Business Details
35 Years
experience
Trusted Healthcare & Cleaning Supplies Partner in Middlesbrough
RGS Group has been a trusted partner in the healthcare and cleaning sectors for over 30 years. Founded in 1991 by the Culmer family, we began by providing cleaning supplies to local businesses before rebranding in 2006 to focus exclusively on healthcare solutions. Our commitment to innovation drives us to streamline supply chains through audits, training, and expert advice, empowering clients with tools for success. With a dedicated specialist team supporting clients across the UK, we prioritise customer-centric values such as dependability, perfection through progress, and a personal approach. Our extensive product range includes over 2,000 items, from pressure care equipment to janitorial supplies, all sourced sustainably from UK suppliers meeting ethical and regulatory standards.We ensure 95% core range stock availability, timely delivery, and cost-effective solutions to maintain operational efficiency for care homes. Our sustainability efforts focus on reducing environmental impact through local sourcing and partnerships with approved suppliers. As a family-backed business, we combine decades of experience with a commitment to continuous improvement, offering tailored support and compliance training to meet evolving industry needs.
Services
Healthcare Equipment Servicing
Janitorial & Hygiene Solutions
Pressure Care
PPE Supplies
Laundry Chemicals
Incontinence Care
Cleaning Machines
Waste Management
Furniture & Bedding
Catering Supplies
Details
- Year established: 1991
Highlights and features
- We have over 30 years of experience in healthcare and cleaning supply sectors.
- Our dedicated specialist team supports clients across the UK.
- We source products sustainably from UK-based ethical suppliers.
- We guarantee 95% core range stock availability for uninterrupted supply.
- Our team provides expert advice and compliance training tailored to your needs.
Services
Healthcare Equipment Servicing
Our healthcare equipment servicing ensures optimal functionality and compliance for critical care home machinery. We provide regular audits, repairs, and upgrades to maintain safety standards. Clients benefit from reduced downtime and extended equipment lifespan through our expert technicians.
Janitorial & Hygiene Solutions
We supply comprehensive janitorial products including eco-friendly chemicals, dispensers, and cleaning machines. Our range meets regulatory standards for hygiene in healthcare environments. Clients receive tailored recommendations to enhance cleaning efficiency while reducing environmental impact through sustainable sourcing.
Pressure Care
Our pressure care products prevent pressure ulcers with advanced mattresses, cushions, and profiling beds. Designed for comfort and clinical effectiveness, these solutions support care homes in maintaining resident wellbeing. We offer expert guidance on selecting appropriate systems for individual needs.
PPE Supplies
We provide essential personal protective equipment including gloves, aprons, and face masks for healthcare settings. Our PPE meets UK regulatory requirements for safety and infection control. Clients benefit from bulk ordering options and reliable stock availability to ensure continuous protection for staff and residents.
Waste Management
Our waste management solutions include compliant bins, segregation systems, and disposal protocols for healthcare facilities. We help care homes adhere to environmental regulations while maintaining hygiene standards. Clients receive advice on reducing waste volumes and improving recycling practices.
Questions
What delivery options are available for urgent orders?
We offer next-day delivery for 95% of our core range. Contact our team directly for urgent requests to discuss expedited shipping options.
Do you supply products outside the UK?
Our primary focus is supporting UK-based care homes and healthcare facilities. For international orders, please contact us to discuss availability and logistics.
How do you ensure product sustainability?
We source 80% of products from UK-based suppliers meeting ethical trading standards. Our procurement team audits suppliers annually to verify environmental and social compliance.
Can I access product training resources?
Yes, our ProSource Portal provides training videos, compliance documentation, and usage guides for all equipment and systems we supply.
What payment terms do you offer?
We accept major business credit cards and offer tailored payment terms for established accounts. Specific arrangements can be discussed during account setup.
How do you handle product recalls or defects?
Our quality assurance team manages recalls through direct client notifications. Defective items receive immediate replacement or credit under our 30-day returns policy.
Reviews (3)
Paul Brown
Dec 01, 2021
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I had a spill of a very powerful room fragrance liquid when a bottle smashed and it went everywhere in my kitchen. The smell was almost overpowering and over 3 days I tried everything I could to neutralise it without suucess. I spoke to Charlie offered to let me have something to try and it worked! Great customer service, very friendly and helpful. If only more businesses were like this.
Phill Bennison
Oct 31, 2020
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Excellent company .fast service. Very good products friendly staff. They do their up most to for fill your requirements.
Jordan Orange
Jul 19, 2020
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Katy Ferry always handles our orders and is always friendly and super knowledgeable. Makes ordering really easy. fantastic service and would recommended to anyone. :)
