards of care and compliance.
  • We are an approved supplier for the NHS Workforce Alliance RM6281 framework (2024-2027).
  • We provide tailored training programs including Mandatory, ILS, and PMVA courses.
  • Our team offers nationwide coverage across the UK with responsive staffing solutions.
Associations and certifications
  • CQC
  • Skills for Care
  • NHS Workforce Alliance
  • Neuven Platinum Award
What people say
Excellent customer service Professionalism Excellent support Responsive staffing solutions Reliable and efficient
Services
Nursing Recruitment
We supply qualified nursing staff to NHS trusts and private healthcare providers across the UK. Our rigorous quality assurance ensures candidates meet mandatory training and compliance standards. With decades of experience, we match skilled professionals to temporary and permanent roles in general, mental health, and learning disability care settings.
Allied Health Professionals
Our agency provides allied health professionals including physiotherapists, occupational therapists, and radiographers. We specialise in placing experienced personnel in specialist roles across hospitals and clinics. Our candidates undergo thorough vetting to ensure they meet sector-specific requirements and client expectations.
Social Care Staffing
We deliver trained care staff to residential homes, dementia care facilities, and community settings. Our workforce completes mandatory training in safeguarding, infection control, and moving/handling. We prioritise reliability and compassion when selecting candidates for long-term and emergency placements.
Training Courses
We offer mandatory and specialist training programs for healthcare workers. Courses include ILS, PMVA, and infection control, delivered by qualified trainers at our Newcastle office. Annual updates ensure staff maintain compliance with evolving healthcare regulations and best practices.
Permanent Placements
Our permanent placement service connects healthcare organisations with experienced professionals for long-term positions. We conduct detailed candidate assessments and reference checks to ensure cultural and skill-based fit. Clients benefit from reduced recruitment workloads and access to a vetted talent pool.
People
Vicki Keepin
Clinical Director
With extensive NHS experience, Vicki leads our clinical team, ensuring staffing solutions meet healthcare sector standards. She manages client relationships and oversees candidate vetting processes.
Gavin Thompson
Head of Procurement
As NTW Solutions' procurement lead, Gavin has partnered with us for over a decade, relying on our agency for 90% of unqualified nursing staff requirements across Cumbria and Northumberland.
Judith Cooper
Professional Clinical Lead
Judith has collaborated with our team since 2009, overseeing quality assurance processes for temporary workforce placements within CNTW NHS Foundation Trust.
Questions
What training courses do you provide for healthcare workers?
We offer Mandatory Training, ILS (Immediate Life Support), and GSA-accredited PMVA courses to meet NHS and social care sector requirements.
Do you supply staff for mental health care settings?
Yes, we specialise in staffing for mental health hospitals and learning disability care facilities across the UK.
Are your nursing staff CQC-compliant?
All our staff meet CQC standards through mandatory training and background checks, ensuring compliance with healthcare regulations.
How quickly can you provide emergency staffing cover?
We offer short-notice cover with pre-vetted professionals, typically deploying staff within 24-48 hours of request confirmation.
Do you offer permanent placement services?
Yes, we provide permanent placement services for nursing and healthcare roles with full candidate vetting and reference checks.
What areas do you cover for healthcare staffing?
We operate nationwide, covering all UK regions from North East to Northern Ireland for healthcare staffing requirements.
Videos
Reviews (5)
Sandra O.
Jan 25, 2020 Report
They offer steady shifts and regular pay. The staff are courteous and efficient and the training offered is thorough and filled with new knowledge for the care industry.
Rebecca Burns
Jan 16, 2020 Report
Great agency to work for! Always plenty of work and great rate of pay! Office staff are all lovely, overall I am very happy working at Primary Care.
Sean Keepin
Dec 07, 2019 Report
Great Agency! I have been getting 40 hours per week with the shifts located near to where I live. The rate of pay is really good and would definitely recommend this agency.
Fay Smith
Dec 03, 2019 Report
I have recently just started my training for this company and I absolutely love it! Everything Ive learned has been so interesting and will not only help with my career progression but in every day life. The teaching is fantastic, interview process was lovely and the lady made me feel so relaxed shes helped me every step of the way, keeping me updated with my application e.t.c. Couldnt recommend this company enough. Thank you!
Danielle Cronin
Nov 26, 2019 Report
Lovely, helpful and supportive staff. Quality training with a fun and happy atmosphere. Flexible hours that will fit around my student life. Which is brilliant with me wanting to start my career in healthcare but having the opportunity to have the time to build my life and future at university.