Business Details
43 Years
experience
Your Trusted Partner for Musical Instrument Insurance Solutions
Jack Hayward Insurance has been a trusted specialist in musical instrument insurance since October 1983, offering over 40 years of dedicated expertise. Our team, comprising Chartered Insurance Institute-qualified professionals, understands the unique needs of musicians and prioritises comprehensive protection tailored to their instruments. We pride ourselves on a 98% claims payment rate over the past five years, reflecting our commitment to swift, efficient resolution of claims. Our policies include unique benefits such as replacement instrument hire, global transportation coverage, and 1m public liability insurance. We combine deep industry knowledge with a personal service, ensuring policyholders receive both technical proficiency and empathetic support.Our focus on continuous improvement and client-centric solutions has solidified our reputation as a leader in specialist insurance. We maintain transparency in policy terms and exclusions, empowering clients with clear understanding of their coverage. Our long-standing relationships with insurers enable us to deliver bespoke policies that address both common and niche risks. Customer testimonials consistently highlight our professionalism, responsiveness, and genuine passion for protecting musical assets. This combination of experience, service quality, and tailored coverage continues to attract musicians seeking reliable insurance partners.
Services
Harp Insurance
Piano and Keyboard Insurance
Folk Instrument Insurance
Woodwind Insurance
Brass Instrument Insurance
String Instruments Insurance
Percussion Insurance
High Value Instruments Insurance
Instrument Accessories Insurance
Public Liability Insurance
Details
- Year established: 1983
Highlights and features
- We have over 40 years of specialist experience in musical instrument insurance
- Our team includes Chartered Insurance Institute-qualified professionals
- We maintain a 98% claims payment rate over the past five years
- Policies include replacement instrument hire and global transportation coverage
- We offer tailored solutions for high-value and niche instruments
Associations and certifications
- Financial Conduct Authority
What people say
Efficient claims process
Fantastic service
Highly recommend
Knowledgeable staff
Reliable support
Services
Harp Insurance
Specialist harp insurance covering accidental damage, loss, and theft. Policies include replacement hire during repairs, global transportation coverage, and new-for-old replacement. Our expertise handles both standard and high-value harps with tailored solutions for professional musicians and students alike. We understand the unique risks associated with harps and provide comprehensive protection that addresses their specific vulnerabilities.
Piano and Keyboard Insurance
Comprehensive coverage for acoustic pianos and digital keyboards, including mechanical failure, accidental damage, and performance-related risks. Policies protect against transportation damage and include replacement hire options. Our specialist knowledge addresses the unique requirements of both vintage and modern instruments, ensuring appropriate valuation and protection for these substantial musical investments.
Woodwind Insurance
Tailored insurance for woodwind instruments covering accidental damage, mechanical failure, and performance-related risks. Policies include coverage for specialist repairs, replacement hire, and transportation to expert technicians. We understand the delicate nature of woodwind instruments and provide appropriate protection for both professional musicians and students across various genres.
Public Liability Insurance
Integrated 1m public liability insurance included in all policies. This covers legal costs and compensation if you're held responsible for injury to others or damage to property while using your instrument. The coverage extends to performance venues, teaching environments, and transportation scenarios, providing essential protection for professional musicians' activities.
High Value Instruments Insurance
Specialist insurance for instruments valued above standard policy limits. This includes bespoke valuation arrangements, enhanced security requirements, and tailored claims processes. Our expertise handles unique instruments with complex valuation needs, ensuring appropriate protection that reflects their true market value and sentimental importance to owners.
Questions
What does musical instrument insurance cover?
Our policies cover accidental damage, loss, theft, and mechanical failure. Additional benefits include replacement instrument hire, global transportation coverage, and £1m public liability insurance.
How do I make a claim?
Contact us during office hours via phone or email with details of the incident. We'll guide you through the process, which typically involves providing repair estimates and proof of ownership documentation.
Can I insure second-hand instruments?
Yes, we provide coverage for second-hand instruments. Valuation should reflect current market value, and we can advise on appropriate coverage levels for pre-owned instruments.
Is transportation coverage included?
Yes, all policies include transportation coverage. We provide up to £3,500 for shipping instruments to specialist repairers worldwide, ensuring access to expert maintenance regardless of location.
What's the claims payment success rate?
We maintain a 98% claims payment rate over the past five years, reflecting our commitment to fair assessment and support for policyholders during difficult situations.
Do you offer student instrument insurance?
Yes, we provide student coverage that protects instruments in home environments and during lessons or performances within the UK and Ireland, with appropriate valuation considerations for learning instruments.
