Business Details
Your Trusted Partner for IT Solutions in Mansfield
Established to provide comprehensive IT solutions, Cohen | Lockey specialises in supporting residential clients and small to medium-sized businesses. Our services span PC and laptop repairs, wireless network installations, virus removal, data recovery, web hosting, and tailored IT infrastructure consultancy. With a focus on reliability and customer satisfaction, we offer a free call-out service for all products and a free estimation service for repair work, backed by a minimum one-year guarantee on installed products. Our team delivers solutions tailored to individual client requirements, ensuring cost-effective, high-quality service across Nottinghamshire and surrounding areas. We combine technical expertise with proactive monitoring and remote support capabilities to address both immediate issues and long-term IT needs.Our commitment to transparency ensures all quoted prices include services, parts, and VAT, with no hidden fees. By maintaining flexibility in our consultancy approach, we adapt to diverse business requirements, from single PC setups to enterprise-level network implementations. Our hosted solutions feature robust backup systems, email services, and security protocols, while our network monitoring extends to SNMP-based devices across the UK. Through consistent communication and a client-centric ethos, we strive to exceed expectations in workmanship and responsiveness.
Services
IT Support
PC Repairs
Web Hosting
Data Recovery
Network Monitoring
Virus Removal
Wireless Setup
Printer Support
LAN/WAN Consultancy
Proactive Maintenance
Highlights and features
- Free call-out service for all products and repair estimations
- Minimum one-year guarantee on all installed products
- Tailored IT solutions for both home and business environments
- Nationwide remote support capabilities
- Transparent pricing including parts, services, and VAT
Services
IT Support
We provide comprehensive IT support tailored to individual client requirements. Our services cover network infrastructure, system maintenance, and troubleshooting for both residential and business clients. With remote support capabilities and on-site visits across Nottinghamshire, we ensure minimal downtime and maximum system efficiency through proactive monitoring and rapid response protocols.
PC Repairs
Our PC and laptop repair service addresses hardware failures, software issues, and performance optimisation. Specialising in virus removal, data recovery, and system upgrades, we offer free diagnostics and a minimum one-year warranty on replacement parts. Both home users and businesses benefit from our rapid turnaround times and transparent pricing structure.
Web Hosting
We offer fully managed web hosting solutions with daily backups, email services, and robust security features. Our packages include domain registration, server replication, and scalable resources to accommodate business growth. Clients receive 24/7 monitoring and support for website uptime, email deliverability, and data protection compliance.
Data Services
Our data services encompass backup solutions, recovery systems, and secure storage implementations. We provide both cloud-based and physical backup options with automated scheduling and encryption protocols. For businesses, we offer disaster recovery planning and rapid data restoration services to minimise operational disruption following system failures.
Business IT Support
We deliver customised IT solutions for small to medium enterprises, including network monitoring, infrastructure consultancy, and proactive maintenance contracts. Our services cover telecoms systems, server management, and cybersecurity implementations. Businesses benefit from scalable support packages and dedicated account management for consistent service delivery.
Questions
What IT services do Cohen | Lockey offer for home users?
We provide PC and laptop repairs, wireless network installation, virus removal, printer support, and data recovery services tailored for residential clients.
Do you support businesses outside Nottinghamshire?
Yes, our remote support capabilities allow us to assist businesses across the UK, with on-site services available in Leicester, Derby, and surrounding areas.
What guarantees apply to your repair work?
All installed products come with a minimum one-year guarantee, and we offer free call-out services for all repair requirements.
Can you help with business network infrastructure?
We offer LAN/WAN consultancy, structured cabling, network monitoring, and proactive maintenance solutions for businesses of all sizes.
What web hosting features are included in your packages?
Our hosting solutions include daily backups, full email services, FTP access, security protocols, and server replication options.
How quickly can you respond to IT emergencies?
While we don't offer 24/7 services, our remote support team typically responds within 2 working hours during standard business hours.
