Business Details
Emergency
services
Expert Carpet & Upholstery Cleaning Services
The Carpet Doctor has been a trusted name in carpet and upholstery cleaning for over three decades, serving Teesside and surrounding areas. Our family-run business combines extensive experience with state-of-the-art equipment to deliver high-quality, efficient cleaning solutions. Our team operates in uniform with branded vehicles, offering flexible scheduling from 9am to 9pm, including out-of-hours arrangements at no extra cost.We specialise in removing stubborn stains, eliminating odours, and managing water damage using industrial-grade machinery. Our commitment to competitive pricing and customer satisfaction has solidified our reputation as a reliable local service provider.
Services
Carpet Cleaning
Upholstery Cleaning
Flooring Cleaning
Stain Removal
Odor Elimination
Water Removal
Highlights and features
- We have over 30 years of experience in carpet and upholstery cleaning.
- Our team uses the latest industrial-strength equipment for superior results.
- Flexible scheduling available from 9am to 9pm, including out-of-hours.
- No extra cost for emergency out-of-hours service arrangements.
- Competitive pricing with guaranteed satisfaction.
Services
Carpet Cleaning
Our carpet cleaning service utilises powerful truck-mounted equipment to deep-clean carpets efficiently. We guarantee a single carpet cleaned in one hour and whole-house jobs completed within 2-3 hours. Turbo-driers ensure rapid drying from just two hours, minimising disruption to your daily routine.
Upholstery Cleaning
We clean all fabric and leather upholstery to restore freshness and appearance. Our specialists use tailored solutions for stain removal while preserving material integrity. The process eliminates odours and revitalises furniture, extending its lifespan with minimal drying time required.
Stain Removal
Our technicians tackle challenging stains including red wine, oil, paint, blood, and lily pollen. Using advanced techniques, we target specific contaminants without damaging surrounding materials. This precision approach ensures effective removal while maintaining fabric or carpet quality.
Odor Elimination
We employ fog mister technology and specialist deodorisers to eradicate persistent odours from smoking, fire damage, or pets. Our system neutralises molecular-level contaminants rather than masking smells, creating a healthier indoor environment through complete odour elimination.
Water Removal
Our industrial equipment removes up to 9,000 gallons of water hourly during flood emergencies. Combined with dehumidifiers and damp meters, we target moisture pockets and accelerate drying. This comprehensive approach prevents long-term structural damage and mould growth after water incidents.
Questions
What areas do you cover?
We operate within a 30-mile radius of Billingham, covering Stockton-on-Tees, Middlesbrough, Hartlepool, Darlington, Yarm, and surrounding Teesside areas. We consider jobs between Newcastle and York for suitable projects.
What cleaning hours are available?
Our standard service runs from 9am to 9pm daily. We can usually arrange out-of-hours appointments at no extra charge to accommodate urgent needs or unusual schedules.
How quickly can carpets dry after cleaning?
Using turbo-driers, we achieve complete drying from just two hours. Most single rooms dry within 2-4 hours, while whole-house treatments require 4-6 hours depending on conditions.
What payment methods do you accept?
We accept cash, card, and bank transfers. Payment details will be confirmed during booking, with no hidden fees or additional charges for standard service arrangements.
Do you handle commercial cleaning jobs?
Yes, we provide the same high-standard service for commercial properties. Our equipment handles large-scale projects efficiently, with flexible scheduling to minimise business disruption.
What stain types can you remove?
We successfully treat red wine, oil, paint, blood, soot, tea, coffee, pen marks, lily pollen, nicotine, vomit, and general dirt. Our technicians assess each stain individually for optimal removal strategy.
Reviews (3)
Rosanna Whitecross
Apr 26, 2021
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Positive:Professionalism,Punctuality,Responsiveness
Called giving just over a weeks notice of needing a landing, stair and living carpet cleaned. Quoted on phone. Arrived on time, speedy job done, helpful moving large furniture and offering advice about drying times etc. Price quoted was the same and even cleaned a extra rug for a few more pounds. Would recommend :)
Services:Upholstery cleaning,Carpet cleaning
Called giving just over a weeks notice of needing a landing, stair and living carpet cleaned. Quoted on phone. Arrived on time, speedy job done, helpful moving large furniture and offering advice about drying times etc. Price quoted was the same and even cleaned a extra rug for a few more pounds. Would recommend :)
Services:Upholstery cleaning,Carpet cleaning
Andrew Dawson
Dec 04, 2020
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Wish I had read the reviews before booking carpet doctor from Billingham. I can only echo the previous comment of avoid, avoid, avoid. Had a telephone quote without seeing the job and surprise surprise he upped the price 25% when he got here. The web site and the telephone booking promised the carpets and upholstery would be dry when he left , or very nearly dry. They were wet for 36 hours. We were offered endless BS about the special material of our settee and how he knew how to clean it. When the material of the settee had dried there were streaks of dirt across the cushions and not clean
Nathan Briggs
Dec 15, 2018
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NVER USE THIS COMPANY... they ripped of my 96 year old grandma.. told me they would clean her bedroom, was open with them what was on the carpet as shed had an accident.. they turn up and clean around the bed and around other bits in the room.. hardly what I was quoted or what was paid for. Absolute rip off... when I asked for them to come back and do what I was quoted.. he argues and gets personal. AVOID AVOID AVOID
