Business Details
31 Years
experience
Emergency
services
Trusted IT Solutions in Lincoln
Established in 1995, F1Group has been delivering innovative IT solutions to businesses, schools, and enterprises across Lincolnshire, Nottinghamshire, and the East Midlands. Our customer-centric approach combines extensive technical expertise with a commitment to resolving issues efficiently through certified methodologies. With a team qualified by major vendors like Microsoft and Cisco, we provide tailored IT support that prioritises measurable outcomes over generic service-level agreements. Our 24/7 help desk ensures continuous operational stability while our digital transformation services enhance organisational efficiency.As an established partner to educational institutions and businesses, we focus on metrics that directly benefit clients, offering scalable solutions from cloud migration to cybersecurity. Our proven track record includes pioneering Microsoft 365 implementations since 2008 and developing custom software integrations that align with evolving business needs. This combination of experience, technical accreditation, and client-focused service delivery positions us as trusted advisors in the IT sector.
Services
IT Services
Microsoft 365
Azure Cloud
Cyber Security
Digital Transformation
Managed Print
Cloud Phone Systems
Software Development
Microsoft Training
Disaster Recovery
Details
- Year established: 1995
Highlights and features
- We have over 25 years of experience in IT solutions since 1995
- We are certified by all major vendors including Microsoft and Cisco
- We provide 24/7 personalised customer support
- We target metrics that matter to you, not just response times
- We own any problem and have the most extensive in-house expertise
Associations and certifications
- Microsoft
- Cisco
- Cyber Essentials Plus
What people say
Swift response
Efficient and patient
Reduced IT spend
Excellent service
Nothing is an issue
Services
IT Services
Our comprehensive IT services provide end-to-end technology solutions for businesses and educational institutions. With certified engineers available 24/7, we deliver proactive maintenance, rapid issue resolution, and strategic infrastructure improvements. Our vendor-agnostic approach ensures compatibility across systems while maintaining focus on client-specific operational metrics.
Microsoft 365
We specialise in Microsoft 365 implementation and optimisation, having pioneered school deployments since 2008. Our services include seamless migration, custom workflow integration, and training to maximise platform capabilities. We help organisations leverage hidden features in their existing subscriptions for improved productivity and security.
Cyber Security
Our cybersecurity services combine Cyber Essentials Plus certification with staff training and incident response planning. We implement Microsoft-verified security protocols while providing ongoing threat monitoring and compliance support. This multi-layered approach protects against data breaches while meeting regulatory requirements for businesses and schools.
Digital Transformation
We guide organisations through digital modernisation using Microsoft Power Platform and Azure integrations. Our consultants develop custom automation solutions that reduce administrative burdens and improve decision-making through real-time analytics. This strategic approach enhances operational efficiency while future-proofing technology investments.
Software Development
Our development team creates custom business applications using Microsoft's low-code platforms and traditional programming methods. We specialise in integrating legacy systems with modern cloud solutions, delivering tailored software that streamlines workflows and improves data management across organisations of all sizes.
People
Chris Pickles
Chairman & Owner
With over 25 years in IT leadership, Chris Pickles drives F1Group's strategic vision while maintaining hands-on involvement in major client projects. His expertise in Microsoft technologies and education sector IT solutions has established the company as a trusted partner for schools and businesses.
Keith Langridge
Managing Director
As Managing Director, Keith Langridge oversees daily operations and service delivery. With extensive experience in enterprise IT infrastructure, he ensures technical excellence across all projects while maintaining the company's customer-centric approach to problem-solving and service innovation.
Questions
What are the benefits of a fixed IT support agreement?
Fixed agreements provide predictable costs, proactive maintenance, 24/7 support, data protection compliance, and access to specialist expertise without maintaining an in-house team.
Why use external IT support instead of internal staff?
External providers offer broader expertise, 24/7 coverage, cost-effective scalability, and access to specialist knowledge without recruitment/training costs while allowing internal teams to focus on core business activities.
What advantages does Microsoft 365 offer businesses?
Microsoft 365 provides cloud collaboration tools, real-time document sharing, scalable infrastructure, advanced security features, and continuous updates with predictable subscription pricing that adapts to business growth.
Why engage a Microsoft specialist for cloud migration?
Certified specialists ensure secure, optimised implementation of Microsoft solutions, prevent costly configuration errors, and provide ongoing support to maximise platform benefits while maintaining compliance with data protection regulations.
How does your cybersecurity training benefit organisations?
Our training reduces human error risks through targeted awareness programs, helping staff identify threats while implementing technical safeguards to protect sensitive business and customer data from cyber attacks.
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