Business Details
22 Years
experience
Your Trusted Jewelry Store in Lincoln
Smith's Jewellers has been a family-run business since its establishment in 2004, rooted in the market town of Newark before relocating to Lincoln. Our founder, Sonya Smith, comes from a lineage of watchmakers and jewellers, bringing decades of inherited expertise to our craft. We specialise in curating timeless jewellery pieces, offering bespoke design services, and restoring treasured items to their former glory. Our team prioritises exceptional customer service, ensuring every client receives personalised guidance and after-sales support.We understand that jewellery often marks significant life moments, and we strive to be part of our customers' journeys by delivering quality, durability, and emotional value. With a focus on both traditional craftsmanship and modern innovation, we serve local and online clients with equal dedication. Our commitment to transparency, ethical practices, and customer satisfaction underpins every interaction, making us a trusted name in Lincoln's jewellery sector.
Services
Jewellery Repairs
Bespoke Design
Alterations
Savings Club
Deposit Service
Details
- Year established: 2004
Highlights and features
- We offer over 20 years of combined experience in jewellery craftsmanship.
- Our bespoke service creates custom pieces tailored to individual stories.
- Free no-obligation consultations for all repair and alteration needs.
- We pride ourselves on high repair standards others may avoid.
- Family-run business with deep local market knowledge in Lincoln.
What people say
Exceptional repair work
Personalised service
Bespoke designs exceeded expectations
Knowledgeable staff
Preserved family heirlooms
Services
Jewellery Repairs
We restore damaged or worn jewellery to its original condition, including ring resizing, stone setting, and clasp repairs. Our skilled jewellers handle sentimental and heirloom pieces with care, using advanced techniques to ensure durability. Most repairs are completed within two weeks, with complex cases given special attention.
Bespoke Design
Create unique pieces tailored to your story through our collaborative design process. We work closely with clients to transform ideas into reality, offering guidance on materials, gemstones, and craftsmanship. Ideal for engagement rings, anniversary gifts, or reimagining inherited jewellery into modern designs.
Alterations
We provide precise alterations for rings, bracelets, and necklaces to ensure perfect fit and functionality. Services include resizing, chain shortening, and modifying settings for comfort. Our team ensures structural integrity while maintaining the piece's aesthetic value.
Savings Club
Our savings club allows customers to set aside funds towards future purchases, with flexible monthly contributions. This service helps budget for special items like engagement rings or milestone gifts, ensuring you can acquire desired pieces without financial pressure.
Deposit Service
Secure your chosen jewellery item with a deposit to reserve it for purchase. This service guarantees availability while providing time to arrange full payment, ideal for time-sensitive decisions or special occasion preparations.
People
Sonya Smith
Founder
With a family heritage in horology and jewellery, Sonya established Smith's Jewellers in 2004. Her expertise in mechanical watch repair and passion for customer service drive our commitment to quality. She oversees bespoke projects and maintains our focus on preserving clients' sentimental treasures.
Questions
What jewellery repair services do you offer?
We handle all repairs including ring sizing, stone replacements, clasp fixes, and structural restoration. Most jobs complete within two weeks.
Can I create custom jewellery online?
Our bespoke service requires in-store or phone consultations to ensure precise design specifications and material selection for custom pieces.
Do you work with inherited jewellery?
Yes, we specialise in restoring heirlooms and transforming inherited pieces into modern designs while preserving sentimental value.
What payment options are available?
We accept card payments, BACS transfers, and offer a savings club for planned purchases. Deposits secure specific items for later payment.
How long do repairs take?
Most repairs complete within 14 days. Complex cases requiring specialist techniques may take longer, with clear timelines provided upfront.
Reviews (6)
Julia Richards
Apr 24, 2021
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Lovely friendly and helpful staff. I've bought jewellery and had a ring re sized there. I would highly recommend them.
Darren Allcorn
Feb 05, 2021
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I've had a few pieces from you guys now! Always more than happy, also great customer support..Many Thanks
James Campbell
Nov 07, 2020
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We have used Smiths on several occasions and they are very friendly and give an honest and reliable service.
Keith Tompson
Oct 14, 2020
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Very friendly and helpful. Posted my purchase same day. Pleased to support a good small business in these times.
Lisa Smith
Aug 20, 2020
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Always travel to buy my jewellery from this shop. Wouldn't go anywhere else.Staff always so polite and helpful
Angela Bates
May 10, 2019
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Have purchased many items from them in the past year, love the sevice that they give, and nothing is too much trouble, love this jewlers, beautiful items at such great prices, love every item I have purchased, thank you.
