Business Details
12 Years
experience
Emergency
services
Trusted Plumbing & Heating Services in West Sussex
Established in 2014 by Neil, Sterling Plumbers combines over 12 years of industry expertise with a commitment to exceptional craftsmanship and customer service. Our Gas Safe and OFTEC-registered engineers deliver comprehensive plumbing, heating, and bathroom renovation services across Sussex and Surrey. We prioritise punctuality, cleanliness, and transparency, offering 24/7 emergency support and 12-month guarantees on all work.Our CRB-checked team serves domestic clients, letting agents, landlords, and construction companies, with competitive pricing and a focus on energy-efficient solutions. With a perfect 10/10 Checkatrade score, we maintain a personal approach while leveraging decades of combined experience to address both urgent repairs and large-scale projects.
Services
Boiler Installation
Bathroom Renovation
Emergency Plumbing
Gas Boiler Servicing
Underfloor Heating
Quooker Tap Installation
Radiator Replacement
Drain Unblocking
Landlord Gas Safety
Pipe Repair
Details
- Year established: 2014
Highlights and features
- 24/7 emergency plumber service for urgent issues
- CRB-checked, Gas Safe and OFTEC-registered engineers
- 12-month guarantee on all plumbing and heating work
- Competitive rates with transparent pricing
- Specialist expertise in boiler installations and bathroom renovations
Associations and certifications
- Gas Safe Register
- OFTEC
What people say
Great standard
Friendly and informative
Highly recommend
Spotless
Excellent customer service
Services
Boiler Installation
We supply and install high-efficiency gas, oil, and LPG boilers for residential properties. Our engineers register all installations with building control and provide documentation for compliance. With Worcester, Vaillant, and Baxi boiler expertise, we ensure safe, energy-efficient heating solutions tailored to your home's requirements.
Bathroom Renovation
From full bathroom overhauls to individual fixture replacements, we handle tiling, plumbing, and installation of baths, showers, and basins. Our team completes projects from design to finish, ensuring watertight installations and modern, functional spaces that meet your specific needs and style preferences.
Emergency Plumbing
Available 24/7 for urgent issues like burst pipes, leaks, and drainage problems. Our engineers carry essential parts for immediate repairs and prioritise rapid response times across Sussex. We resolve emergencies efficiently while maintaining minimal disruption to your property.
Gas Boiler Servicing
Annual gas boiler servicing ensures safety and efficiency, complying with manufacturer warranties. Our engineers inspect components, clean systems, and identify potential issues. Regular maintenance extends boiler lifespan and reduces energy costs for homeowners.
Quooker Tap Installation
As authorised Quooker installers, we fit boiling water taps with optional chilled/sparkling water via CUBE technology. These systems provide instant 100C water safely through childproof mechanisms, combining convenience with energy efficiency for modern kitchens.
People
Neil
Founder & Director
With over 12 years of plumbing experience prior to founding Sterling Plumbers in 2014, Neil leads our team with a focus on technical excellence and customer satisfaction. He oversees project estimates, ensures compliance with industry standards, and maintains our commitment to punctuality and transparency.
Questions
What areas do Sterling Plumbers cover?
We operate in Haywards Heath, Horsham, Burgess Hill, and throughout West Sussex and Surrey, providing both emergency and scheduled plumbing services.
Do you offer emergency plumbing services?
Yes, our 24/7 emergency service responds to urgent issues like burst pipes, leaks, and boiler breakdowns across Sussex and Surrey.
Can I finance my plumbing project?
Yes, we offer financing through iDeal4Finance for boiler replacements, bathroom renovations, and major repairs with flexible repayment plans.
What guarantees do you provide?
All work comes with a 12-month guarantee, and our Gas Safe-registered engineers ensure compliance with safety standards for boiler and gas installations.
Are your plumbers qualified?
Our team holds Gas Safe and OFTEC certifications, with CRB-checked engineers delivering boiler services, bathroom renovations, and emergency repairs.
Reviews (3)
Julie Edwards
Dec 22, 2021
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Highly recommend Sterling Plumbers. Rang them in a complete panic the week before Christmas as had water coming through the ceiling. A plumber was sent round to assess the situation within 2 hours. The leak was identified and another appointment was made for later in the day to come and repair. The plumber was very helpful and informed me of everything that was being done as he was going along. Would not hesitate to use them again or recommend to others.
Holly Costello
Sep 25, 2021
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We experienced an exceptional service with Sterling, they were prompt, thorough and a pleasure to deal with. Would absolutely recommend.
Service:Boiler repair
Service:Boiler repair
D. James
Sep 23, 2021
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After a friendly initial introduction I found Sterling Plumber's work and general attitude to be disappointing. The work undertaken needed multiple visits to fix what was done previous and the general attitude appeared to be more focused on finishing the job as quickly as possible followed by aggressively demanding payment, even when the job n
Is unfinished. Specific examples of my experiences with Sterling plumbers:
- Wonky Installation: A high number of items that were plumbed in (radiators, sinks, shower screens, taps, heating cylinders) were put in wonky/ not straight so needed to be redone
Is unfinished. Specific examples of my experiences with Sterling plumbers:
- Wonky Installation: A high number of items that were plumbed in (radiators, sinks, shower screens, taps, heating cylinders) were put in wonky/ not straight so needed to be redone
