Business Details
19 Years
experience
Emergency
services
Comprehensive Roof Maintenance Services Hartlepool
Established in 2007, we identified a critical gap in home insurance coverage where claims for storm damage and wear-and-tear roof issues were frequently rejected. Our company was founded to provide homeowners with comprehensive roofing maintenance solutions that complement insurance policies and ensure properties remain in optimal condition. We offer tailored annual inspection services, detailed photographic documentation, and repair coverage designed to meet individual property requirements. Our team delivers rapid emergency response, dedicated claims management support, and preventative maintenance to protect homes against weather damage, deterioration, and structural risks.With packages ranging from basic coverage to premium protection for complex roof structures, we serve both residential and commercial clients across northern England. Our methodology combines technical expertise with customer-focused service delivery, maintaining transparency in all operations while helping clients fulfill insurance obligations through professional roof care. We operate with clear pricing structures, no hidden fees, and a commitment to providing verifiable evidence for insurance claims through systematic documentation processes.
Services
Roof Inspections
Emergency Repairs
Insurance Claims Support
Gutter Clearance
Flat Roof Maintenance
Commercial Roof Services
Photographic Documentation
Maintenance Packages
Details
- Year established: 2007
Highlights and features
- Established in 2007 with specialist focus on roofing insurance compliance
- Tailored packages for properties up to 60m roof coverage
- Rapid response teams available for emergency repairs
- Dedicated claims management with photographic evidence provision
- Includes preventative maintenance and gutter clearance services
Services
Roof Inspections
Our comprehensive roof inspections examine all components including tiling, leadwork, gutters, and chimney structures. We conduct detailed surveys with photographic documentation to meet insurance requirements and identify potential issues. Each inspection produces a report that helps maintain property condition records for insurance purposes.
Emergency Repairs
Available for urgent roofing problems, our rapid response teams address immediate property risks. We handle emergency repairs to prevent further damage while maintaining documentation standards for insurance claims. Service covers both scheduled maintenance issues and unexpected storm damage scenarios.
Insurance Claims Support
We provide dedicated claims handling assistance with photographic evidence and detailed reports. Our documentation helps customers pursue insurance claims for storm damage while maintaining records of pre-existing conditions. This service works alongside standard insurance policies to address coverage gaps in wear-and-tear scenarios.
Gutter Clearance
Included in higher-tier packages, our gutter maintenance service clears blockages and tests drainage systems. We ensure proper water flow through unblocking, rinsing, and downpipe inspections. Regular maintenance prevents water damage risks and maintains roof system integrity.
Commercial Roof Services
Tailored maintenance contracts for commercial properties including schools, hospitals, and office buildings. Our annual inspections help businesses maintain roof condition while providing documentation for insurance compliance. Packages include structured reporting and preventative maintenance specific to commercial building requirements.
Questions
How do I determine the right package for my property?
Package selection depends on property size and roof complexity. Single and two-storey homes with pitched roofs under 60m qualify for tiered coverage options.
Does home insurance cover normal roof wear and tear?
Most policies exclude wear-and-tear damage. Our service fills this coverage gap by providing documented maintenance and repair solutions for gradual deterioration issues.
How can I prove roof condition to insurers?
We provide photographic evidence and detailed reports documenting roof condition before and after incidents to support insurance claims.
Do you offer commercial property coverage?
Yes, we provide tailored maintenance contracts for schools, hospitals, warehouses, and office buildings with annual inspections and condition reporting.
What does the annual roof check include?
Inspections cover tiling, leadwork, gutters, chimney structures, and drainage systems with photographic documentation to meet insurance maintenance requirements.
Can you represent me in legal claims?
While we manage claims processes and provide evidence, we cannot represent customers in court proceedings.
Reviews (4)
Erin Carr
Jan 01, 2019
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Great value for one hand we are delighted to be accepted and now with our maintenance package. Thanks for all the help
Alan Baxter
Aug 18, 2018
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Opted for the platinum contract. Very reassuring and great idea for our home.
Robert was fantastic and I can really see this catching on. Helpful, informative and of great benefit to us in looking after our home. Early days but lets see what the roofguard lads can do. Will save me clearing gutters and unblocking downpipes annually anyroad. Thank you
Robert was fantastic and I can really see this catching on. Helpful, informative and of great benefit to us in looking after our home. Early days but lets see what the roofguard lads can do. Will save me clearing gutters and unblocking downpipes annually anyroad. Thank you
Pauline Mackinlay
Jul 11, 2018
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Our daughter Helen works for this firm and under her guidance we instructed Findleys to replace our front bay window flat roof. We had been plagued with leaks and drip drip dripping noise from the front flat roof. We asked Findleys to strip the old flat roof and top up all the insulation to make our front room warmer. They then supplied a new rubber roof. Over the moon with the results, glad we paid the extra to get a proper job done. Would highly recommend. Thank you to Lewy and the team who did the job and to the boss for the lovely flowers. Thank you Findleys and roofguard.
Kenny Talbot
Jun 23, 2018
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Took this new service agreement out on our new roof. Fabulous peace of mind and very little cost. Thanks
