Business Details
Emergency
services
Trusted IT Support & Cloud Solutions
Established with a commitment to delivering cutting-edge IT solutions, Fusion Managed IT has built a reputation as a trusted partner for businesses seeking reliable technology support. Our ISO 9001 and ISO 27001 accreditations underscore our dedication to quality and information security management. Specialising in the legal sector, we bring deep expertise in transforming professional services organisations through tailored IT strategies. With a focus on proactive support, we ensure our clients' systems remain secure, scalable, and aligned with evolving business needs. Our team of certified professionals combines technical excellence with industry-specific knowledge to deliver solutions that enhance operational efficiency.As a leader in managed IT services, we prioritise transparency, ethical practices, and client satisfaction through our comprehensive service level agreements. Our infrastructure includes two data centres with redundant cloud capabilities, ensuring 99.8% uptime and business continuity. By maintaining certifications from leading technology vendors, we guarantee our solutions meet the highest standards of performance and security. Our approach extends beyond technical support, offering strategic consultancy to help businesses leverage technology for sustainable growth. Through continuous innovation and a client-centric ethos, we empower organisations to navigate digital transformation with confidence.
Services
IT Support
Cloud Services
Cyber Security
Disaster Recovery
Microsoft 365
Network Management
Data Backup
VoIP Telephony
System Monitoring
IT Consultancy
Highlights and features
- 20+ years of experience in IT support and systems development
- Proactive monitoring prevents 85% of potential IT issues
- ISO 9001 and ISO 27001 certified quality management systems
- 24/7 network operations centre with 99.8% uptime guarantee
- Tailored solutions for legal sector technology requirements
Associations and certifications
- ISO 9001
- ISO 27001
What people say
Proactive support
Technical expertise
Reliable service
Legal sector knowledge
Emergency response
Services
Managed IT Services
Our proactive managed IT services ensure continuous system monitoring and maintenance to prevent downtime. With 24/7 network operations centre support and 99.8% uptime guarantee, we handle infrastructure management while you focus on core business activities. Our ISO 27001-certified processes include regular security updates, patch management, and performance optimisation tailored to your specific operational requirements.
Cloud Solutions
We deliver scalable cloud infrastructure with hybrid and fully hosted options that adapt to business growth. Our solutions include Microsoft 365 integration, private cloud environments, and geo-redundant data storage across two UK-based data centres. With 256-bit AES encryption and continuous backup systems, we ensure data security while enabling flexible remote access for distributed teams.
Cyber Security
Our comprehensive security framework combines ISO 27001 standards with advanced threat detection technologies. Services include next-generation firewalls, multi-factor authentication, and Fusion Enhanced Security (FES) monitoring that identifies vulnerabilities in real-time. We provide monthly risk reports and implement GDPR-compliant data protection measures across networks, endpoints, and cloud environments.
Disaster Recovery
We implement resilient recovery systems with offsite backups and rapid restoration capabilities. Our solutions include geographically redundant storage options and tested recovery protocols that minimise business disruption. With pre-planned contingency measures, we ensure critical systems remain accessible during emergencies, as demonstrated by successful client support during unexpected facility access issues.
Microsoft 365
We provide complete Microsoft 365 deployment and optimisation services, including Exchange Online, Teams integration, and cloud storage management. Our experts ensure seamless migration, ongoing system updates, and custom configuration of productivity tools. With enhanced security features and user training, we help businesses maximise collaboration capabilities while maintaining compliance with industry standards.
People
Jamie Watson
Managing Director
With over 20 years in IT services, Jamie leads Fusion's strategic direction and client relationships. He oversees technology implementation and ensures service excellence across all client engagements.
Questions
What IT services does Fusion IT offer?
We provide managed IT services, cloud solutions, cybersecurity, disaster recovery, Microsoft 365 implementation, and network management tailored to business requirements.
Do you specialise in any particular industry?
We have specialist expertise in the legal sector, with extensive experience supporting law firms and professional services organisations through technology transformation.
Are your services available outside West Yorkshire?
We serve clients across the UK and internationally through our remote support capabilities and cloud infrastructure.
How do you handle emergency IT issues?
Our 24/7 network operations centre provides immediate assistance for critical incidents with guaranteed response times specified in service level agreements.
What security certifications do you hold?
We maintain ISO 9001 for quality management and ISO 27001 for information security, with additional vendor-specific accreditations for technology partners.
Can you help with cloud migration?
Yes, we offer complete cloud migration services including strategy development, data transfer, system configuration, and post-migration support.
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